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Leading Teams to Excellence

Leading Teams to Excellence

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Leading Teams to Excellence

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  1. Leading Teams to Excellence Nancy C. Hoffman, Ph.D., LCPC Executive Director Professional Development and Training Division Md. Dept. of Public Safety and Correctional Services (410) 585-3751 nhoffman@dpscs.state.md.us

  2. Workshop Objectives: At the conclusion of this workshop, participants will be able to: • Rate the current functioning of their teams • State the 6 dimensions of team leadership • Assess their own team leadership competencies • Administer a tool to receive feedback from their team members on their leadership skills

  3. Organizational Environment Team Leadership Team Problem Solving Team Relationships Team Member Five Dynamics of Teamwork and Collaboration(Larson & LaFasto, 1989, 2001)

  4. Leader Self-Assessment

  5. Six Dimensions of Team Leadership

  6. Dimension 1: Focus on the Goal • Define the goal in a clear and elevating way • Don’t play politics • Help team members see their relevance to the goal • Keep the goal alive

  7. Dimension 2: Ensure a Collaborative Climate • Make communication safe • Demand a collaborative approach • Reward collaborative behavior • Guide the team’s problem-solving efforts • Manage your ego and personal control needs

  8. Dimension 3: Build Confidence • Get results • Make team members smart about key issues and facts • Exhibit trust by assigning responsibility • Be fair and impartial • Accentuate the positive • Say “Thank You”

  9. Dimension 4: Demonstrate Sufficient Technical Know-How • Know your stuff • Get help – use technical resources you don’t possess but others do

  10. Dimension 5: Set Priorities • What must happen/what must not • When priorities change

  11. Dimension 6:Manage Performance • Require results: make performance expectations clear • Review results: give constructive feedback and resolve performance issues • Reward results: recognize superior performance

  12. Suggested Readings • Larson, C. & LaFasto, F. (1989) TeamWork: What Must Go Right/What Can Go Wrong, Sage Publications. • LaFasto, F. & Larson, C. (2001) When Teams Work Best, Sage Publications. • Luntz, F. (2007) Words That Work: It’s Not What You Say, It’s What People Hear, Hyperion. • Scott, S. (2004) Fierce Conversations, The Berkley Publishing Company.