Quality Leadership, National Security the Pursuit of Happiness

1. Quality Leadership, National Security & the Pursuit of Happiness

2. The gravest danger our Nation faces lies at the crossroads of radicalism and technology. -- GWB

3. Agenda Strategic Context Threats and Opportunities National Security Strategy  Foundation Principles for Leaders (FPLs) Universal Leadership System for supporting needed transformation A leader core competency Summary and challenge

4. Objectives The impacts on the quality of life from globalization and the War on Terror provide an unprecedented opportunity and need for leaders to advance the application of the quality technology to another level.  Review the fundamental principles and tenets of quality and illustrate their interrelationship to the American ideals of life, liberty and the Pursuit of Happiness. Market a proven framework that can be applied to enhance individual as well as national security and help accelerate a transformation to quality worldwide - starting in Indy?

5. Threats and Opportunities Globalization Tyranny Weapons of Mass Effects Terrorism Failed States Job / Income Security Health Care Education Transnational Crime Energy Environment Business Innovation

6. FreedomHouse.org

7. FreedomHouse.org - Trends

8. The Pentagons New Map (PNM)Thomas P.M. Barnetthttp://www.thomaspmbarnett.com/ Major Military Operations Combat Show of Force Contingent Positioning; reconnaissance Evacuation, Security PeacekeepingMajor Military Operations Combat Show of Force Contingent Positioning; reconnaissance Evacuation, Security Peacekeeping

9. PNM - Key Points Functioning Core and the Non-Integrating Gap Distinguished by connectivity; Disconnectedness defines danger Globalization - end of war as we know it by increasing peace and prosperity world-wide Military - Asymmetrical Warfare Leviathan Force Sys Admin Force Department of Everything Else

10. Unified Command Plan Combatant Commands

11. National Security Strategy

12. America's International Strategy WAYS: Champion Aspirations for Human Dignity Strengthen Alliances to Defeat Global Terrorism and Work to Prevent Attacks Against Us and Our Friends Work with others to Defuse Regional Conflicts Prevent Our Enemies from Threatening Us, Our Allies, and Our Friends with Weapons of Mass Destruction Ignite a New Era of Global Economic Growth through Free Markets and Free Trade Expand the Circle of Development by Opening Societies and Building the Infrastructure of Democracy Develop Agendas for Cooperative Action with the Other Main Centers of Global Power Transform America's National Security Institutions to Meet the Challenges and Opportunities of the Twenty-First Century

13. �Means� / Resources

14. Elements of National Power All the means that are available for employment in the pursuit of national objectives. D - Diplomatic and Political I - Informational M - Military - �Peace through strength� Strength through deterrence and capability E - Economic  Counter Insurgency (COIN) MIDLIFE: Military, Intelligence, Diplomatic, Law enforcement, Information, Finance, and Economic

15. Elements (Systems) and Tools (Processes)

16. New Leadership Paradigm

17. Effective leaders have ALWAYS pursued excellence and quality by applying their intuitive or unconscious knowledge of variation and its interrelationships with psychology (human behavior) and systems to influence and direct change.

18. Foundation Principles for Leaders Determine Scope Strategic / Situational Context Application at any level Foundation Principles for Leaders (FPLs)* Stakeholders (groups) Systems / Processes Variation Knowledge Planned Change People (individual) �Quality Leaders�

19. FPL � Leadership Core Competency Quality Leadership - Reducing variation through application of the FPLs must be considered a leader core competency Natl Security - Achieving the aims of the NSS requires Quality Leaders to optimize all elements of National Power (DIME) in support of a grand strategy of prevention (soft power) and engagement (soft and hard power) Ideals -- Life, Liberty and the Pursuit of happiness - Requires Continuous Process Improvement (CPI) to become a personal, local, national and global priority

20. Stakeholders Identify stakeholder groups, their needs, expectations, and products/services that are being used to meet these needs and expectations. Allies and Adversaries (competitors)

21. Systems How stakeholder requirements are transformed into products and services System (not individual) - determines �98%� of results System is an output from a process (s) System is a collection of processes that share a common aim Process -- Series of actions taken to achieve a result Responsibility Process - Individual responsibility System -- Group responsibility

22. System & Processes Strategic and Operational Levels

23. CPI Continuous Strive towards the ideal outcome Identify feedback indicators Process �One Page� Maps / Flowcharts Assess capability - statistical and notional Improvement Upward Trend - Things gone right Downward Trend -- Things Gone Wrong

24. Process Map � Ideal �Life� Cycle

25. Variation - Keeping Score Facts, Desires/Problems, Ideals Assumes rationality, certain level of maturity, interest, and commitment If you always do what you always did, on average .... Bell-shaped curve - some people �. for, against, in-between, clueless �.  Identifying performance (qualitative and quantitative) indicators relative to stakeholder needs and expectations; Allies and Adversaries

26. Knowledge �There is no substitute for knowledge; there is no knowledge without prediction and theory� - WED Data Available? Trend Charts available? Stable Systems? Priority for improvement? Need for a Quality of Life Index Example: ASQ American Customer Satisfaction Index (ACSI)

27. Planned Change Based on the knowledge of variation, select a course (s) of action, and execute the plan Three general categories of change Maintain/Sustain Status Quo Incremental Radical Innovation in existing and/or new ... Process and System Products and Services Develop/Tailor and Standardize Improvement Templates

28. People Requirements Needs (Timeless) Maslow�s hierarchy of needs Declaration of Human Rights Political Freedom, Civil Liberties Wants Represented by products/services Asking �Why?� five times gets to the need Motivation - values + beliefs = behaviors Intrinsic - Internal -- long term Extrinsic - �Burning Platforms� - short term 

29. Summary World is flat, World is round, now it�s Flat again - Thomas Friedman Threats and opportunities abound The Next Big Thing? Quality Leadership through application of the Foundation Principles for Leaders Applicable at any level � personal, local, global Better than a known way for providing a common language and framework needed to: Improve individual leader capabilities Achieve the goals of the NSS Support innovation in working towards archiving the ideals of Life, Liberty and the Pursuit of Happiness  Supporting continuous innovation (improvement) in industry that will expand and/or create new markets and provide more and better jobs