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Innovations and Best Practices on GSA Governmentwide Acquisition Contracts Breakout Session # 2109 Jim Ghiloni Director, Office of GWAC Programs April 16, 2008 10:50 – 11:50 AM
Agenda • Challenges • Solutions • Contract Design • Customer Support • Industry Partners • Customer Tools • Reference
Challenges in GWAC Contracting • Subject Matter Complexity • Constantly Changing Environment • Increasing Need for Information • Socio-Economic Requirements • Cost Effectiveness • Oversight
Contract Design Phase • Building in flexibility and comprehensiveness • Choices for customers • On-Ramps/Off-Ramps • Modeled scope description • Information Sharing • Web site providing acquisition status • Webinars, video conferences, etc.
Customer Support Activities • Perform risk mitigation and contractor oversight • Quality assurance plan • Order scope reviews conducted • Competition under Fair Opportunity monitored • Small Business (SB) Subcontracting Goals monitored • Annual Contractor performance evaluations performed
Customer Support Activities • Client Support • Issue Delegations of Procurement Authority (DPA) • Provide training on the proper use of GWACs • Provide expert guidance in Basic Contract terms and conditions and assistance though Order lifecycle • Provide website tools: Ordering Guides, Basic Contract, Sample Guidance • Train client on customized reports
Customer Support Activities Scope Review Process • Pre-Award upon request • Multi-tiered review process • Opportunity to share best practices • Swift turnaround • Post-Award in order to ensure proper use
Industry Partnership • Kickoff • Quarterly Program Management Reviews • Consistent Messaging • Customer Interaction • Community Building
Customer Tools • On the web: • Ordering Guide • Conformed Contract • Pricing • RFP to All • GSA E-Buy • Web-based training • Reports in GWAC Management Module • On site: • Classroom Training
Client Reports • Spend Data • Analysis of Labor Category usage across the entire contract will be published on an annual basis to help customers evaluate pricing on future orders. • Reports will be available for customers’ specific orders that will allow them to compare their rates to the overall averages. • Management Reports • Obtain reports that provide a snapshot summary of order activity • Custom and Ad-Hoc Reports via Business Objects
Enterprise GWACS Alliant ANSWER Millennia Millennia Lite Active GSA GWACs Socio-Economic GWACs • 8(a) STARS • Alliant SB • VETS