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Citizen’s Academy

Citizen’s Academy. Kathy Viehe Interim General Manager for Utilities. Focus on Mission and Core Values. Mission - Provide safe, reliable, competitively priced utility services in an environmentally responsible manner to enhance the quality of life in our community. Core Business Values.

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Citizen’s Academy

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  1. Citizen’s Academy Kathy Viehe Interim General Manager for Utilities

  2. Focus on Mission and Core Values Mission - Provide safe, reliable, competitively priced utility services in an environmentally responsible manner to enhance the quality of life in our community.

  3. Core Business Values • Safety - We provide services to our customers while ensuring the utmost safety of our employees, the public and the environment. • Efficiency - We provide effective and quality services to both internal and external customers. • Environmental Responsibility - We seek ways to reduce our impact on the environment. • Professionalism - We have standards that help us achieve our mission, including keeping commitments and being honest, courteous and respectful.

  4. Long history of citizen-owned utility in Gainesville, providing • Electric • Water • Wastewater • Natural Gas • Telecommunications

  5. Public Power Benefits • Citizen owned • Fund city services • Approximately $743 million over 100 years • Not for profit • We are local • Local decision making (you can participate) • Personal service (local call center averages 1,000 calls per day) • Reliability (average time a customer is without power is one of the lowest in Florida)

  6. Financial Strength • GRU holds bond ratings of Aa2 from Moody’s, AA from Standard & Poor’s and AA stable from Fitch • Citizen owned means dollars support City’s General Fund • Police • Parks and Recreation

  7. Long-Term Planning • Cost effectiveness • Environmental impacts • Reliability • Diversity of fuel sources • Balancing with local, state and federal regulations

  8. John R. Kelly Generating Station Generation Sources Deerhaven Generating Station

  9. Generation Sources • Reliable generation can meet 100% of need in an emergency • Extremely efficient technology using combined heat and power • Expected to save 46 percent more energy than traditional generation

  10. Generation Sources • Solar • Solar FIT • Rebates for residential • Rebates for water heating • Landfill-Gas-To-Energy • Biomass from waste wood

  11. Reducing Risk – Diverse Fuel Strategy * Assumes GRU retains 50 MW of GREC

  12. Water Quality and Safety • Drinking water continues to meet and better all federal and state standards • Full water quality report online at www.gru.com – EPA requirement • Record of decision has been issued for clean up of Cabot/Koppers site to further protect drinking water supply

  13. Delivering Customer Value • Working hard to deliver on our mission • Constantly looking for ways to bring convenience to your lifestyle • eBill, bill format, phone system upgrades, mobile website • Investing in new technologies to make operations more flexible and efficient

  14. We employ more than 800 of your friends and neighbors

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