Role of Librarians in the Development of Computer-Mediated Social Networks
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Role of Librarians in the Development of Computer-Mediated Social Networks :. Challenges and Lessons Learned from VIVO Implementation and Outreach. Rolando Garcia- Milian

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Rolando garcia milian

Role of Librarians in the Development of Computer-Mediated Social Networks:

Challenges and Lessons

Learned from VIVO

Implementation and Outreach

Rolando Garcia-Milian

Hannah F. Norton, Beth Auten, Valrie I. Davis, Nita Ferree, Kristi L. Holmes, Margeaux Johnson, Nancy Schaefer, Michele R. Tennant, Mike Conlon, VIVO Collaboration

This project funded by the National Institutes of Health, U24 RR029822,

“VIVO: Enabling National Networking of Scientists.”


Rolando garcia milian

What is VIVO? Social Networks

VIVO contains detailed profiles of researchers that display items such as publications, teaching, and grants. These profiles are linked to each other and to additional departmental information.

VIVO is an open-source semantic web application that enables the discovery of research and scholarship across disciplines in an institution.

VIVO supports faceted searching for quick retrieval of data. This is a powerful search functionality for locating people and information within or across institutions.


Rolando garcia milian

What is VIVO? Social Networks

  • Some history:

    • VIVO originated at Cornell University in 2003 as an open source product.

    • Through a $12.2 million grant from the National Institutes of Health, 7 partner institutions, led by the University of Florida, are expanding VIVO for national use.

  • The Goal:

    Improve all of science by providing the means for sharing and using current, accurate, and precise information regarding scientists’ interests, activities and accomplishments.


Rolando garcia milian

How does VIVO work? Social Networks

  • External data sources:

  • Publication warehouses e.g.PubMed, Web of Science, Scopus

  • Grant databases: e.g. NSF/ NIH

  • National Organizations: AAAS, AMA

  • Internal data sources:

  • Human Resources

  • Sponsored Research

  • Institutional Repositories

  • Registrar System

  • Faculty Activity Systems

  • Events and Seminars

Datstored as RDF triples using standard ontology

  • Faculty and unit

  • administrators can

  • then add additional

  • information to their

  • profile.

VIVO data is available for reuse by web pages, applications, and other consumers both within and outside the institution.


Rolando garcia milian

Role of librarians Social Networks

Locating and selecting subject vocabularies

Developing core and local ontologies

Performing usability studies and focus groups

Providing local support and training on the system

Engaging with local and external data providers

Developing user-centered interface design

Providing project management and leadership

Engaging potential users


Rolando garcia milian

Aim and methods Social Networks

9 librarians interviewed

Open questions: challenges, skills gained, lessons learned

Analyze the challenges and barriers librarians have encountered during VIVO implementation and outreach

Investigate the impact of VIVO on librarian’s professional development and skill sets


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Identified areas of discussion Social Networks

Interaction with technology

Communication

Project management

Team work and team dynamics

Workload balance

Engaging the community

Changing nature of the project


Rolando garcia milian

Interaction with technology Social Networks

  • Challenges:

  • VIVO requires some aptitude for technology

  • Interaction between librarians and information technology specialists

  • New Skills:

  • Learning about semantic web / technical aspects of the project

  • Familiarity with terminology (e.g. Linked Open Data, SPARQL)

  • Learning to interpret the progress of the project and translate for end users

  • Lessons Learned:

  • Ensuring each team member’s understanding increases individual input and problem solving, strengthens the end product


Rolando garcia milian

Changing nature of the project Social Networks

  • Challenges:

  • Working with a product that is in development

  • Roles and responsibilities have shifted

  • New Skills:

  • Team leaders have learned to hire individuals with the right skill sets for each position

  • Lessons Learned:

  • Be flexible and agile, get use to making changes to the original plan because it is required by the technology

  • Feel comfortable working with beta versions of the product


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Workload balance Social Networks

  • Challenges:

  • Balancing the work on the VIVO project with regular job duties (e.g. teaching and reference services)

  • Large amount of travel for some team members

  • Observations:

  • Compensate by letting colleagues outside the project team know what is going on

  • Interest in VIVO has offered librarians opportunities to present at local, regional, and national meetings – advancing their careers

  • Lessons Learned:

  • Delegate work giving away something finite instead of portions of an ongoing project.

  • Learning new skills and technologies prepares librarians for new library directions (e.g. support for e-science / translational science initiatives)


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Engaging with the wider community Social Networks

  • Challenges:

  • Navigating campus political environment for those in leadership positions

  • Contacting and engaging faculty

  • Opportunities:

  • Pretext for presenting on other library initiatives/services: Open Access, Institutional Repositories, ILL services

  • Gained more visibility within departments: more contacts and consultations from faculty

  • Developing connections at the national level with team members and partner institutions (e.g. Annual VIVO Conferences)


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Engaging with the wider community Social Networks

  • New Skills:

  • Learned more about institution’s various cultures (e.g. working with administrators)

  • Increased librarians’ level of comfort in talking to people across the scholarly spectrum

  • Lessons Learned:

  • Librarians have a better understanding of the different needs, concerns, and driving forces that affect campus administrators, departments data stewards, and faculty



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Project management Social Networks

  • Challenges:

  • Little previous experience on a project of this magnitude

  • Very difficult to know what to expect and how to prepare

  • New Skills:

  • Better ability to prioritize

  • More efficient decision making process

  • More task-driven orientation, centered around an action plan

  • Lessons Learned:

  • The team would benefit from a team member with training and/or experience in project management

  • A project of this size should be fully integrated within the library system or a particular library department


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Communication Social Networks

  • Challenges:

  • Communicating across diverse groups within the team and user populations

  • Includes engaging in writing and oral communication through presentations and papers.

  • New Skills:

  • Identify the appropriate information for specific and diverse audiences

  • Enhanced skills in summarizing and organizing both oral and poster presentations

  • Lessons Learned:

  • Talk openly as a team

  • Use every possible communication channel (from phone calls to teleconferencing)

  • Empathy is important when navigating multidisciplinary conversations


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Teamwork and team dynamics Social Networks

  • Challenges:

  • Massive, multi-team, and multi-institution project


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Teamwork and team dynamics Social Networks

  • New Skills:

  • Team became more efficient, developing trust and unifying against common challenges

  • Lessons Learned:

  • Those in leadership positions learned that not over-reacting to setbacks helps the team move forward

  • Help team members see the positive without disregarding what they have to say


Rolando garcia milian

Teamwork and team dynamics Social Networks

Skills required in collaborative scientific research teams (Stagel & Salas, 2008)

Understanding team members’ specific roles

Leadership

High tolerance for change

Communication by leadership of expectations

Communication

The VIVO team has learned many of these skills in the process so it is better prepare for new multidisciplinary team projects in the future


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Second Annual VIVO Conference Social Networks

August 24-26, 2011

Gaylord National, Washington D.C.

Register at vivoweb.org/conference

THANK YOU!

VIVO is supported by NIH Award U24 RR029822