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www.esteem.co.uk

minimising IT costs, maximising operational efficiency. IO and NIMM: Now is the time Glyn Knaresborough Director of Strategic Consulting. www.esteem.co.uk. NHS IT Budgets. Technology Change. Regulatory Compliance. Cost Reduction. Keep Organisation Up & Running. 70% Maintenance.

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www.esteem.co.uk

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  1. minimising IT costs, maximising operational efficiency IO and NIMM: Now is the time Glyn Knaresborough Director of Strategic Consulting www.esteem.co.uk

  2. NHS IT Budgets TechnologyChange Regulatory Compliance CostReduction Keep OrganisationUp & Running 70% Maintenance Security 30% New Organisational Change Patient / Clinician Connection End User Productivity Business Results& New Value

  3. a different approach is needed An approach that… • Looks holistically across the infrastructure • Addresses underlying structure and complexity • Creates an integrated, uniform environment • Adopts IT solutions that support proven Best Practices • Prioritises and sequences IT projects in a structured, systematic manner Infrastructure Optimisation : IT as a Strategic Asset

  4. IT Infrastructure as a strategic asset • Separate logical operation from physical hardware • More flexible to and streamline change • Strengthen business continuity • Scale rapidly to meet business demand Unified & Virtualised • Captures process, structure and expertise in models • Sets rules and tolerances for system health • Triggers self-correction when outside tolerance • Provides visibility between people and systems Process Led,Model Driven • Provides link between internal & external services • Extend capability with ‘web2.0’ services • Integrate emerging services with less development • Strengthen connections with customers, partners Service Enabled • Connects natural workflow with applications • Weave real workflow into application design • Enable rich user experiences • Integrate familiar interface with powerful apps BusinessFocused

  5. NIMM Optimisation Strategy

  6. Benefits of driving NIMM Control Cost Improve Service Levels Drive Agility Simplify, automate and centralise IT operations to optimise resource utilisation Integrate management and security tools to maximise system uptime Adapt the IT infrastructure rapidly according to organisational needs Service Levels Cost Agility Standardised Innovative Optimised Basic / Controlled

  7. What could this means in £’s annually Basic / Controlled Standardised Optimised Innovative Green IT Will Be 2008's Top Strategic Technology: Gartner 76 £660 -5% 0% 172 £290 -30% -20% 442 £115 -80% -40% Oct 2007 Avg PC’s per IT FTE1 IT Labour (per PC)1 Reduce remote support costs2 Reduce IT systems downtime3 Reduce your carbon footprint 1 Data Based on IDC research, all cost savings are industry averages for a 1 year period 2 Data based on 7-Elerven case study, Microsoft corporation 2006 3 Data based on SOK group case study, Microsoft Corporation 2006

  8. UK organisations today Basic / Controlled Standardised Optimised Innovative 53% 39% Managed and consolidated IT Infrastructure with maximum automation Fully automated management, dynamic resource usage , business linked SLAs Managed IT Infrastructure with limited automation Uncoordinated, manual infrastructure 4% 4%

  9. minimising IT costs, maximising operational efficiency IO and NIMM in Practice www.esteem.co.uk

  10. Simple assessment Basic / Controlled Standardised Innovative Optimised Security, Networking, & Monitoring Identity & Access Mgmt Desktop Lifecycle Data Protection Secure, Managed Messaging

  11. Organisational priorities Basic / Controlled Standardised Innovative Optimised • Centralised firewall • Internal DNS and DHCP Security, Networking, & Monitoring Identity & Access Mgmt • Automated patch management • Standard desktop images • Virtual desktop delivery from centrally managed environment Desktop Lifecycle Data Protection Secure, Managed Messaging

  12. Business justification Basic / Controlled Standardised Innovative Optimised £30 - £50 per user Security, Networking, & Monitoring Identity & Access Mgmt £51- £70 per user £99 - £120 per user Desktop Lifecycle Data Protection Secure, Managed Messaging

  13. NIMM: Key Business Technology Map Automated , Well Managed, Secure Infrastructure Centralised Application Delivery Automated hardware, applications, security and user management solutions The core application delivery solutions that support both local and distributed locations Virtualised Server and Desktop infrastructure Collaboration & Information Management Servers and desktops providing workload operations in data centers, departments and remote offices Technologies across the infrastructure to provide information collaboration, KPI management, virtual teams and improved communication

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