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Microsoft Dynamics CRM Consultant Sharing experience . Agenda. CRM from Personal perspective CRM for MBIE. Part 1: CRM from Personal perspective. My First Microsoft Dynamics CRM Book. Sams Teach Yourself Microsoft Dynamics CRM 2011 in 24 Hours By Anne Stanton. CRM Dynamics UNLEASHED.

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agenda
Agenda
  • CRM from Personal perspective
  • CRM for MBIE
my first microsoft dynamics crm book
My First Microsoft Dynamics CRM Book

Sams Teach Yourself Microsoft Dynamics CRM 2011 in 24 Hours

By Anne Stanton

crm dynamics unleashed
CRM Dynamics UNLEASHED

Microsoft Dynamics CRM 2011 Unleashed

By Marc J. Wolenik, Damian Sinay, Rajya Vardhan Bhaiya

developing java script
Developing Java Script

http://jsbeautifier.org/

some other tools that i m using
Some other tools that I'm using
  • Visual Studio
  • SiteMap Editor
  • Ribbon Editor
ace training
Ace training

http://www.ace.co.nz/

summary
Summary

For Dynamics CRM clients:

  • Use as much out of the box functionality as possible
    • systems changing
    • business changing
    • cost of change is too expensive
  • Noone knows your CRM system is better than you
    • all invited developers need a time to understand your business processes

For Dynamics CRM vendors:

  • Be more flexibles with your clients

For people who learn about CRM

  • Great niche in IT career
  • Microsoft Dynamics CRM courses
  • Let’s share the experience
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