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Interactive Patient Health Information

Interactive Patient Health Information. Presented by Elizabeth Johansson, RN. Objectives. Describes Interactive Patient Health Information Discusses Hardware and Software Components Evaluates Usability of Software Identifies & Reviews Information Systems

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Interactive Patient Health Information

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  1. Interactive Patient Health Information Presented by Elizabeth Johansson, RN

  2. Objectives • Describes Interactive Patient Health Information • Discusses Hardware and Software Components • Evaluates Usability of Software • Identifies & Reviews Information Systems • Discusses Advantages & Disadvantages • Reviews Competencies and Responsibilities • Summarizes Interactive Patient Health Information

  3. What is Interactive Patient Healthcare Information? • Computer-based Personal Health Support Systems • Interactive Patient Care Technology • Interactive Patient Education Systems (Thecarverfiles.com, n.d.)

  4. Providing Solutions for Interactive Patient Care • Interactive Healthcare Tools • Interactive Patient Resource Systems (GetWellNetwork.com, n.d.)

  5. Interactive Patient Care Hardware • Closed Circuit Television (CCTV) • Desktop & Laptop Computers • Interactive Television (ITV) • Personal Digital Assistants & Palm Pilots • Pen Computer Solutions • Touch Screen Kiosks • Wireless Connectivity Devices (Patient Education Institute, 2010)

  6. Interactive Television (ITV) • Supports • Diagnosis Specific Education • Disease Management Information • Discharge Planning Services • Improves Infection Control • Meets Joint Commission & Core Measure Set (CMS) Standards for Patient Education

  7. Example of Software Solutions • Comprehensive Health Enhancement Support System (CHESS) • Emmi Solutions • GetWell Interactive Patient Care • Skylight Access • TeleHealth Services • X-Plain Solutions

  8. X-Plain Solutions • Engaging multimedia tutorials • Educational and Interactive Health Information • Transparent Technology • Integrates Uploads From Interactive Home Monitoring Devices (Patient Education Institute, 2010)

  9. What About Usability? • Ease of Human-Computer Interface • Obtainable Objectives • Considers Human Factors & Limitations • Improves Effectiveness & Efficiency

  10. Measuring Usability Early & Continuous User Focus • Simplified Content - 6th grade reading level • Full Text Narration. • No Computer Experience Required. • English and Spanish Versions. • Section 508 Compliance (Rehabilitation Act of 1973 as revised in 1998). • Large Font For Visually Impaired. (Patient Education Institute, 2010)

  11. Measuring Usability Iterative Design Process Multi-Stage Editorial Process Includes: • Content Reviews • Graphic Development & Reviews • Screen Reviews • Medical Reviews and Approvals • Translation Assembly and Screen Reviews • Publication (Patient Education Institute, 2010)

  12. Measuring Usability Formal Evaluations • Medical Advisory Board & Medical Director • Leading U.S. Medical Experts • Clinical Specialists • Current Subscribers • Annual Education Module Reviews (Patient Education Institute, 2010)

  13. Integration with Information Systems • Medline Plus • Health Information Tutorials (Medline Plus, 2010)

  14. Medline Plus Review • Clinical Information System • Physicians, Nurses, & Patients • Educational • Used with Various Configurations • Adheres to Healthlevel 7, ISO, OSI • Uses ICD9 or ICD10 & CPT (Patient Education Institute, 2010)

  15. Benefits Of Medline Plus • Enhances Patient Perceptions of Care • Improves Infection Control • Helps Prevent Medical Errors • Improves Medical Outcomes • Saves Nurses Time (Medline Plus, 2010; Patient Education Institute, 2010)

  16. Advantages • Improves Patient Comprehension & Compliance • Increases Patient Satisfaction • Involves Patients in Care • Reduces Readmission Costs • Improves Time Utilization • Increases Direct Patient Care Time (Leonard & Winkelman, n.d.; Patient Education Institute, 2010)

  17. Disadvantages • Cost • Infrastructure • Equipment Maintenance • Timing • Staff Compliance • Patient Compliance

  18. Ethical & Legal Issues • Joint Commission Standards • HIT Policy Standards • Organization Standards

  19. Informatics Competencies • User Level –Working Knowledge • Word Processing • Keyboarding • World Wide Web • Multimedia • Hospital Information System • Peripheral Applications

  20. Functions & Responsibilities • Be A Trained Fluent User • Teach and Communicate Effectively • Assist Patients • Verify Understanding • Review

  21. Summary • Enhance Education • Promote Disease Prevention • Improve Patient Recoveries • Streamline Outpatient Services • Improve Patient Experience • Quality of Life

  22. References • Emmi Solutions LLC. (2010). Emmi Programs Interactive and Trackable Patient Education Solutions. Retrieved June 23, 2010, from http://www.emmi solutions.com/patient_education _solutions.html • Getwellnetwork.com, (n.d.). Engaging patients to drive performance outcomes. Retrieved June 4, 2010, from http://www.getwellnetwork.com/solutions.asp

  23. References • Interactive patient education system: view live in atlanta. (n.d.). Retrieved June 4, 2010, from http://www.hospitalsoup.com/health-care-services/interactive-patient-education-system-view-live-in-atlanta • Leonard, K., Winkelman, W. (n.d.) Developing electronic patient records: employing interactive methods to ensure patient involvement. Retrieved June 23, 2010, from http://www.improve-it-institute.org/KJL%20Publications/Developing_EPR_5.pdf

  24. References • McGonigle D., Mastrian, K. (2009). Nursing Informatics and the Foundations of Knowledge. Sudbury, MA:Jones & Bartlett Publishers, LLC. • Medline Plus. (2010). Interactive Health Tutorials: Medline Plus. Retrieved July 18, 2010, from http://www.nlm.nih.gov/medlineplus/tutorial.html

  25. References • Patient Education Institute. (2010). About X-Plain. Retrieved June 23, 2010, from http://www.patient-education.com/ • Patient satisfaction interactive patient education improves the patient experience. (n.d.). Retrieved June 5, 2010, from http://www.emmisolutions.com/interactive_ patient_education.html

  26. References • Staggers, N. (2003). Human Factors: imperative concepts for information systems in critical care. AACN Clinical Issues. 14(3) pp. 310-319. Retrieved June 24, 2010, from http://reserve.lib raries.psu.edu.ezaccess.libraries.psu.edu/nurs/457/45721.pdf • Stout, P.A., Villegas, J., & Kim, H. (2001). Enhancing learning through use of interactive tools on health-related websites. Retrieved on August 2, 2010, from http://her.oxfordjournals.org/cgi/reprint/ 16/6/721

  27. References • Thecarverfiles.com, (n.d.). healthcare_Careers.jpeg. Retrieved June 4, 2010, from http://www.thecarverfiles.com/wp-content/uploads/2010/02/healthcare-Careers.jpeg

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