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LEAN IN HIGHER EDUCATION How Lean Continues to Change The Culture at Piedmont Technical College Fulfilling Our Role as “ A Force for Good”. PTC WAVES of Influence. W hat Happened in 2008 A ctions We Took V erifiable Results E xpansion of our Reach and Influence

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slide2

LEAN IN HIGHER EDUCATION

How Lean Continues to Change The Culture at Piedmont Technical College

Fulfilling Our Role as

“A Force for Good”

ptc waves of influence
PTC WAVES of Influence
  • What Happened in 2008
  • Actions We Took
  • Verifiable Results
  • Expansion of our Reach and Influence
  • Sustainability & Replicability
2008 environment
2008 Environment
  • Dismal Outlook for Future Funding
  • Enrollment Uncertainty
  • Program Closures
  • Reduction in Force
  • Dramatic Reduction of State Funding
state funding cuts
State Funding Cuts

38.9% Reduction

in State Funding

slide7

What PTC means by Lean

  • Customer/Student Focus
  • Studying Processes
  • Identify/Removing Waste
  • Root Cause(s), not “Symptoms”
  • AIM: IDEAL State (Pursuit of Perfection)
  • Tools: Observation, Value Stream Mapping, A3, 5S
our method easy as 1 2 3
Our Method – Easy as 1-2-3
  • Partnered w/ Lean Experts; Selected Tools
  • Implemented on a Trial Basis; Evaluated Results; Made Course Corrections
  • Expanded Implementation, Made It a Requirement for ALL Faculty and Staff
lean summit
Lean Summit
  • Launched 1stAnnual Lean Summit – November 2012
    • Representatives from 11 Colleges, 4 States – SC, NC, GA, KY
    • Colleges utilizing Lean Tools and Techniques:
      • SC - Tri-County Technical College
      • SC - Greenville Technical College
      • SC - Midlands Technical College
      • NC - Haywood Community College
      • KY - Berea College
  • 2ndAnnual Lean Summit – November 6 & 7, 2013
slide18

Derrick Singleton, M.B.A.Associate Vice President, Operations and SustainabilityBerea College, Berea KY

“Piedmont's "Lean in Higher Education Summit” was an informative benchmarking opportunity to see Lean techniques typically associated to a corporate environment leveraged with success into the Higher Education setting.”

the bottom line
The Bottom Line

Internal Impact:

  • Cost Avoidance $13.9M
  • Documented Project Cost Savings
  • Increased Revenue
  • Enrollment Growth: 32%
  • Student Retention
  • Student Completion
the bottom line1
The Bottom Line

External Impact:

  • Employers: 100+ Student Lean Projects, Customized Lean Training
  • Upstate SC: Positioning Residents to Fill Open Jobs in Our 7 Counties & Beyond
  • Regional Impact – NC, SC, GA, AL, KY, FL
  • Global Impact – to be continued!
sustainability replicability
Sustainability & Replicability
  • The Tools are Easy; Changing a Culture is Challenging! (but necessary!)
  • Lean is a Tool to Create a New Culture
  • It Must Become THE WAYYour College Approaches EVERYTHING!!!!
  • If we did it, your college can too!
  • Follow the Roadmap…
slide23

Lean in Higher Education – Implementation Roadmap

2. Pilot

Select Core Group (Early Enrollers) to Learn Basics and Implement on a Small Scale

4. Set the Stage for the Future

Train Coaches and Future Trainers; Continue Training Faculty and Staff

Initiation

Make a Decision that Lean is the WAVE of the Future for Your College

6. Wide Scale Implementation

Communicate Expectations for Culture Change; Mandate Participation

Initiation

Full Implementation

Preparation

Pilot

5. Continuous Improvement

Evaluate Effectiveness; Make Necessary Adjustments; Recognize and Reward Results

1. First Step

Establish Steering Committee to Lead and Guide Implementation

3. Evaluate Results

Measure and Communicate Results; Celebrate Your Successes

7. Sustain the Gains

Continue Training; Measure and Communicate Results; Evaluate Progress and Make Course Corrections; Publicize Successes

for more information
For More Information
  • BLOG ADDRESS: http://programs.ptc.edu/lean/

PTC Lean Steering Committee

  • Rusty Denning, 864-941-8417, DENNING.R@PTC.EDU
  • Maggie Slimmer, 864-941-8486, SLIMMER.M@PTC.EDU
  • Tara Harris, 864-941-8525, HARRIS.T@PTC.EDU
  • JaneanReish, 864-941-8720, REISH.J@PTC.EDU
  • Lisa Bartanus, 864-941-8409, BARTANUS.L@PTC.EDU