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Going it alone... Setting up your own OH business

Going it alone... Setting up your own OH business. Alison Presswell Senior OH Advisor & Director Carlyon Bay Occupational Health Ltd. Making the decision to work for yourself. Questions to ask yourself: What’s my motivation? What’s my attitude to risk? Have I thought about set-up costs?

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Going it alone... Setting up your own OH business

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  1. Going it alone...Setting up your own OH business Alison Presswell Senior OH Advisor & Director Carlyon Bay Occupational Health Ltd

  2. Making the decision to work for yourself Questions to ask yourself: What’s my motivation? What’s my attitude to risk? Have I thought about set-up costs? Can I support myself financially in the early days? Where will I work from? How many hours a week am I prepared to work? How is my emotional resilience? Do I have good support (spouse, family, friends)?

  3. Business planning • Business set-up: consider carefully what’s right for you. • Trading name & logo • Investment • SWOT analysis and USP • Know your market • The importance of a 3 year business plan • Think about the day-to-day • Seeking professional support

  4. Establishing & maintaining your business...The early days of CBOH

  5. Establishing & maintaining your business... Be prepared for a steep learning curve!

  6. Establishing & maintaining your business Getting established Maintaining the status quo Keep your clients Strive for excellence in professional standards Great customer service Don’t become complacent Never stop learning Never stop improving • Network with other professionals • Consider agency work • Marketing/website • Take the direct approach • Word of mouth

  7. Managing your clients • Managing expectations • Getting repeat business • Contracts & SLA’s for larger clients • Getting paid (not always as easy as you might think!) • Managing difficult clients • Losing or ‘dropping’ clients

  8. Legislation & clinical standards Legislation/good practice Clinical standards & practice Working with standards & guidelines Analyse every procedure Develop your own protocols Don’t forget the ‘small stuff’: Clinical waste, patient questionnaires, info leaflets, customer feedback documents • Data protection & records storage • H&S legislation • HSE guidance • Consider established ‘best practice’ • Benchmarking • Maintain competencies

  9. Time to grow... • Responding to change • Making the decision • Managing the transition • Employing others • Continued investment

  10. CBOH evolution 2014

  11. Pro’s & con’s of working for yourself Pro’s Con’s Unpredictable Uncertainty & risk Working hours Can be lonely & isolating The buck stops with you • Being your own boss • Flexibility & variety • Working hours • Freedom from workplace politics & constraints • Rewarding • Sense of pride & achievement

  12. CBOH team & new offices 2014

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