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The Wisconsin Way Inventing Coordination Through Creativity, Flexibility, and Risk-Taking

Explore Wisconsin Department of Transportation's rural vs. urban coordination programs, impacts, challenges, and future strategies in rural transportation services. Learn about the state's innovative approaches, planning processes, and collaboration models enhancing rural public and intercity bus transportation. Discover key insights and tools for effective coordination in transit services.

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The Wisconsin Way Inventing Coordination Through Creativity, Flexibility, and Risk-Taking

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  1. The Wisconsin WayInventing Coordination Through Creativity, Flexibility, and Risk-Taking Bobbie Beson-Crone Human Services Transportation Coordination Program Manager Wisconsin Department of Transportation

  2. Rural vs. Urban Counties • 52 rural (non-metro) counties • 20 urban (metro) counties 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  3. Wisconsin Public Transit • Transit in 54 of 72 counties, 5 reservations • Over 75% served by transit, including paratransit • A significant amount of service, too many gaps 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  4. Wisconsin RPC’s & MPO’s • 9 RPC’s • 13 MPO’s 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  5. 2006 CoordinationPlanning Process • RPC planners conducted county meetings • Used UWR:Framework for Action • WisDOT provided: • Orientation & training for planners • A toolkit for planners • Admin fiscal support for meetings 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  6. Non-traditional stakeholders Inventory of resources/ providers New county relationships Education & awareness of available funding >50% “did nothing” beyond ’06 meeting No ownership by County Reverted to old “TCC” membership 2006 Process:Lessons Learned 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  7. Transportation Coordination Committee Membership Transportation and/or Mobility Manager Increase volunteers Communication Education & Marketing Inter-County and Regional Coordination Expanded Service Technology: Centralized Dispatch, Scheduling & Financial Tracking Assessment: Inventory of Capital, Vehicles, Providers & Service Grants & Funding Sources Customer Service: Opinion & Satisfaction Surveys Increase Rural Transportation Service & Strategies 2006 County Plans11 Priorities 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  8. Wisconsin Model of Coordination • ICTC hired National Consultant • 4 objectives: • Assess state agencies • Assess 8 counties 2 mini-regions • Compare WI to 8 similar states • Develop model with implementation strategies 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  9. Developed by RPC planner/WisDOT work group Focus on: “Buy-in”/plan ownership Multi-county & regional planning Strategies in Plans Flexibility in coordination plan development New toolkit, meeting planner/owner focus 2008 CoordinationPlanning Process 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  10. WisDOT: Facilitated RPC/WisDOT workgroup Developed Toolkit for Meeting Coordinators & plan owners Orientation on Toolkit and 2008 process Doubled admin. fiscal support RPC’s: Consultant’s to process Communicated new process to “local” entities Provided demographic info. and mapping Facilitated multi-county/regional meetings 2008 Planning Process: WisDOT & RPC Role 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  11. 2008 Planning Process:Plan Requirements Required Plan Components: • Assessment of existing service • Assessment of transit needs • Assessment of transit gaps • Strategies in Plan to remedy needs & gaps 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  12. 2005-2008 Grant Applications 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  13. 2005-2008Multi-County/Regional Planning 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  14. Mobility Management Training Program • Focus of New Freedom funds • Co-funded with DVR • Federal transportation grants currently fund 26 mobility managers • Formal 9 mo. training program: • Communication for shared learning • Forum for Wisconsin based best practices 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  15. What’s next?ICTC’s Report to the Governor • Executive Order for formalized basis for ICTC: • Dedicate staff position & admin support • Dept. secretaries are responsible for coordination in/between agencies • Formalize SAC • Charge ICTC with making policy recommendations to implement WI Model of Coordination • Develop pilot projects to test regional coordinated Medicaid and HST networks 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

  16. WisDOT Web Links: Transportation Coordination: http://www.dot.wisconsin.gov/localgov/coordination/index.htm 2008 Coordination Toolkit: http://www.dot.wisconsin.gov/localgov/transit/toolkit.htm Wisconsin Transportation Coordination Model: http://www.dot.wisconsin.gov/localgov/coordination/model.htm Further info. contact: Bobbie Beson-Crone, 608-266-6812; bobbie.beson-crone@dot.state.wi.us 18th National Conference on Rural Public and Intercity Bus Transportation WisDOT

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