BURRARD PRODUCTS TERMINAL BPT PORT MOODY, B.C.

4. IMPROVEMENT OPPORTUNITIES MANAGEMENT STYLE

5. CHANGE INITIATIVES LEADERSHIP PARADIGM SHIFT NEW MANAGEMENT PHILOSOPHY RESTRUCTURED ORGANIZATION AND SYSTEMS TO SUPPORT NEW STYLE OF MANAGEMENT PROMOTED A POSITIVE WORKPLACE CULTURE DEVELOPED AN ENVIRONMENT FOR OPTIMIZATION AND SUCCESS

6. People working as a team in an atmosphere of mutual trust and respect, open communication and active participation. We are committed to being a best in class, value added enterprise with the ability to flex and flow with the demands of a changing business environment, remaining competitive and meeting our corporate goals. VISION STATEMENT BURRARD PRODUCTS TERMINAL VISION People working as a team in an atmosphere of mutual trust and respect, open communication and active participation. We are committed to being a best in class, value added enterprise with the ability to flex and flow with the demands of a changing business environment, remaining competitive and meeting our corporate goals. SHARED VALUES AND GUIDING PRINCIPLES We will continue to champion a sustained environment where we can continually improve and take pride in our facility, with the aim of consistently delivering value to our stakeholders. We are committed to working in an atmosphere of openness with mutual respect, trust and concern for each other. We are willing to admit to our mistakes and learn from our experiences.BURRARD PRODUCTS TERMINAL VISION People working as a team in an atmosphere of mutual trust and respect, open communication and active participation. We are committed to being a best in class, value added enterprise with the ability to flex and flow with the demands of a changing business environment, remaining competitive and meeting our corporate goals. SHARED VALUES AND GUIDING PRINCIPLES We will continue to champion a sustained environment where we can continually improve and take pride in our facility, with the aim of consistently delivering value to our stakeholders. We are committed to working in an atmosphere of openness with mutual respect, trust and concern for each other. We are willing to admit to our mistakes and learn from our experiences.

7. We will continue to champion a sustained environment where we can continually improve and take pride in our facility, with the aim of consistently delivering value to our stakeholders. We are committed to working in an atmosphere of openness with mutual respect, trust and concern for each other. We are willing to admit to our mistakes and learn from our experiences. We will ensure the safety of our colleagues and the public. We are an active part of the community and are committed to the protection of the environment. SHARED VALUES AND GUIDING PRINCIPLES BURRARD PRODUCTS TERMINAL VISION People working as a team in an atmosphere of mutual trust and respect, open communication and active participation. We are committed to being a best in class, value added enterprise with the ability to flex and flow with the demands of a changing business environment, remaining competitive and meeting our corporate goals. SHARED VALUES AND GUIDING PRINCIPLES We will continue to champion a sustained environment where we can continually improve and take pride in our facility, with the aim of consistently delivering value to our stakeholders. We are committed to working in an atmosphere of openness with mutual respect, trust and concern for each other. We are willing to admit to our mistakes and learn from our experiences.BURRARD PRODUCTS TERMINAL VISION People working as a team in an atmosphere of mutual trust and respect, open communication and active participation. We are committed to being a best in class, value added enterprise with the ability to flex and flow with the demands of a changing business environment, remaining competitive and meeting our corporate goals. SHARED VALUES AND GUIDING PRINCIPLES We will continue to champion a sustained environment where we can continually improve and take pride in our facility, with the aim of consistently delivering value to our stakeholders. We are committed to working in an atmosphere of openness with mutual respect, trust and concern for each other. We are willing to admit to our mistakes and learn from our experiences.

8. Our innovative approach and willingness to take calculated risk will lead to our continued success and reinforce our reputation as a dynamic organization. We will work together to meet the challenge of realizing our potential. Through open and effective communications, we will ensure a common understanding of our business goals. Individual and group achievements are deserving of our recognition and we will support efforts to continuously improve our performance. We will work to produce and deliver quality products and superior service to our customers. SHARED VALUES AND GUIDING PRINCIPLES BURRARD PRODUCTS TERMINAL VISION People working as a team in an atmosphere of mutual trust and respect, open communication and active participation. We are committed to being a best in class, value added enterprise with the ability to flex and flow with the demands of a changing business environment, remaining competitive and meeting our corporate goals. SHARED VALUES AND GUIDING PRINCIPLES We will continue to champion a sustained environment where we can continually improve and take pride in our facility, with the aim of consistently delivering value to our stakeholders. We are committed to working in an atmosphere of openness with mutual respect, trust and concern for each other. We are willing to admit to our mistakes and learn from our experiences.BURRARD PRODUCTS TERMINAL VISION People working as a team in an atmosphere of mutual trust and respect, open communication and active participation. We are committed to being a best in class, value added enterprise with the ability to flex and flow with the demands of a changing business environment, remaining competitive and meeting our corporate goals. SHARED VALUES AND GUIDING PRINCIPLES We will continue to champion a sustained environment where we can continually improve and take pride in our facility, with the aim of consistently delivering value to our stakeholders. We are committed to working in an atmosphere of openness with mutual respect, trust and concern for each other. We are willing to admit to our mistakes and learn from our experiences.

12. HEALTHY WORKPLACE INITIATIVES HEALTH SERVICES Direct impact on health

16. STAKEHOLDERS� ROLES AND RESPONSIBILITIES National programs and policies

17. STAKEHOLDERS� ROLES AND RESPONSIBILITIES - Maintain health and safety as Priority 1 - TLM implementation and stewardship - Promote the culture of mutual respect, trust and caring - Community volunteerism and involvement - Model appropriate behaviours

18. STAKEHOLDERS� ROLES AND RESPONSIBILITIES Health and Safety Committee 12 BPT associates and Contractor representatives - Promotion of safety, wellness and a healthy life style - Monthly meetings to handle health and safety issues, and to conduct safety inspection tours - Spearhead NAOSH / Health and Safety week in May of each year

19. STAKEHOLDERS� ROLES AND RESPONSIBILITIES Employees At all levels - Maintain health & safety as Priority 1 - Shared decision-making in flex work - Input in decisions relative to workplace issues - Participation on various committees - Community volunteerism and involvement