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“Revolutionizing the Future of Business Technology”. The QCS Vision. The Largest Enterprise Application Service Provider Leading the Internet Revolution by Delivering Fast and Flexible World-Class Business Critical Software, Completely Managed Over a Secure Network. John Charters

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who is qwest cyber solutions

The Largest EnterpriseApplication Service ProviderLeading the Internet Revolutionby Delivering Fast and FlexibleWorld-Class Business CriticalSoftware, Completely ManagedOver a Secure Network

John Charters

President and CEO

Qwest Cyber.Solutions

Who is Qwest Cyber.Solutions?
qcs by the numbers

135,000+ Users Under Management

30+ Data Centers Located Worldwide

1st ASP with SAS 70 Type II Certification

1st to Announce/Deliver a Written SLA Guarantee

1 of the Top Five ASPs Worldwide by IDC April, 2001

450+ Certified Applications / Professional Services Experts

Owned and Backed by Qwest Communications International, Inc.

3.4 Million Miles of the Most Technologically Advanced World-Wide Network

QCS by the Numbers…
our customers say

Clarence Bastarache, CIO

debis Capital Services, DaimlerChrysler

“As we are rapidly expanding our global business lines and processes, we wanted a new business model that would help us accelerate quickly to keep up with both market and operational demands. We are impressed with QCS’ ability to be flexible in its ASP offerings.

Our Customers Say...
what s driving the asp market
What’s Driving the ASP Market?
  • Integrating Multiple, Disparate Systems and Applications
  • Extend ERP Applications
  • Shortage of Key IT Staff Resources
  • Unpredictable IT Costs
  • Time to Benefit Recognition ofBusiness Systems
  • Accelerating TechnologyObsolescence
  • Continued Large CapitalCommitment for Technology
  • No Performance Guarantee
companies leading the revolution


…from rubber boots and diapers to wireless phones


…taking coffee public and beyond


…railroad to communications giant

Companies Leading the Revolution
cornerstones of a revolutionary asp
Cornerstones of a Revolutionary ASP
  • Access to Best-In-Class Solutions
  • Maximize Return on Investment
  • Seamlessly Integrated Applications
  • Revolutionary Speed and Reliability
  • Service Delivery That is Standardizedand Convenient
  • Predictability of Monthly IT Spend
enabling the extended enterprise

QCS Helps Our Customers…

Host and Manage Existing Systems

Rapid Activation of New Applications

Staff Augmentation for Special Projects

Seamless Migration of Application Upgrades

Enabling the Extended Enterprise
what we do up and running in days not months

Work Force Automation - WFA

  • Human Resources Systems
  • Time and Expense Reporting
  • Scheduling
  • Job Assignment and Intranets

Wired / Wireless Network

User Portals

QCS Enterprise FreedomTM Product Suite










Supply Chain Management - SCM

Enterprise Resource Planning - ERP

Integration Fabric

SCM software, ERP’s first cousin takescare of the firm’s external links

Direct (dominated by i2) is the management

of all direct supplies used in the production/

operational processes.

Indirect (Ariba) is the management of all

other supplies used by the firm.

  • Human Resources
  • Accounting
  • Billing
  • Manufacturing
  • Inventory Management



Integration Fabric or

Enterprise Application Integration

Customer Relationship Management - CRM



  • Sales Force Automation – SFA
  • Call Center Management – CCM
  • Marketing Automation

EAI software offers a packaged meansof integrating applications at thebusiness process level.

What We DoUp and Running in Days Not Months…
a revolutionary customer

“A key challenge for JDS Uniphase is keeping up with customer demand for our products. We are committed to creating a world-class infra-structure that will allow us to be responsive to our customers’ needs. We anticipate that the total applications solution from QCS will assist us to quickly integrate our expanding operations, as we continue to focus on moving forward and delivering high-quality fiber optic products for our customers’ systems.”

Joe Riera

VP and CIO

JDS Uniphase Corporation

JDS Uniphase is the market leader in the design, development, manufacture, and distribution of advanced fiber-optics products for the telecommunications and cable television industries.

The challenge for JDS was rapid growth track through a merger and internal expansion.

JDS looked to QCS to provide ASP activation of a global Oracle implementation, to refocus resources on day-to-day customer demand.

The goal was rapid activation of hosting and management for financials, manufacturing, order management, HR self-service, business intelligence and SFA.

JDS Uniphase Corporation

A Revolutionary Customer
dramatic returns

Grew Their Business 50% Since the Day QCS Came On, With 30% Less Staff

Visioneer, Inc.

Visioneer is a manufacturer of scanners and imaging equipment.

This customer was looking to expand into new markets and needed software and systems to support new processes, without a huge up-front investment.

QCS first integrated existing systems then developed a new solution to support the entire supply chain.

Visioneer now can invest its financial resources to expand the business, knowing it has the technology to back it up.

Murray Dennis

President and CEO

Visioneer, Inc.

Dramatic Returns
a total business solution

Redback Networks, Inc.

Redback Networks is a value-added reseller of business and consumer software solutions.

The challenge for Redback was that growth through acquisitions produced a network of applications and systems that did not integrate.

QCS provided full ASP services to support key business processes and track the necessary information.

As a result, Redback saves time working with one system and set of applications rather than a disparate network.

“At Redback, our aggressive schedule for turning out product requires us to have a system that keeps pace with our customer demand. So we chose QCS to provide our IT application infrastructure because of their ability to respond quickly and enable us to refocus on the business of satisfying our customers. With today’s market becoming increasingly competitive, we appreciate the value brought by QCS’ ASP services that will allow us to further accelerate our business.

Vivek Ragavan

CEO and President

Redback Networks, Inc

A Total Business Solution
qcs offers a path to revolutionary value


Rapid Systems Deployment for Improved Competitiveness


Industry Leading SLAs to Ensure Operational Excellence

Enabling the Extended EnterpriseMaximizing IT System Investments and Reducing Costs



Pricing Model for Technological Obsolescence Protection


Outsourced IT Resources and Application Experts


Seamless and Tested Solutions for Increased Efficiencies

Proven Expertise, Capital Investments andCommitment to Industry


QCS Offers a Path to Revolutionary Value
why should you do business with qcs

Rapid Activation of Hosting and

Management for Order Management

Financials, Manufacturing, HR Self-Service, Business Intelligenceand SFA

Integrated Their Network Applications

And Systems, To Increase Their

Productivity and Allow Time to Focus

On Business Critical Projects.

Grew Their Business 50% Since theDay QCS Came On, With 30% LessStaff

Why Should You Do Business With QCS?
we would like you to rely on us
We Would Like You To Rely on Us

How Can We Help Your Company Start a Revolution?

What Are You Waiting For?