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structural funds in greece informing beneficiaries improving access to finance

This document has been produced with the financial assistance of the European Community. The views expressed herein are those of BUSINESSEUROPE and can therefore in no way be taken to reflect the official opinion of the European Commission

Structural Funds in Greece: Informingbeneficiaries& Improving -access to finance

Ivana Doulgerof

Programming & Communication Management Organisation Unit

Greece

scope
Scope

Outline two very important information tools on EU funding opportunities for the Greek entrepreneurs

topics
Topics
  • EU funded programmes in Greece targeting enterprises
  • Lack of information & problems diagnosed
  • Solutions
  • Who are we?
  • How are we involved in the two information tools?
  • Assessment of the tools - future actions
  • Lessons learnt
slide4

State Aid to Enterprises

The EU provides support to enterprises (focus on SMEs & business starts) with the form of subsidies, loans & guarantees

Support is available

either directly

or via programmes managed & applied on a national level (i.e Structural Funds)

Objective:

introduce concrete measures to unlock the enterprises’ growth potential

slide5

State Aid to Enterprises in Greece

  • Increase competitiveness of the economy & help SMEs face the challenge of globalization
  • Boost entrepreneurship
  • Foster technological change
  • Achieve regional convergence
  • Increase employment
  • Reduce regulatory burden on enterprises - cutting red tape

Initiatives in order to:

current policy guidelines
Current Policy Guidelines
  • Shifting focus from infrastructure to actions in favour of entrepreneurship & competitiveness
  • Introducing new types of financial products & derivatives
  • Enhancing business productivity through the use of ICT
current policy guidelines1
Current Policy Guidelines
  • Integrating training & education with investment in assets
  • “Targeted” interventions
  • Public-Private Partnerships
  • Availability of electronic services and digital content
slide8

Funding entrepreneurship in Greece 2000-2006

ERDF:

OP Competitiveness ~~ 2 Billion €

Regional OPs ~~ 1,2 Billion €

Other:

ESF, EAGGF, Information Society

slide9

Main results

Support to more than 27.000 enterprises

Support of 1.200 agricultural investments (processing, manufacturing & trading)

15% increase in businesses using e-commerce

expected results of nsrf 2007 2013
Expected results of NSRF 2007-2013
  • Support of 50.000 enterprises & creation of 20.000 job positions
  • Support of 700 enterprises for research & technology projects
who are we
Who are we?

The Management Organisation Unit is:

  • State agency under the Ministry of Economy & Finance
  • Governed by a 9-memberBoard, representing social / economic bodies (i.e. Federation of Greek Industries- SEV)
  • Purpose: tostrengthen the management capacity of the authorities implementing EU-funded programmes
how are we involved in supporting enterprises informing them
How are we involved in supporting enterprises & informing them?
  • 2003: MOU was assigned the task of developing a “one-stop shop” where all necessary information is provided (calls of proposals from all OPs and Community Initiatives).
how are we involved in supporting enterprises informing them1
How are we involved in supporting enterprises & informing them?
  • 2005: MOU undertook the responsibility of developing a portal combining information on specific state aid schemes with electronic submission, evaluation, monitoring, control, auditing & payment to the beneficiaries.
how are we involved in supporting enterprises informing them2
How are we involved in supporting enterprises & informing them?
  • 2007: according to the new law on NSRF, “MOU ensures citizens’ information on co-financed actions”.
slide15

Problems diagnosed

  • insufficient awareness
    • of EU co-financed programmes
    • of the opportunities they present
    • of their impact on economic competitiveness, job creation & internal cohesion
  • difficulty in accessing finance
  • cumbersome bureaucratic procedures
solutions to problems
Solutions to problems
  • Promote funding opportunities & enhance transparency

www.info3kps.gr

Simplify applications’ procedures & facilitate e - access to funding

www.ependyseis.gr/default.htm

slide17

Ensures wider dissemination of various funding opportunities provided by all Operational Programmes (regional / sectoral)

Informs potential applicants from the private sector on procedures

slide18

Ensures detailed information on specific SMEs funding

E-Government G2B: Electronic submission of funding applications

www info3kps gr
www.info3kps.gr

TargetGroup:

citizens

enterprises – entrepreneurs

other bodies (NGOs, universities)

Invitations to tender:

  • financial support schemes
  • employment
  • social support
  • education / training
characteristics services

by attribute / type of support

  • by sector of interest
  • by target group
  • advanced search
Characteristics - Services

Single platform, web based search engine

Simple, user-friendly search options

Information & Links to the implementing authorities

Worldwide Web Consortium (W3C)

Automatic e-mail alerts (newsletter)

“My basket” area

Help Desk

slide21

Extra filters

Potential

beneficiaries

Project

description

Area

Deadlines

More details

slide22

Title and short description

Deadline

Implementation area

Funding details

Terms

& conditions

Contact -

Documentation

work flow

Intranet Sites

  • verifying & editing incoming data
  • cross checking & collecting data directly from implementing bodies
  • content management
  • upgrading
  • maintaining “network”

on line updating the database –

additional documentation

INTERNET

Internet Sites

General Public

Specialized Users

Work Flow

Management

Organisation Unit

Managing

Authorities

Public

promotion
Promotion

“Multipliers” (Euro Info Points, Chambers of Commerce, Investment Centers, journalists)

Promotional material (brochures, bags, posters, mouse pads, demo, press kit, flash)

Mass media (newspapers, TV)

Events: Monitoring Committees, Conferences, Forums, Press Conference

slide25

Calls of proposals: 2.188

Newsletter members: 12.372

Messages: 845

1.365 for entrepreneurship

Data 21/02/07

costs
Costs
  • Budget: € 55.015
  • O.P: Technical Assistance (ERDF)
evaluation on line
Evaluation - on line

3.005 users responded

9 out of 10: the site facilitates the citizens’ access to the CSF

4 out of 10 visit the site daily

5 out of 10: applied in programmes found in the site

8 out 10 of these applications were successful

slide30

Flagship E-government project in Greece

provides “easy” access to government services

customer oriented & one-stop services to the public

insures transparency and “cost benefit efficiencies” in governmental operations

combats bureaucracy between departments

slide31

Start – up Legislation

5

E-submission

3

Programme’s Guide

in simple words

1

Official documents

& instructions -

FAQ

Quick links

2

4

electronic application form
Electronic application form

offline & online data entry

automatic controls of data entered

print outs

automatic transfer of data to the information system’s data base

proposal submission

Information System (IT)

E- Application

Forms

E- Submission from

SME

SME

Automatic production

of Proposal ID and receipt

Internet

Internet

Receipt Production

Receipt of

“Good””

Acceptance

1

2

3

4

5

Proposal Query

Submission of Physical

Supporting Documents along

with the Proposal ID

6

7

Branch Personnel

Bank

Proposal Submission
slide36

Same Environment for All

Single point access

Ministry of Economy

SMEs

- Proposal Submission

  • Request for change
  • Reportsetc
  • User Authorization
  • Monitoring
  • Statistics, Reports

Information System

Actions

Flow Logic

MOU

  • IT configuration
  • Hosting& Support
  • Help Desk
  • Business Intelligence System

Internal procedures

Banks / other final beneficiaries

3 administrative levels

- Proposal Acceptance

  • Evaluation
  • Contracts - Monitoring
  • Control, Auditing, Paymentetc

Common Data Base

Familiar Interface

via LOW Bandwidth Infrastructure

slide37

Business Intelligence System – Real time reports

Single platform, web based

Helpdesk

Not necessary to install any S/W on banking IT or SME

Interoperability

Characteristics – Services

costs1
Costs
  • Budget: € 800.000
  • O.P: Information Society (ERDF)
some indicators
Some indicators

Since 2006:

  • 44.000 applications to programmes supporting SMEs
  • 1.500 applications to the investments’ law incentives
  • 27.035users
    • 21.654entrepreneurs
  • 15.000 questions

Data 21/2/2008

some indicators1
Some indicators

Speeding up of procedures

  • Delay between proposals’ deadline & signing of the contract
  • Duration of applications’ evaluation

2002: 3 months (1.600 applications)

2007: 25 days (32.000 applications)

2002: 8 months

2007: 3 months

future actions
Future actions

info3kps.gr

NSRF portal

Redesign / further simplification

English version

ependyseis.gr

NSRF portal

All state aid schemes (i.e OP COM)

problems faced
Problems faced
  • Underestimated budget
  • Lack of central coordination
  • Difficulties in setting up the project “network”
  • Multitude of application procedures
  • Complex legal terminology
  • Ensure accurate & timely info
lessons learnt
Lessons learnt
  • Introduce such tools at the beginning of the NSRF
  • Design the tools in-depth
  • Ensure central coordination
  • Set up a Task Force
lessons learnt1
Lessons learnt
  • Follow web usability guidelines
  • Simplify language
  • Combine web tools with human support
summary
Summary
  • E-government services ensure transparency and break down bureaucracy
  • Information tools facilitate access to EU finance
  • Steady information flow and accurate data involve several actors (public & private)
electronic sources
Electronic sources

www.mou.gr

www.info3kps.gr

www.ependyseis.gr

www.hellaskps.gr

www.espa.gr

slide47

Благодаря ви

Ivana Doulgerofidoulgerof@mou.gr