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It Takes a Village: A Case Study in Transforming a Struggling Organisation. Ryan D. Jacobs Chief Executive Officer Ten Thousand Villages Canada. 5 Lessons – Planned. Strong, credible leadership team. 5 Lessons – Planned. Strong, credible leadership team “Rip off the bandage”.
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It Takes a Village: A Case Study in Transforming a Struggling Organisation • Ryan D. Jacobs • Chief Executive Officer • Ten Thousand Villages Canada
5 Lessons – Planned • Strong, credible leadership team
5 Lessons – Planned • Strong, credible leadership team • “Rip off the bandage”
5 Lessons – Planned • Strong, credible leadership team • “Rip off the bandage” • CUT so that you can INVEST
5 Lessons – Planned • Strong, credible leadership team • “Rip off the bandage” • CUT so that you can INVEST • Communicate!
5 Lessons – Planned • Strong, credible leadership team • “Rip off the bandage” • CUT so that you can INVEST • Communicate! • Keep the mission front and centre
3 Bonus Lessons – Unplanned • You are capable of more than you realize
3 Bonus Lessons – Unplanned • You are capable of more than you realize • Chart a clear path, even in the midst of turmoil
3 Bonus Lessons – Unplanned • You are capable of more than you realize • Chart a clear path, even in the midst of turmoil • Take small, manageable, incremental steps forward