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Bancassurance in Turkey How to make them perform ? Menekşe Uçaroğlu IUC

AIIF 2015 Azerbaijan International Insurance Forum 2 – 3 July, 2015. Bancassurance in Turkey How to make them perform ? Menekşe Uçaroğlu IUC. IUC. Content Presentation of IUC

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Bancassurance in Turkey How to make them perform ? Menekşe Uçaroğlu IUC

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  1. AIIF 2015 Azerbaijan International Insurance Forum 2 – 3 July, 2015 Bancassurance in Turkey How to make them perform ? Menekşe Uçaroğlu IUC IUC

  2. Content Presentation of IUC Bancassurancein Turkey – How tomakethemperform ? IUC

  3. IUC is a managementandConsultancy Services Group • whichoperates in area of insurancebusinessand is establishedtoaddquantifiablevalueto • Reinsurance & InsuranceBroking • Claims Handling • Network & Product Services • Training Processes of Insurance Business • LossAdjsuting • Wepresentourservicesvia5differentbrandandcompanyorganisations . IUC is based in Istanbul, Turkeyand has a representative office in Bakü, Azerbaijanand in Sofia, Bulgaria IUC Insurance & Reinsurance Broking IUC

  4. Bancassurance in Turkey Basic Questionfor an InsuranceCompany How tomakethemperform ? IUC

  5. HOW TO MAKE THEM PERFORM ? • SPECIAL BANCASSURANCE DEPARTMENT • FREQUENT VISITS AND PROBLEM SOLVING • INNOVATIVE PRODUCTS • ABILITY TO ADAPT TO THEIR SPEED – IT, MARKETING ETC • ABILITY TO ADAPT TO THEIR OPERATION • EASY TO EXPLAIN & SELL PRODUCTS ! IUC

  6. WHY THEY WANT TO SELL ? • OWNERS OF INSURANCE COMPANIES • NON-RISKY OPERATIONAL INCOME – PRESSURE OF PROFIT • BETTER TECHNICAL RESULTS – HIGH COMMISSION • NO COLLECTION PROBLEM • BENCHMARKING AND COMPETITION IUC

  7. HOW THEY SELL ? • BANK BRANCH REPRESENTATIVES • ATM • CALL CENTER • CREDIT LINKED IUC

  8. OBSTACLES ? • ANONYMOUS CLIENT • CROSS-SELLING ? UP-SELLING ? • LACK OF DIRECT CONTACT IN CASE OF CLAIM • LOW RETENTION IUC

  9. A REAL EXAMPLE FROM TURKISH MARKET • A Network & Product Services Companyestablished in 2008 • Special productsdesignedforbancassurance • 2,000,000 policyholdersfrom 23 InsuranceCompanies & Banks IUC

  10. THANK YOU IUC

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