RED Alert Emergency Notification System - Efficient Communication and Rapid Response

1. Presentation For: May 2, 2007

2. Emergency Notification System AGENDA • Introductions • AMTELCO Overview • Needs Discussion • Overview of RED ALERT

3. Emergency Notification System AMTELCO Corporate Overview AMTELCO, a leading provider of sophisticated call center and communication systems, has its roots in the early 1950s when its founder, William J.Curtin, invented and patented equipment for his telephone answering service. In conjunction with the FCC certification program, AMTELCO was founded in 1976 to provide modern, computer-based telecommunications and messaging equipment to the telephone answering service industry.

4. Emergency Notification System Building on years of innovation, Bill Curtin and AMTELCO have received more than 25 patents for telephone switching and communication devices. Today, AMTELCO and its divisions provide specially designed products for telephone answering services, call centers, healthcare organizations, universities, shared tenant services, independent telephone companies,and corporations. With AMTELCO ’s primary focus on designing systems that offer cutting-edge technology to reduce labor costs, increase profitability, and improve reliability, AMTELCO equipment is currently in operation in all 50 of the United States,and in more than 20 foreign countries.

5. Emergency Notification System Mission Statement AMTELCO's RED Alert Division has over thirty years of development, support and marketing expertise. The RED Alert Division has used that experience to develop a notification product that will allow organizations to alert large and small groups quickly and properly. Furthermore, RED Alert provides you with the key tools needed to communicate and record the ongoing events related to each RED Alert notification. The Rapid Emergency Deployment (RED Alert) system is what you need when, "Every Second Counts."

6. Emergency Notification System Markets & Divisions AMTELCO ’s 1Call Division was formed in 1997 to serve the unique call center and enterprise-wide communication needs of healthcare and higher education facilities.With over 150 healthcare customers,1Call has been,and will continue to be the leader in developing, implementing,and maintaining features and technology designed to streamline communications and contain costs. AMTELCO provides innovative call center solutions for call centers and telephone answering services around the world.Since 1976, AMTELCO has been a trusted name in call center communication systems, helping businesses provide the most professional call handling services available in the industry. Alert thousands in second with AMTELCO’s RED ALERT Emergency and Event Notification system. RED ALERT helps organizations react quickly to handle outages, blackouts, natural disasters, threat situations, scheduled events, and much more. RED ALERT can be an integral part of business continuity and emergency plans. AMTELCO’s years of innovation led to the XDS CTI Boards Division in 1980. The AMTELCO XDS Division designs, manufactures, and markets telephony interface boards, conference boards, multi-chassis interconnect boards, BRI boards, and analog port boards to developers and specialized computer and telephony board manufacturers worldwide.

7. Emergency Notification System Financial Info AMTELCO, (a division of American Tel-A-Systems Inc.), was formed in 1976 incorporated in Wisconsin under the provisions of sub-chapter S of the Internal Revenue code.  American Tel-A-systems Inc. is the successor corporation to Amtel Systems Inc. with it's roots dating back to the early 1950’s and all such organizations are and have been privately and closely held by the founder, family membersand their individual successors. AMTELCO is listed and rated by Dun and Bradstreet (Duns-06-045-7991) with a summary rating of 3A1 indicating a “verystrong financial position.”  As a privately held corporation, AMTELCO is not required by SEC regulations to prepare an annual report and a closely and privately held corporation, has elected to take advantage of this.  AMTELCO’s financial statements are considered company confidential. AMTELCO’s Federal Tax ID#:  39-1606195.

8. Off site hard copy, digital and tape back-ups Automatic failover of all telephony and data operations to dual, redundant hot sites Geographically dispersed Serviced by separate phone pipes Off site call center for day-to-day and off hour service Telecommuting plan for all department heads and key personnel Updated on a weekly basis Emergency Notification System Disaster Recovery

9. Emergency Notification System Quality Assurance • Use of ISO compliant vendor's / sub contractors • ECR/ECO for control of products • Common parts specification's • Incoming inspection • Incoming receiving verification • TUV Rheinland of North American ( Independent Testing and Inspection ) Certification • AMTELCO Quality manual • Build to ANSI/IPC standards • Software only current version on network

10. Anne Arundel Medical Center Mayo Clinics M.D. Anderson Verizon Wireless Corporate Messaging Solutions, Abbotsford BC Toyota Motor Corporation of America Florida State University Federal Emergency Management Agency (FEMA) Queen Elizabeth II Call Center, Halifax Emergency Notification System Key References & Client Partners

11. General Dynamics   ( USA ) Ministry of Defense  ( via Selex UK ) Finnmeccanica  ( via Marconi Selenia Italy ) XDS Approvals FCC part 15 and 68 ( USA ) Industry Canada CE Approval ( Europe ) RoHS compliance per directive 2002/95/EC EMC - en5502 Declaration of Conformity ( required declaration of approvals for each XDS board ) Emergency Notification System XDS Division

12. Emergency Notification System Personnel Providing Tiers 1 and 2 support:Project Managers    5           Training Specialists  4            Field Engineering 23                  Software Engineering     17         Hardware Engineering     8 = 57Numbers of personnel providing Tier 3 support: 27 Technical Staff Overview AMTELCO’s technical support staff consists of 57 hardware and software engineers, customer care representatives and field engineering technicians located at AMTELCO’s world class 24/7 support center in McFarland, Wisconsin, a suburb of Madison.

13. Emergency Notification System AMTELCO has a reputation for complete, professional system support, offering training, installation, and technical support staff on call on a 24-hour basis. We encourage each organization to work closely with our team of consultants and engineers through each phase of system planning, configuration, and implementation. This helps ensure that AMTELCO systems are at their optimum performance levels to meet all the communication needs of each organization.

14. Emergency Notification System Needs Discussion

15. Emergency Notification System RED Alert Reliability and Security

16. Emergency Notification System Automated Inputs • GIS • External Monitoring Systems • Alarms • SOAP Interface • HR Databases

17. Emergency Notification System Product Features • Contact Tools • Speech Recognition • Scripting • Reporting • Notification Plans • Conference Calls

18. Emergency Notification System “Our Director of Emergency Services told me this was " the most organized and effective notification" she had ever been part of. RED ALERT performed flawlessly through both the notification and the confirmation process, and gave us the ability to provide our First Responders with all the information they needed to effectively implement our emergency plans.” Kevin BurnsTelecommunications Manager

19. Emergency Notification System Alert The Right People … Right Now! • Trigger Alerts Securely via Web or Phone • Send Real Time or Scheduled Alerts • Make Contacts via Phone, eMail, Pager, PDA, Fax & Conference Call with Escalation & Broadcast • Relay Information or Instructions & Collect Feedback & Confirmation • Real Time Web Monitors & Reports

20. Emergency Notification System Exceed Your Notification Needs! • Reduce Operating Costs • Increase Efficiency • Reduce Resources Needed • Decrease Reaction Times • Increase Accountability

21. Emergency Notification System Powerful, Flexible & Reliable • Automate the Entire Notification Process • Use for Emergency/Non-Emergency Scenarios, for Groups or Individuals • Eliminate the Need for Personnel to Contact Responders Directly • Satisfy all Business Continuity & Disaster Recovery Objectives

22. Emergency Notification System Unparalleled Ease of Use! • Simple Web-Based Interface is Easily Accessible from Anywhere • Real Time Monitors and Reporting provide easy access to alert status • Powerful & Flexible to Meet All Your Needs • On-Premise, Hosted or Hybrid Solutions Available

23. Emergency Notification System Flexible Telephony • CTI Switching • Voice Processing • Multi-Chassis Configuration for Expandability & Redundancy • Integration to existing PBX or phone company trunks via T1 or Primary Rate ISDN

24. Emergency Notification System Secure & Reliable • All Industry Standard Components • Open Architecture Server • Windows 2000/2003 • SQL Server Database • Web Based -- Administration, Tracking and Reporting

25. Emergency Notification System Experienced & Reliable!

26. Emergency Notification System Check out what Yahoo’s Finance page has to say!

27. Any Questions?

28. Emergency Notification System Thank You for Your Time! For More Information, Visit: http://www.redalertsystem.com/