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Uporaba informacijskega sistema ISARR Modul za vnos podatkov MVP Jernej Ladinik, Boris Kodelja

Introduction to ISARR Ljubljana , 2011. Uporaba informacijskega sistema ISARR Modul za vnos podatkov MVP Jernej Ladinik, Boris Kodelja Ljubljana, 30.11.2010. Content of the presentation. General information about the ISARR Purpose and objectives of the ISARR

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Uporaba informacijskega sistema ISARR Modul za vnos podatkov MVP Jernej Ladinik, Boris Kodelja

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  1. Introduction to ISARR Ljubljana, 2011 Uporaba informacijskega sistema ISARR Modul za vnos podatkov MVP Jernej Ladinik, Boris Kodelja Ljubljana, 30.11.2010

  2. Contentofthepresentation • General informationaboutthe ISARR • Purposeandobjectivesofthe ISARR • ISARR andsupportprocesses • SingleEntryPoint as a gateway • ISARR in figures • Arhitectureofthe ISARR • Usersupport center

  3. General informationaboutthe ISARR • ISARR is a modern designedinternationalinformationsystemthatprovides one-stop implementationofkeyprocessesthat are necessaryformonitoringtheimplementationofvariousdevelopmentprograms, operationsandprojectimplementationandreporting on resultsandtheiranalysis. • IS ISARR hasdevelopedRepublicofSlovenia, its operator is theGovernmentoftheRepublicofSloveniaforLocalSelf-GovernmentandRegionalPolicy (GORP), acting as theManagingAuthority (MA) fortheEuropeancohesionpolicyandEuropeanterritorialcooperation. • Basisfortheestablishmentofthesystem: Slovenia's DevelopmentStrategy (SDS), NationalDevelopmentProgrammeoftheRepublicofSlovenia (DRP), Law on balancedregionaldevelopmentand EU Regulations 1260/99, 438/01, 1083/06 and 1828/06.

  4. Purposeandobjectivesofthe ISARR • Providingsupport to allprocessesofpreparationandimplementationofdevelopmentprogramsand to facilitatetheirmonitoring in one place. • Combining or integratingdifferentinformationsystemsaiming at statedevelopmentpolicies. • Systematizingcollecteddataundertheprinciplesofcollectionandcompilationofstatisticaldata, takingintoaccountthedifferentneedsofanalystsandreporters. • Supportingthelowestlevelofdatacollection (supportingdataentryclose to sourcecreation). • Providingsupport to theprocessofstoringandarchivingdocuments. • Supporting as much as possibleprocesses to beneficiariesandotherparticipants, thusreducingtheir administrative burden (e-store, e-certification, e-signatures, etc.).

  5. ISARR supportsprocesses: • Planning at thelevelofdevelopmentprograms, operationsandprojects; • Implementation at thelevelofoperationsandprojects; • Payment at thelevelofoperations, projectsandschemesofStateaid; • Drawing at thelevelofoperations; • Supportprocesses: • Systemicallycontrolleduseraccessthrough a single site (singleentrypoint); • Systemanduseradministration; • Analysisandpresentationofdata; • Connectivitywithother IS (1x dataacquisition used anywhere).

  6. Fundingprocesssupport (1) Registrationofpaidreceipts Beneficiary Issueof receipt Businessevent Cashflow Paymentof receipt Recipient

  7. Fundingprocesssupport (2) AfRprocess IB Registrationofpaidreceipts AfRissue AfRpayment Beneficiary Businessevent Budgetofthe RS Cashflow

  8. Fundingprocesssupport (3) CfRexecution RfPissue CfRissue EC CfRProcess PA IB RfPexecution AfRProcess AfRpayment EC Account Suspenseaccountofthe PA Businessevent BudgetoftheRS Cashflow

  9. Arhitectureofthe ISARR – Systemadministration

  10. Planning Implementation Payment Disbursement SingleEntryPoint - (SEP) • MJR – Module forpublic • tenders(more) • Fundingprocess • support(more) • Fundingprocess • support(more) • Fundingprocess • support(more) • Planningprocess • support(more) Analysisandreporting • MAP – Module fordataanalysis(more) • MSP – Module for status reporting(more) Useradministrationandsupport • MRS – Module for reference system(more) • MAS – Useradministration module (more)(picture) • MPP – Module fordata transfer (more)

  11. ISARR is a comprehensiveinternationalinformationsystemAccordingto theseries of criteria ISARR is one ofthe most comprehensive national and international systems of RS • Completesupporttheprocessesofplanning, implementationandmonitoringofdevelopmentprograms • Supports7developmentprograms • 10+dynamicallyconfigurable "mega" processes • Over3,000registeredusers • 150-200simultaneoususersofthesystem • Supportforcross-borderprojects (Austria, Croatia, Hungary) • Connected to 8fiscal IS (MFERAC, IS-PA, AJPES, e-CRP, APZ.net, ISCSD, SAOP, IS-PA2007) • Supportfortwofinancialperspectives • 5 billion€ undertheCohesionPolicy • Over100,000+programs, operationsandprojects • 4,000+operationsofthecurrentfinancialperspective • 400,000+registereddocuments

  12. ISARR is a comprehensiveinternationalinformationsystemAccordingto theseries of criteria ISARR is one ofthe most comprehensive national and international systems of RS In the last threeyears (2008-2011): • Over 250 lots of functional upgrades • Resolved over 5,000 applications submitted by users • Over 17,000 interactions (phone calls, e-mail ...) to users within the user support center • Over 150 different courses for different target groups • Over 3,200users • Constant support of 16 qualified persons

  13. Arhitectureofthe ISARR

  14. Usersupport center (1) UserSupport Center servesuser in solvingproblems GORP Sectorformonitoringandevaluation Project office Coordinatorifusers at IBs • USC • Web portal • Telephoneexchange in SlovenianandEnglish Users at IBs

  15. Usersupport center (2) The CPU enables the following to users of the ISARR system: • Reportingdefects. • Asking questions related to the system. • Help in use of the system. • Knowledgedatabase: • Frequentlyaskedquestions (FAQ). • Instructions for use of applications (HOW TO). • User documentation and detailed instructions. • Access to literature related to training. • Access to urgent information in real time via a telephone exchange. • Information on eliminateddefects.

  16. UsertrainingUsers benefit from a lot of training to acquire the necessary knowledge to work with the ISARR. Twotypesoftraining: • Presentation / On-site support (intended for a wider audience). • Education on dedicated workstations (up to 12 people). • Dedicated education perform the following modules / processes: • Implementationprocess (MVP) in SlovenianandEnglish • Module forpublictenders (MJR) • Planningprocess (MNR) • PaymentandDisbursementprocess (MČS) in SlovenianandEnglish • Module fordataanalyses (MAP) • UserAdministration module (MAS) Features: • Content is always tailored to users • Difficulty / detail on the role of users • Duration: • On-site support: 1-3 hours • Education on workstations: 8 lessons

  17. Thankyouforyourattention!

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