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Job Profiling Issues: From A to Z February 2, 2007 Carol D. Ogletree, Ph.D. Industrial/Organizational Psychologist ACT, PowerPoint Presentation
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Job Profiling Issues: From A to Z February 2, 2007 Carol D. Ogletree, Ph.D. Industrial/Organizational Psychologist ACT, Inc. Profiling Tools: Developing Task Statements. Task Statement Starters Initial Task List Development Guide Initial Task List Evaluation Form

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slide1
Job Profiling Issues: From A to Z

February 2, 2007

Carol D. Ogletree, Ph.D.

Industrial/Organizational Psychologist

ACT, Inc.

profiling tools developing task statements
Profiling Tools: Developing Task Statements
  • Task Statement Starters
  • Initial Task List Development Guide
  • Initial Task List Evaluation Form
  • Job Profiling Task Components job aid
    • http://www.act.org/workkeys/profiles/resource/
      • View recorded webcast—Recording key not required
      • Webcast slides(PDF; 6 pages)
task statement structure
Task Statement Structure
  • Task structure = What + How

Example:

What – Answers the telephone

Connector – by

How – greeting the caller, determining the nature of the call, providing information to caller, taking a message (name, number, and a short message), or transferring the call.

not in what
Not in What…
  • Knowledge - specific types of information people need in order to perform a job.
  • Skill - theproficiency needed to perform a task.
  • Ability - relatively enduring attributes of an individual's capability for performing a particular range of different tasks; abilities exhibit some degree of stability over time.
  • Other Characteristics - occupational values, interests, work styles, personality, and physical characteristics
put the knowledge in the how
Put the knowledge in the how
  • For example:

Incorrect - Understands the HIPAA regulations.

Correct - Provides patient information to other service providers by having the patient sign a release of information form in compliance with HIPAA regulations.

Incorrect - Knowledge of blueprint symbols.

Correct - Installs gear assembly by reading the blueprint to determine correct placement, …

put the skill in the how
Put the skill in the how

example:

Incorrect – Operates a forklift.

Correct – Moves raw material from loading dock to warehouse by identifying the location of the material to be moved and the destination in the warehouse on the Production Materials Schedule, and moving with the forklift.

Correct – Moves raw material from warehouse to production staging area by identifying the location of the material to be moved in the warehouse and the destination staging area on the Production Schedule, and moving with a forklift.

put the ability in the how
Put the ability in the how

example:

Incorrect - Lifts objects weighing up to 50 pounds.

Correct – Loads raw material into hopper by checking the level gauge to determine if low, opening shoot, checking Production Schedule to determine how much additional material is needed, and pouring 50 pound bags of raw material …

other characteristics in how
Other characteristics in how

example:

Incorrect – Possesses valid driver’s license for transportation among multiple job sites each day

Correct - Drives company vehicle to job site by identifying the address on the work order, locating the address on the map, …

practice
Practice

Understands and demonstrates general knowledge of construction materials and principals.

  • Is this a:
    • Task
    • KSAO
    • Neither
    • I'm not sure
practice1
Practice

Uses physical abilities including standing/walking throughout the day, lifting 50 pounds individually, and greater weights using help, carrying, lifting, bending, stooping, and reaching as part of daily job requirements.

  • Is this a:
    • Task
    • KSAO
    • Neither
    • I'm not sure
practice2
Practice

Works in teams to accomplish production goals.

practice3
Practice

Inspecst bull gear and pinion gear to check for wear and alignment and removes gear when replacement is needed.

During start up operation, examines base fabric as it emerges from weave machine to ensure conformance to specifications.

practice4
Practice
  • Inspects parts visually, or with fixed gauges to verify conformance to specifications or to detect defects and adjust speed, pulley tension or temperature to correct errors.
  • Checks, removes, and replaces broken or dirty forms, worn hardware, and missing forms or sliders.
practice5
Practice

Defrosts coils and spray bars by following the Defrosting Checklist procedures.

practice what skills do you see
Practice – what skills do you see?

Reads computer screens and/or small type and abbreviated instructions on printed production orders (blues) to determine quantity, requirements, setup instructions, and packing requirements, number per carton, and product type.

practice6
Practice

Maintains process sensors, meters, and controllers.

practice please go away
Practice – please go away…

Analyzes and organizes office operations and procedures, such as flow of correspondence, filing, requisition of supplies, and other clerical services.

we are here to help
We are here to help!
  • Job Profiling Trainers
    • (319) 337-1724
    • e-mail
  • Technical Support
    • (319) 337-1161