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Join the Citizens' Academy and discover GRU's mission to provide safe, reliable, environmentally responsible utility services, guided by core values like safety, efficiency, and professionalism. Learn about the history and benefits of this citizen-owned utility, including electric, water, and natural gas services. Explore initiatives like the John R. Kelly Generating Station and Deerhaven Generating Station, embracing diverse generation sources like solar and biomass. See how GRU prioritizes water quality, safety, and customer value, continuously improving with technological advancements for a better future. Become part of GRU's legacy of excellence in serving the Gainesville community.
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Citizen’s Academy Kathy Viehe Interim General Manager for Utilities
Focus on Mission and Core Values Mission - Provide safe, reliable, competitively priced utility services in an environmentally responsible manner to enhance the quality of life in our community.
Core Business Values • Safety - We provide services to our customers while ensuring the utmost safety of our employees, the public and the environment. • Efficiency - We provide effective and quality services to both internal and external customers. • Environmental Responsibility - We seek ways to reduce our impact on the environment. • Professionalism - We have standards that help us achieve our mission, including keeping commitments and being honest, courteous and respectful.
Long history of citizen-owned utility in Gainesville, providing • Electric • Water • Wastewater • Natural Gas • Telecommunications
Public Power Benefits • Citizen owned • Fund city services • Approximately $743 million over 100 years • Not for profit • We are local • Local decision making (you can participate) • Personal service (local call center averages 1,000 calls per day) • Reliability (average time a customer is without power is one of the lowest in Florida)
Financial Strength • GRU holds bond ratings of Aa2 from Moody’s, AA from Standard & Poor’s and AA stable from Fitch • Citizen owned means dollars support City’s General Fund • Police • Parks and Recreation
Long-Term Planning • Cost effectiveness • Environmental impacts • Reliability • Diversity of fuel sources • Balancing with local, state and federal regulations
John R. Kelly Generating Station Generation Sources Deerhaven Generating Station
Generation Sources • Reliable generation can meet 100% of need in an emergency • Extremely efficient technology using combined heat and power • Expected to save 46 percent more energy than traditional generation
Generation Sources • Solar • Solar FIT • Rebates for residential • Rebates for water heating • Landfill-Gas-To-Energy • Biomass from waste wood
Reducing Risk – Diverse Fuel Strategy * Assumes GRU retains 50 MW of GREC
Water Quality and Safety • Drinking water continues to meet and better all federal and state standards • Full water quality report online at www.gru.com – EPA requirement • Record of decision has been issued for clean up of Cabot/Koppers site to further protect drinking water supply
Delivering Customer Value • Working hard to deliver on our mission • Constantly looking for ways to bring convenience to your lifestyle • eBill, bill format, phone system upgrades, mobile website • Investing in new technologies to make operations more flexible and efficient