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Sustainability of the National Projects Programme. Terry Dailey Programme Manager, National Projects Supplier Management Programme. Agenda. Priority Services Sustainability Support & Capacity What Next -the TD view of the world (not the ODPM’s!) The Gershon impact. Priority Services:

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sustainability of the national projects programme

Sustainability of the National Projects Programme

Terry Dailey

Programme Manager,

National Projects Supplier Management Programme

agenda
Agenda
  • Priority Services
  • Sustainability
  • Support & Capacity
  • What Next -the TD view of the world (not the ODPM’s!)
    • The Gershon impact
local e government priority outcomes for 2005
Priority Services:

Schools

Community information

Democratic renewal

Local environment

e-Procurement

Payments

Libraries, sports & leisure

Transport

Benefits

Support for vulnerable people

Transformation:

Supporting new ways of working

Accessibility of services

High take up of web-based transactional services

Making it easy for citizens to do business with the council

Local E-Government Priority Outcomes for 2005
national projects priority services
National projects - Priority Services
  • Schools admissions
  • Planning & Regulatory Services Online (PARSOL)
  • Valuebill (Council Tax)
  • Framework for Multi-Agency Environments (FAME)
  • Working With Business
  • Reducing Youth Offending (RYOGENS)
  • e-Trading Standards
  • e-Fire
  • e-Payments
  • e-Democracy
  • e-Citizen (Take Up & Marketing)
  • Benefits
  • Local Environment
valuebill s contribution to the e government programme
Valuebill’s Contribution to the e-Government Programme
  • Significant contribution to the Payments Priority Outcome
  • Key enabler for component parts of CRM, Workflow, Knowledge Management & LAWS
    • Datacleansing through utilisation of NLPG data across council services
    • Take up of GIS across Council Services
sustainability
Sustainability
  • 3 Stages of Development
    • Stage 1 - Initial Development – just coming to a close
    • Stage 2 – Productisation
      • Polishing and packaging it for consumption by LAs
    • Stage 3 – Dissemination / Marketing / Roll out
      • Link Roll out to Priority Services targets
      • Dissemination & Roll Out within a National Strategy
      • Suppliers engagement within a National Suppliers Forum
    • Stage 4 – Long Term Sustainability
      • Principle agreed
      • Framework and format still under discussion
support capacity building programme
Support & Capacity Building Programme
  • Objectives
    • Enhance two existing roles
      • Service Heads – incorporate e-Government concepts and techniques
      • Heads of ICT – more strategic business focus, more customer focus
    • Establish two new roles at Corporate level
      • Heads of (Corporate) Customer Services – own the customer experience
      • Programme, Project & Business Change Management – adopt systematic approaches to managing both the tasks and the people aspects of business change
support capacity building programme1
Support & Capacity Building Programme
  • Key Deliverables:
    • Core Competency Frameworks for all four roles
    • Roadmaps of suppliers of training, mentoring & development services
    • Engagement with (and endorsement by) existing professional bodies
    • Standardised approaches to Business Cases
    • PPM / CM Framework (based upon OGC & National Project Outputs)
    • Regional Support Networks for the new roles
    • Embedding the new roles into LAs
contact details
Contact details:
  • Email: Terry.dailey@towerhamlets.gov.uk
  • Tel: 0207 364 4401
  • Web: www.localegov.gov.uk