Information Audits. Bob Boiko UW iSchool ischool.washington.edu Metatorial Services Inc. www.metatorial.com. What we will cover. What is an audit? What’s the point? How do they fit with the other projects we have discussed? The Concepts. What is an Information Audit?.
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Metatorial Services Inc. www.metatorial.com
What is any kind of audit?
Buchanan and Gibb have most befittingly defined it as “the process of discovering, monitoring and evaluating an organization's information flows and resources in order to implement, maintain or improve an organization's management of information.
A systematic examination of information use, resources and flows, with a verification from reference to both people and existing documents in order to establish the extent to which they are contributing to an organization’s objectives.
Orna P 69
The overall goal is to produce an integrated information strategy (Buchanan & Gibb, 1998). - Ibrahim Ramjaun
To go from what is to what should be
Something which holds information that people need to apply in their work, to achieve their and the organization’s objectives. - Orna P 86
The introduction of the information management idea into organizations implicitly carries with it very substantial structural change consequences. - Horton in Orna P 62
1. Analyze objectives for ideal process
2,3 Get a mandate and support
4 Plan the audit
5 Perform the audit
6,7 Interpret and Present the results
8,9 Take action
Who will you approach in the org and how? (note that Orna puts this in the next step)
What are the available methods (Orna p. 56)?
How will you assess the information resources of your organization?
In what order should groups and information resources be done?
What are the analyses you must perform?
The assessment of each dimension of the organization's information.
What are the analysis methods available?
The official results of the audit
What should the org do and how will its success be measured?