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CIO Exposed: The Latest Forecast for Management

CIO Exposed: The Latest Forecast for Management Tim Dillon Associate Vice President Research IDC Australia. Forecast for Management 2008. Tim Dillon

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CIO Exposed: The Latest Forecast for Management

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  1. CIO Exposed: The Latest Forecast for Management Tim Dillon Associate Vice President Research IDC Australia

  2. Forecast for Management 2008 Tim Dillon AVP Research IDC Australia August 2008

  3. What’s in the Deck? • The Economy • CIO Themes • What does the CEO think about IT? • IT Budget Allocations • IT Spending • CIO Challenges • The Digital Universe • The annual Top Ten • IT Staffing • Future Intent • The CIO Radar for the next 12 months • The CIO Shopping Cart for 2009 • In Summary

  4. The Economic Environment

  5. Change in Disposable Income 2009 The Economic Environment : Rising Inflation, Declining Income 25 10 8 20 6 15 Change in Disposable Income % Inflation (Change in CPI) % 4 10 2 5 0 0 -2 INDIA CHINA JAPAN KOREA TAIWAN VIETNAM THAILAND MALAYSIA AUSTRALIA INDONESIA SINGAPORE PHILIPPINES HONG KONG NEW ZEALAND Inflation 2007 Inflation 2008 Change in Disposable Income 2007 Change in Disposable Income 2008 Source: EIU, July 2008

  6. The Economic Environment :History Repeats

  7. The Economic Environment : The Australian View Dot Com Crash

  8. The Economic Environment :Alternative Sourcing Arrangements…

  9. Introducing IDC’s Annual Forecast for Management Survey Random sampling of 363 IT Executives across Australia & New Zealand: Response by Geographical Segment: NSW - 32% New Zealand -30% Victoria - 13% Queensland 8% Western Australia – 7% ACT, SA, NT & Tasmania -10% Response by Industry Sector: Finance & Business Services -25% Distribution -24% Public Sector - 20% Leisure & others - 16% Production -15%

  10. CIO Themes in 2008 CUSTOMER is King IT & Business SYNTHESIS INFORMATION is Power Corporate CITIZENSHIP OPERATIONAL Excellence Themes

  11. The Good News: What CEOs Think of IT

  12. Back to the Basics:“ Show me the Money! ”

  13. IT Budget Allocation & Outlook

  14. Where Did it all Go?2007 Spending • 1 Data warehousing / Business Intelligence • 2 Videoconferencing • 3 Voice and/or voice over IP • 4 Mobile IP • 5 Radio Frequency ID Tags • 6 IP Surveillance • 7 Services Oriented Architecture • 8 Storage over IP and/or iSCSI • 9 Smart cards • 10 Bio-metrics technology

  15. ROI Timeframes

  16. CIO Challenges

  17. The Growth in Data : The Digital Universe • IDC’s forecast of the digital universe – ie. All the digital data created throughout the globe • First published March 2007; Updated March 2008 • Not just about numbers – focuses upon the implications for organisations.

  18. The Growth in Data : Digital Universe Complexity, Confusion & Compliance

  19. The Growth in Data :Implications • Companies face dramatic changes in how they: • Manage Growth – Revenue, Information & Infrastructure • Manage Risk – Data Security, Information Compliance • Manage Effectiveness – Operational Flexibility & Efficiencies • Create New Value – Customers, Markets, Solutions

  20. The Growth in Data : Digital Shadow • “You have zero privacy anyway …Get Over it” – Scott McNealy, 1999. • Approximately 50% of the information relating to an individual is created by that individual • The remainder is ‘ambient’ content – ie. Digital images on a security camera, information on web searches/browsing; banking databases, etc • Potentially positive implications around tailored services delivery • Major potentially negative implications around security • Either way, significant impact upon Organisations

  21. The Growth in Data : How to Adapt . . .

  22. The Growth in Data : How to Adapt . . .

  23. CIO Challenges

  24. IT Staffing

  25. Top 5 IT Skills in Demand

  26. CIOs Wish List

  27. What’s on the Radar for CIOs in the next 12 months? Business issues that will take priority in the next 12 months: • Improve infrastructure of our organization to increase productivity. • Improve customer service. • Introduce new and/or improved products & services at a faster rate / innovation • Gain a better understanding of our customers' requirements IT Investment that will take priority in the next 12 months: • Collaborative Technologies and Knowledge Management (email, document management etc.) • Systems Infrastructure (security, storage, network, middleware, serverware etc). • Back office: e.g.: Enterprise Resource Management (ERP). • Business Intelligence e.g.: Data Warehouse or Data Mart.

  28. The CIO Shopping Cart in 2009

  29. In Summary : The Business Impact • The expected slower economic growth indicates the need to aggressively focus on share of wallet & sales-oriented projects • Strategic projects will emerge with the desire to seed for longer term competitive advantage • Separating the ‘old’ and ‘new age’ corporate stakeholders/decision makers is critical to effectively position new ITC Services and Deployments • The ‘old’ tends to focus on ‘business as usual’ and traditional ROI • The ‘new age’ wants to see technology ties to business (processes & metrics) • Enterprise 2.0 is at its beginning ‘corporate’ phase, users have already started ‘a long time ago’

  30. Thank You tdillon@idc.com

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