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Review for Midterm Exam - Mgmt 464

Review for Midterm Exam - Mgmt 464. Winter 2011. Bring Scantrons for the midterm. Five Practices of Leadership - Text. Model the Way Inspire a Shared Vision Challenge the Process Enable Others Encourage the Heart. Common Themes Throughout the Text. Assess the situation at Hand Values

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Review for Midterm Exam - Mgmt 464

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  1. Review for Midterm Exam - Mgmt 464 • Winter 2011

  2. Bring Scantrons for the midterm

  3. Five Practices of Leadership - Text • Model the Way • Inspire a Shared Vision • Challenge the Process • Enable Others • Encourage the Heart

  4. Common Themes Throughout the Text • Assess the situation at Hand • Values • Culture • Players • Know Where You’re Headed - Vision

  5. Communication • Engage in Conversations • As a Group • Individually • Face to Face • Often

  6. Practice Your Communication Skills and Refine your vision as You Retell It • Practice Listening Skills and Pay Attention to What You Hear and See • React Accordingly • Feedback is a Two-Way Street

  7. Get Real • Don’t Try to be What You Aren’t - Be Authentic • Be Consistent • Be a Model of What You Wish Others to Be, or Do • Act in a Timely Fashion

  8. Know Yourself • Strengths and Weaknesses • Continue to Make Yourself Better • Self-Actualization (Maslow) • Learning from others • Self schooling • Continuous Process

  9. Constituents • Know Those Around You • Competencies • Values • Motivators • Valued Rewards

  10. Set Goals • Difficult • Achievable • Specific • Meaningful • Time Frame • Objective

  11. Incentives/Recognition • Personalized • Informal and Formal • Timely • Thoughtful • Appropriate

  12. Monitor Progress toward goals • Continued consistency with Vision • Provide assistance where/when needed • Learn lessons along the Way • Reward desired behavior

  13. Animate the Vision • Symbolic Language • Create word images • Speak from the Heart • Verbal and Nonverbal • Positive Communication Style

  14. Change Requires Leadership • Constant Awareness • “Outsight” • Develop/Institute Program of Info Gathering • Catch Ideas Very Early On • “Never Turn Your Back on the Ocean”

  15. The Workplace • Climate of Trust • Climate of Learning • Social • Friendly • Community

  16. General • Always on Stage • Credibility the Key • Know Yourself - Personal Audit • Develop Yourself • Surround Yourself with the Best • Be Yourself

  17. Stuff Not in Text • “What You Are is Who You Where When” • What Forms Values • Age 20 - Values Established • Management Implications • “Significant Emotional Event

  18. Lewin’s Change Model • Unfreeze • Change • Refreeze

  19. Bass and Burns • Transactional/Transformational Leadership • “New Manager” Case

  20. Delegation of Authority • Assignment of Responsibility • Accountability for Your Actions

  21. Internal vs. External Locus of Control • Intrinsic vs. Extrinsic Rewards

  22. Invention • Technology • Innovation • Entrepreneurial thinking • Intrapreneurship

  23. MBWA • Knowing When to Hold ‘em and When to Fold ‘em • Participative Decision Making • Displaying Emotion • Strategic Planning Model

  24. Conceptual skills • Human skills • Technical skills

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