Home worker solutions
Download
1 / 25

Home Worker Solutions - PowerPoint PPT Presentation


  • 140 Views
  • Uploaded on

Home Worker Solutions. June, 2009. Introduction. Increasing demand for home worker solutions In France, 22% of enterprises in 2008 (vs 16% in 2007) have adopted home working (source INSEE)

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'Home Worker Solutions' - dory


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript

Introduction
Introduction

  • Increasing demand for home worker solutions

    • In France, 22% of enterprises in 2008 (vs 16% in 2007) have adopted home working (source INSEE)

    • « In North America, the number of mobile workers, telecommuters (*) and day extenders grows in double-digit percentages » (Source Infonetics Research)

    • « Worldwide telecommuting (*) penetration in SMB has gone up from 1% in 2000 to 12% in 2009, and is expected to reach 16% in 2010 » (Source Techaisle)

  • Telecommuting is defined as an arrangement by which an employer allows its employees to work from home at least 4-5 days a month. Satellite offices are excluded from the definition


Benefits
Benefits

For the employee

  • Flexibility in managing his agenda & more focus on productive meetings

  • Reduce travel costs to the office & stress on the road and in traffic jams

  • Keep a balance between work and family life

HIGHER PRODUCTIVITY & PERFORMANCE

For the company

  • Save on real estate costs (square meters, heating, water, furniture, …)

  • Green IT and carbon reductions in the environment

  • Reduce communication costs by leveraging IP-based communication

  • Higher productivity and efficiency of employees

HIGHER COMPANY PROFITABILITY



Home worker topology
Home Worker Topology

  • Standard Internet connection for PIMphony application

  • Voice communication on cellular phone (or home phone)

    • PIMphony IP media not supported in https remote connection

OmniPCX Office

Home phone (or cellular)

https

https

https

Access Router (FW, Proxy, NAT, …)

Residential « Box »

PIMphony client


Specific configurations supported
Specific Configurations Supported

  • Router / NAT traversal

  • Solution 1

    • Activate Reverse Proxy in access Router (if supported by router)

      Solution 2

    • Configure in PIMphony a non-standard port for https

      • ex. 30443 instead of 443

    • Configure port forwarding in access router

      • ex. 30443 (router) -> 443 (OXO)

Public IP @

https

https

https

PIMphony client (with public IP @)

Reverse proxy or port forwarding


Services available
Services Available

  • Voice communication

    • With One Number Service on Cellular phone or residential phone

      • Incoming & outgoing calls in nomadic mode

      • Improved user interface on cellular phone with ACE client

    • Presence / monitoring

      • Of remote phone in OXO

      • Of company users in PIMphony

    • Large set of features on the remote phone (ex. CLI, diversion, voice mail consultation, …)

    • Features in conversation (with PIMphony)

    • Full set of PIMphony services

      • Dial by name, Call log, pop-up of contact card

    • Unified messaging with any email client & Visual mailbox in PIMphony

  • No access to the data network of the company


Benefits1
Benefits

  • Secure

    • Connection between OXO and PIMphony is encrypted

  • Free of charge

    • No VPN required

    • No additional server required

    • No additional software license required

  • Easy to deploy

    • No VPN client to install/activate

  • Flexible access to voice with Nomadic mode

    • aka One Number service

    • Cost of communications supported by the company through mobile fleet contracts



Home worker topology1
Home Worker Topology

  • Standard Internet connection for Virtual Desktop

  • Voice communication on cellular phone (or home phone)

OmniPCX Office

Home phone (or cellular)

https

https

https

ECS

Residential « Box »

Virtual Desktop client


Services available1
Services available

  • Voice communication

    • With One Number Service on Cellular phone or residential phone

      • Incoming & outgoing calls in nomadic mode

      • Improved user interface on cellular phone with ACE client

    • Presence / monitoring

      • Of remote phone in OXO

      • Of company users in Virtual Desktop

    • Large set of features on the remote phone (ex. CLI, diversion, voice mail consultation, …)

      • No features in conversation

    • Full set of Virtual Desktop services

      • Click-to-call, call log, email, agenda, tasks, contacts, chat

      • Unified messaging

  • Access to the data of the company hosted on ECS

    • File server

    • Web / Applications hosting


Benefits2
Benefits

  • Secure

    • Connection between OXO and Virtual Desktop is encrypted

  • Free of charge

    • No VPN required

    • No additional server and software licenses on top of ECS eco-system

  • Easy to deploy

    • No VPN client to install/activate

  • Flexible access to voice with Nomadic mode

    • Cost of communications supported by the company through mobile fleet contracts



Topology
Topology

  • Standard Internet connection for voice and data connection

    • OmniPCX Office Premium Edition with VPN software license

    • VPN between OmniPCX Office and the Home Worker’s PC

    • Voice connection over Internet using PIMphony IP

    • Secure access to the company network

OmniPCX Office Premium Edition

VPN

Residential « Box »

Multimedia PC with PIMphony IP


Pre requisites
Pre-requisites

  • VPN

    • Client-Server VPN

    • Supported protocols on OXO

      • IPSec with NAT traversal

      • PPTP

  • Alternative solution : OmniPCX Office Advanced Edition + External VPN router

OmniPCX Office Advanced Edition

VPN

Residential « Box »

Multimedia PC with PIMphony IP

VPN Router


Services available2
Services available

  • Voice communication with PIMphony IP softphone on PC

    • Internal/Outgoing/Incoming calls

    • All PIMphony features

      • CLI, dial by name, short dial keys,

      • Features in conversation (enquiry, conference, call waiting, …)

      • Call log, pop-up of contact cards, etc…

        Unified messaging with any email client & Visual mailbox in PIMphony

  • Secured access to the company network & resources

    • Files, documents, databases, applications, intranet, …


Benefits3
Benefits

  • A complete home worker solution providing both remote voice and data connection

    • The home worker retrieves his complete desktop environment at home, including full telephony

  • Secured solution

    • Authenticated connection

    • Encrypted data and voice commnications

  • Integrated and cost effective solution

    • Free voice communications over Internet

    • No need for an external VPN router in the company

    • No need for specific equipment at home

      • Standard ISP boxes, standard VPN client, no physical phone



Home worker small branch office topology with standard access point
Home Worker / Small Branch Office Topology with Standard Access Point

OmniPCX Office

OAW

VPN - RAP

Router or Router FW/NAT

Router FW/NAT

Connection :

  • Standard Internet connection

  • VPN for Wireless traffic (Voice & Data) set-up by Access Point

    • Router must support VPN pass-through


Home worker small branch office topology with oaw ap70 access point
Home Worker / Small Branch Office Topology with OAW-AP70 Access Point

OmniPCX Office

OAW-AP-70

OAW

VPN - RAP

Router or Router FW/NAT

Router FW/NAT

Using OAW-AP-70 (2 ports) : 1 port to Router / 1 port to IP Touch phone

Connection :

  • Standard Internet connection for Wired traffic (Voice & Data) set-up by Router

    • PC connected behind IP Touch Ethernet port

    • QoS and NOE NAT managed by IP Touch

  • VPN for Wireless traffic (Voice & Data) set-up by Access Point

    • Router must support VPN pass-through


Pre requisites1
Pre-Requisites Access Point

  • OAW switch

    • Must support Remote Access Point function (R3.3.2 minimum)

    • VSM license required for QoS purposes

    • RAP license for Remote Access Point feature

    • PEF license not mandatory


Restrictions
Restrictions Access Point

  • Bandwidth

    • Bandwidth not guaranteed by ISP on public Internet connection

    • Minimum bandwidth required (upload)

      • 200 kbps with G711

      • 100 kbps with G729

    • Limited number of terminals

  • POE

    • No POE for remote Access Point from OAW switch

      Catalogue restrictions

    • OAW-AP-70 not in OCS catalogue

    • OAW-AP-RAP license not in OCS catalogue


Services available3
Services Available Access Point

  • Voice communication

    • Full OmniPCX Office features list

      • Either on Wireless Mobile IP Touch 300/600 terminals

      • Or Wired IP Touch 8-Series terminals (with OAW-AP-70)

    • Can be combined with OXO applications/options

      • Ex. PIMphony

  • Unified Messaging

    • With any email client

  • Secured access to the company network & resources

    • Files, documents, databases, applications, intranet, …


Benefits4
Benefits Access Point

  • A complete small branch office solution providing both remote voice and data connection

    • Same level of features and services as in main office

    • Same mobility solution as in main office with seamless roaming between main and branch office

  • Secured solution

    • Encrypted data and voice commnications

    • Best-of-class QoS for high quality for voice calls

  • Cost savings

    • Free voice communications over Internet

    • Same devices (laptop + wireless phone) in the office and at home

    • No need for an external VPN router in the company