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Commissary Advanced Resale Transaction System Recommendations

This update provides recommendations for the successful implementation of the Commissary Advanced Resale Transaction System (CARTS), including management buy-in, employee training, and use of mobile managers to increase throughput. It also discusses surcharge-funded SRM programs and changes in facility maintenance.

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Commissary Advanced Resale Transaction System Recommendations

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  1. Zones 21,23,24,25,26, & 27 Meeting Operations Update Bob Hayden Performance and Policy

  2. Directorate of Performance and Policy

  3. CARTS Overview Commissary Advanced Resale Transaction System

  4. Recommendations for Success of SCO • Must have full management buy-in • Properly train employees and patrons on self checkout • Keep SCO open throughout the business day • Mandatory use of mobile manager allows attendant to scan large items, increases throughput of SCOs • Only limit two SCOs to express

  5. Management Checklist • Store Director • Front-end Manager • Daily System Checklist

  6. INFRASTRUCTUREUPDATE

  7. Surcharge Funded SRM Programs • Facility Maintenance and Repair (M&R) Includes: • Refrigeration Equipment Maintenance and Repair is the refrigeration and heating, ventilation and air conditioning contracts • The Energy & Environmental component includes projects to improve energy consumption and reduce environmental impacts • Minor Construction • Refrigeration replacement • Includes projects under $750K • Major Constructionincludes costs of $750K or more and requires reporting to the Congress. Costs include design, construction, equipment, prior year contract modifications, AETC salaries, and PMAC contract costs

  8. Surcharge Funded SRM Programs FY 2006 FY 2007 $102M Obligated $232M Programmed FY 2008 $176M Programmed

  9. TYPES OF PROJECTS

  10. Major Construction ProjectsUnder Construction Scope CWE Expected FYLocationM$MCompletion 04 Ft Detrick (Replace) 3,239 13.5 Feb 08 06 Barksdale AFB (Upgrade) 8,770 23.7 Apr 08 06 Keesler AFB (Replace/Joint) 8,568 28.4 Jun 09 05 Robins AFB (Replace) 7,036 18.7 Oct 08 06 Ft Drum (Upgrade) 7,692 19.3 Mar 09 06 Dyess AFB (Upgrade) 6,619 13.6 Jan 09 04 Richards-Gebaur (New) 1,884 8.0 Sept 08 07 Saratoga Springs (New) 2,084 8.0 Jan 09 07 Livorno (Replace) 2,244 9.8 Apr 09 07 Chievres (Replace) 4,08820.6 Mar 09 Total 52,224 $163.6

  11. FY 2008 Major Construction Program Scope PA CWE Scheduled LocationM2$M$MAward Eglin AFB (Upgrade) 10,852 15.6 15.6 TBD New Orleans (Replace/Joint) 4,658 19.7 19.7 Apr 08 Ramstein AB (Upgrade) 7,321 20.3 20.3 TBD

  12. FY 2010 Major Construction Program PA CWE LocationScopeM2$M$M Quantico MCB Upgrade 10,265 24.6 24.6 Moody AFB Upgrade 4,370 12.2 12.2 Fort Campbell Replace 10,16635.235.2 Total 24,801 72.0 72.0

  13. Projects In Hold Status Location Scope PA Willow Grove (New/Joint) 2,025 4.3 Ft Riley (MILCON $ Being Sought) 10,152 23.2 Ft Bliss (BRAC $ Being Sought) 10,825 35.2

  14. Facility Maintenance Changes How Maintenance is Provided to Your Stores Will Change: • Contract administration has migrated to GSA in Denver • Existing HVAC/refrigeration contracts will be replaced • New contracts will be for “Total Facility” maintenance

  15. What is “Total Facility” maintenance? • One central contractor will provide all your support • HVAC, refrigeration, most equipment, and virtually all facility repairs within the 5’ line of the commissary building will be provided by a single source • Installation continues to maintain everything outside the 5’ line of the commissary (this is an installation expense)

  16. How will the new contracts work? • Fixed price for monthly and annual preventive maintenance such as filter changes, system cleaning, and inspections • All repairs including emergency ref. and HVAC calls are pay as you go. If you call for repairs, your store will be charged for the work against the contract and will count toward unit cost • One phone number to call for all repairs 24/7 • Store can request repairs up to $2,500 limit per call. Work over $2,500 requires field engineer approval and contracting officer direction

  17. How will the new contracts work? Field engineers can also use this contract for: • Minor construction • Large scale repairs • Group re-lamping of lighting • Replacement of obsolete building equipment • Energy upgrades

  18. What is the timeline? • DeCA and GSA signed support agreement March 21, 2008 • HVAC & refrigeration contracts transferred to GSA for admin effective May 1, 2008 • HQ ISSA coordinator began notification of installations May 21 that DeCA will provide facility maintenance with our own contractors • Pilot contract for 41 stores from Florida to Texas is in solicitation. Award is projected by June 30 • Contracts for other US stores will be awarded in FY 2009

  19. Ongoing Region Projects – Zone 21 • FY 2008 Region Construction Projects in Design/Progress • Bangor, Maine • Sustainment project includes replacement of refrigeration and HVAC. Currently unfunded • Replace lighting bollards • Painting the rear exterior • Hanscom AFB • Replace traffic impact door • Remove deli displays with Corian countertops

  20. Ongoing Region Projects – Zone 21 • FY 2008 Region Construction Projects in Design/Progress • New London • Paint warehouse ventilation ducts • Main heating and cooling by base public works. • Replace sales floor tiles • Portsmoth, NH • New shopping carts staging area • New commissary sign • New electric outlets for new displays

  21. Ongoing Region Projects – Zone 23 • FY 2008 Region Construction Projects in Design/Progress • West Point • FY 2008 Sustainment Project – refrigeration, HVAC, maintenance & repair and upgrade • Store front concrete pavement by DPW • Charles E. Kelly • Repair concrete platform, canopy over compressors and replace generator switch

  22. Ongoing Region Projects – Zone 23 • FY 2008 Region Construction Projects in Design/Progress • Fort Hamilton • Remove end cases to make room for Sushi Bar by a base contract • Fort Monmouth • Replace refrigeration compressor • Lakehurst • Construct administration office • Replace heating coil • McGuire AFB • Replace alcove self contained cases

  23. Ongoing Region Projects – Zone 24 • FY 2008 Region Construction Projects in Design/Progress • Dahlgren • Paint back receiving area • Fort Belvoir • Electrical wiring to new cardboard balers • Repair customer entrance floor • Replace chair lift • Replace refrigeration compressor • Purge refrigeration system

  24. Ongoing Region Projects – Zone 24 • FY 2008 Region Construction Projects in Design/Progress • Fort Buchanan • Refurbish employee restroom • Base support HVAC • Fort Myer • Replaced heating boiler • Replace air conditioning chiller • Replace frozen food and ice cream displays and compressor racks • Install trash chute • Relocate battery charging station

  25. Ongoing Region Projects – Zone 24 • FY 2008 Region Construction Projects in Design/Progress • Fort Myer (Continued) • Replace walk-in cooler doors • Repair warehouse doors • Install track lighting in HBC area • Replace floor tiles in sales area and rest rooms • Replace rest room dividers • Install protective diamond plates • Replace 6 roll-up doors • Replace refrigeration compressor

  26. Ongoing Region Projects – Zone 24 • FY 2008 Region Construction Projects in Design/Progress • Patuxent River • Replace two frozen food walk-in doors • Replace refrigeration compressor • Electrical hook up of bakery equipment • Quantico • Hook up and ventilate bakery equipment • Mold remediation in storage rooms • Install new heaters in receiving area

  27. Ongoing Region Projects – Zone 25 • FY 2008 Region Construction Projects in Design/Progress • Andrews AFB • Replace glass doors in freezer displays • Annapolis • Replace refrigeration compressors • Bolling AFB • Replace meat room floor with SMAP • Remove wooden deck in front

  28. Ongoing Region Projects – Zone 25 • FY 2008 Region Construction Projects in Design/Progress • Dover AFB • Replace refrigeration and HVAC • Replace sales floor tiles • Replace deli/bakery displays • Replace refrigeration compressor • Fort Meade • Replace refrigeration compressors • Replace skylights • Take down décor canopies and upgrade lighting • Replace floor in deli/bakery department

  29. Ongoing Region Projects – Zone 25 • FY 2008 Region Construction Projects in Design/Progress • Fort Meade (Continued) • Spot floor repairs • Replaced dock levelers • Replace exterior column stainless steel covers. • Employee rest/break room upgrade • Walter Reed • Replaced/enlarged freezer walk-in • Upgraded patron rest rooms for ADA compliance • Relocated salvage area to area previously frozen food walk-in

  30. Ongoing Region Projects – Zone 26 • FY 2008 Region Construction Projects in Design/Progress • Fort Leonard Wood • Mold remediation in admin office • Replaced traffic impact doors • Repair roof top condensing units • Replace automatic transfer switch • Little Rock AFB • Deli/bakery upgrade with reconfiguration, added ventilation and rotisserie oven • Replace dock levelers • Cart storage canopy

  31. Ongoing Region Projects – Zone 26 • FY 2008 Region Construction Projects in Design/Progress • Memphis • Upgrade employee break room • Replace refrigeration/HVAC • Rock Island • Paint warehouse and seal windows • Repair ceiling in sales floor

  32. Ongoing Region Projects – Zone 26 • FY 2008 Region Construction Projects in Design/Progress • Scott AFB • Replaced overhead doors • Security systems upgrade • Whiteman AFB • Meat storage room ceiling replacement • Replace dock leveler, 2 each • HVAC system controls upgrade

  33. Ongoing Region Projects – Zone 27 • FY 2008 Region Construction Projects in Design/Progress • Arnold AFB • Upgrade employee break room • Crane • Replace sales floor tiles • Replace all exterior doors

  34. Ongoing Region Projects – Zone 27 • FY 2008 Region Construction Projects in Design/Progress • Fort Campbell • Convert DSD warehouse to sales • Correct roof drain problems • Rebuild/expand frozen food walk-in • Replace floor covering in offices • Redstone Arsenal • Sustainment project included HVAC and refrigeration upgrade and other repairs and improvements.

  35. Ongoing Region Projects – Zone 27 • FY 2008 Region Construction Projects in Design/Progress • Selfridge • Sustainment project includes HVAC and refrigeration upgrade at final design review phase • Replace awning • Wright Patterson AFB • Replaced chiller compressor • Replaced entrance sliding doors • Repair/replace produce storage floor • Repair/replace meat department floor

  36. Energy & Environmental Program

  37. DeCA Energy Goals • Set by Executive Order 13423 and the Energy Independence and Security Act of 2007 (P.L. 110-140) • Reduce energy consumption per square foot by 9% of the FY 2003 baseline by the end of FY 2008 with a reduction of 30% by the end of FY 2015

  38. Minimizing the Impact • Aggressively evaluating DeCA standards to reduce energy consumption • Evaluating lighting criteria • Evaluating HVAC and refrigeration control requirements • Evaluating and possibly adjusting Agency FY 2003 baseline with approval from OSD • Validating facility square footages • Increased energy audits • Increase requests for ECIP funds • FY2009 ECIP funding doubled compared to prior years.

  39. Energy & Environmental Program(FY 2007 Commissaries Only Energy Profile)

  40. FY 2007 DeCA Energy Profile DeCA is currently not meeting Energy Reduction Goal

  41. New Stores • New stores are currently not meeting the 30% energy reduction per square foot goal of 2015. • Designed prior to FY 2005 • New stores are increasing relative sales area, and adding additional refrigerated displays • Sales area has much higher energy usage per square foot compared to other areas • Higher heating and cooling energy requirements • Twice the lighting energy per square foot • More refrigerated displays

  42. Cost Versus Consumption Electric rates ($/kWh) have increased 7.3% with an overall energy rate ($/MBtu) increase of 5%. 1st quarter FY 2008 energy analysis projects an annual consumption per square foot increase of 0.8% from FY 2007.

  43. Energy & Environmental Program(Energy Cost Comparison)

  44. Energy & Environmental Program(Energy Consumption Comparison)

  45. Energy & Environmental Program(Environmental Management System) • DeCA’s EMS is a managed process that controls our response to environmental issues to improve DeCA’s use of funds and environmental footprint at each of our facilities. It consists of five elements: • Policy • Planning • Implementation and Operation • Checking • Management Review

  46. Energy & Environmental Program(DeCA's’ Significant Environmental Aspects) • Environmental Aspect - An element of an organization’s activities, products, or services that can interact with the environment • Solid waste disposal reduction and recycling enhancement • Energy and water conservation • Affirmative procurement/supplier environmental performance packaging • Pesticide/rodent contracts • Sustainable design in new construction and renovation • Toxic materials management • Refrigerant management • Electronic stewardship

  47. Energy & Environmental Program(Environmental Management System) • CY 2007 EMS Accomplishments: • EMS Awareness Video distributed • Effective waste management plan • Approved by CGB; 38,442 tons of cardboard recycled; $3.26 million in revenue generated • Water management plans, 156 of 260 completed • 27 pesticide/rodent contracts revised • Sustainable design process codified • Refrigerant compliance manual developed • EMS audit shows improvement

  48. EQUIPMENT BRANCH (BUYING) • Minimize store involvement in the equipment ordering process to the maximum extent possible • DeCA EAST Push Package Completed 12-Year equipment purchase schedule, based on store class, workload, and equipment life cycle • Push Plan is a Living Document: Out of cycles, annual store review, DOLM second site visits between FY 2008 – FY 2010

  49. EQUIPMENT BRANCH • DOLM is the single point of contact for maintenance issues for operational equipment • Manage Automated Commissary Equipment Description (ACED) Web site • DOLM is updating the 450+ Commissary Equipment Descriptions (CEDs) in 2008 • DOLM coordinates GF/GI Equipment and Specifications for construction projects

  50. Property Accountability • DPAS/DERMAS requirements are finalized! • Enables HQ to receive/archive documentation in a paperless environment - links store to HQ • Property Branch will centralize all stores’ DPAS data input after “Tech Refresh” deployment in July 2008 • Stores must still properly receive, bar-code, and inventory, but all data entry will be at HQ • Eliminates DPAS training and retraining requirement at store level – saves time and resources • A simplified desk-top Property Manual is in development

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