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This document outlines the process for QA to notify the supplier about goods not meeting specifications and subsequent steps for resolution. Includes forms OCAP10AB and OCAP52. Involves Purchasing, Production, and Administration departments.
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Prodotti non conformifornitori - Addebiti I.O. - 002 Rev. 01 28/ 06 / 2010 QA notifies goods not in specification to supplier using form OCAP10AB and sent a copy also to: Purchasing, Production, Administration. A copy of form properly filed must be put with material Purchasing department files form OCAP52 and send it to Administration Administration sends form OCAP52 to supplier Supplier contacts purchasing department and together define if deduct debit note on next invoice or get credit note Purchasing department sent written confirmation about decision agreed with supplier to Administration When OCAP52 is closed by Administration, a proper notice is sent to QD which manages rejected materials