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Politiques et gestion des ressources humaines en santé

Politiques et gestion des ressources humaines en santé. Gilles Dussault

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Politiques et gestion des ressources humaines en santé

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  1. Politiques et gestion des ressources humaines en santé Gilles Dussault Note: I am attaching slides on the conceptual framework for the analysis of workforce performance. These are in French and Pam will be able to read them. If you wish, I will translate them in the coming days. The logic of the framework is that the performance of the workforce is a critical determinant of the performance of delivery systems. Everyone agrees with that, but what is meant by "performance" is not always clear. By defining better the dimensions of performance and the factors which influence them, it gives planners clearer directions as to what information they should collect and how they should use it. If this is an avenue deemed interesting, I will be happy to develop these ideas. Gilles Dussault

  2. Performance du SSS Performance Équité Efficacité Efficience Satisfaction Protection financière Ressources Processus Politiques Environnement Gilles Dussault

  3. Performance du SSS • Équité: dans quelle mesure les services sont accessibles en fonction des besoins et de la capacité de payer? • Efficacité: … produisent les résultats attendus? • Efficience: … l’utilisation des ressources est optimale? • Satisfaction : répondent aussi aux besoins non-médicaux? • Protection financière: … l’usager est protégé contre les coûts catastrophiques? Gilles Dussault

  4. RHS et Performance du SSS Performance des RHS Performance du SSS Autres facteurs Gilles Dussault

  5. RHS et Performance du SSS Performance RHS Couverture Productivité Qualité technique Qualité de services Performance SSS Gilles Dussault

  6. Performance des RHS • Couverture • Géographique • Niveau de soins • Besoins • Productivité: utilisation des ressources • Qualité technique: résultats cliniques • Qualité de services: aspects organisationnels Gilles Dussault

  7. Déterminants de la performance des RHS Processus Performance RHS Ressources Gilles Dussault

  8. Déterminants de la performance des RHS Déterminants Individuels Organisationnels Sectoriels Environnementaux Performance des RHS Gilles Dussault

  9. Déterminants de la performance des RHS Gilles Dussault

  10. Déterminants de la performance des RHS Gilles Dussault

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