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Eurobonds: ISIN: XS1153772725/ XS1154028200 (ALLIBK 11 ¾ 24) ISIN: US87971SAA87/ USY8584LAA18 (TEBNKZ 14 06/22) Credit Ratings: “B/B/ kzBB ” Stable by Standard&Poor's “B3/Caa1” Stable by Moody’s. 1Q`2017 Results. DISCLAIMER.
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Eurobonds: • ISIN: XS1153772725/ XS1154028200 (ALLIBK 11 ¾ 24) • ISIN: US87971SAA87/ USY8584LAA18 (TEBNKZ 14 06/22) • Credit Ratings: • “B/B/kzBB” Stable by Standard&Poor's • “B3/Caa1” Stable by Moody’s 1Q`2017 Results
DISCLAIMER THIS PRESENTATION HAS BEEN PREPARED BY FORTEBANK JSC (THE "BANK“) SOLELY FOR INFORMATIONAL PURPOSES. WHILE THE BANK HAS USED ALL REASONABLE EFFORTS TO ENSURE THAT THE INFORMATION CONTAINED HEREIN IS CORRECT, ACCURATE AND COMPLETE AT THE DATE OF PUBLICATION, NO REPRESENTATION OR WARRANTY IS MADE (EXPRESS OR IMPLIED) AS TO THE RELIABILITY, ACCURACY OR COMPLETENESS OF SUCH INFORMATION AND NO RELIANCE SHOULD BE PLACED ON SUCH INFORMATION. THIS PRESENTATION MAY INCLUDE FORWARD-LOOKING STATEMENTS. YOU ARE CAUTIONED NOT TO PLACE ANY RELIANCE ON FORWARD-LOOKING STATEMENTS. ALL STATEMENTS OTHER THAN STATEMENTS OF HISTORICAL FACT INCLUDED IN THIS PRESENTATION, INCLUDING, WITHOUT LIMITATION, THOSE REGARDING THE BANK'S FINANCIAL POSITION, PROSPECTS, BUSINESS STRATEGY, MANAGEMENT PLANS AND OBJECTIVES FOR FUTURE OPERATIONS ARE FORWARD-LOOKING STATEMENTS. THESE FORWARD-LOOKING STATEMENTS INVOLVE KNOWN AND UNKNOWN RISKS, UNCERTAINTIES AND OTHER FACTORS, WHICH MAY CAUSE ACTUAL RESULTS, PERFORMANCE, OR ACHIEVEMENTS OF THE BANK OR ITS INDUSTRY’S RESULTS TO BE MATERIALLY DIFFERENT FROM THOSE EXPRESSED OR IMPLIED BY THESE FORWARD-LOOKING STATEMENTS. THESE FORWARD-LOOKING STATEMENTS ARE BASED ON NUMEROUS ASSUMPTIONS REGARDING THE BANK'S PRESENT AND FUTURE BUSINESS STRATEGIES AND THE ENVIRONMENT IN WHICH THE BANK EXPECTS TO OPERATE IN THE FUTURE. IN ADDITION, CERTAIN FINANCIAL INFORMATION IN THIS PRESENTATION MAY BE UNAUDITED OR PRELIMINARY IN NATURE AND THUS SUBJECT TO POTENTIAL FURTHER ADJUSTMENT. THE PRESENTATION DOES NOT CONSTITUTE OR FORM PART OF, AND SHOULD NOT BE CONSTRUED AS, AN OFFER TO SELL OR ISSUE, OR THE SOLICITATION OF AN OFFER TO PURCHASE, SUBSCRIBE TO OR ACQUIRE ANY OF THE BANK’S SECURITIES, OR AN INDUCEMENT TO ENTER INTO INVESTMENT ACTIVITY IN ANY JURISDICTION IN WHICH SUCH OFFER, SOLICITATION, INDUCEMENT OR SALE WOULD BE UNLAWFUL PRIOR TO REGISTRATION, EXEMPTION FROM REGISTRATION OR QUALIFICATION UNDER THE SECURITIES LAWS OF SUCH JURISDICTION. NO PART OF THIS PRESENTATION, NOR THE FACT OF ITS DISTRIBUTION, SHOULD FORM THE BASIS OF, OR BE RELIED ON IN CONNECTION WITH, ANY CONTRACT OR COMMITMENT OR INVESTMENT DECISION WHATSOEVER. THIS PRESENTATION IS NOT FOR PUBLICATION, RELEASE OR DISTRIBUTION IN ANY JURISDICTION WHERE TO DO SO WOULD CONSTITUTE A VIOLATION OF THE RELEVANT LAWS OF SUCH JURISDICTION NOR SHOULD IT BE TAKEN OR TRANSMITTED INTO SUCH JURISDICTION. 1Q`2017 Results
OVERVIEW AND STRATEGY FINANCIAL PERFORMANCE RISK MANAGEMENT FORTEBANK HERITAGE
EXECUTIVE SUMMARY FOR 2016 THE FIRST FULL YEAR OF FORTEBANK'S WORK AFTER IT-SYSTEMS MERGER: • Net Profit (IFRS) in 2016: KZT 11,7 bn(USD 34,1 mln), + 57% in comparison to 2015, + 11% in comparison to the budget HEADQUARTERS’ MOVEMENT TO ASTANA: • Around 575 employees moved to Astana in 2016 INNOVATIVE DEVELOPMENT OF RETAIL BANKING: • Loans issuance + 47%. Deposit portfolio + 34% • Cards turnover + 96%. Remainders on the card accounts + 136% • Introduction of New generation Mobile and Internet Banking (58 thousands clients in 7 months) • Implementation of operational CRM FOCUS ON OPERATIONAL SERVICE OF LEGAL ENTITIES: • Commissions income + 32,9% • Development of POS infrastructure. Growth of turnover on POS terminals + 242% 1Q`2017 Results
EXECUTIVE SUMMARY (cont.) RECOVERY OF HERITAGE CONTINUES: • Recovery of KZT 55,1bn (USD 161,2mln) RENOVATION OF THE BRANCH NETWORK: • Completion of buildings’ construction in Astana and Shymkent, renovation of 4 branches and 7 outlets • 10 outlets are in the process of renovation INCOME FROM TREASURY AND INTERNATIONAL RELATIONS: • Interest income from securities + 121%. Income from the trade by EurobondsKZT 8,7 bn (USD 26,2mln) • Ratings upgrade from Moody’s to «В3» • EBRD loans for the amount of USD 60 mln IT AND AUTOMATION: • Significant automation of internal systems and management reporting • Integration of document management systems with Kaspi and Eurasian banks • Implementation of AXAPTA (April – December 2016) 1Q`2017 Results
COMPETITIVE LANDSCAPE AS OF April 01, 2017 No. 6 by Total Assets Banking sector: KZT 25.04 bn. No. 3 by Total Equity Banking sector: KZT 2.95 bn. No. 10 by Total Loans Banking sector: KZT 15.04 bn. No. 7 by Total Deposits Banking sector: KZT 16,93 bn. Note: In accordance with KAS Source: NBK 8 1Q`2017 Results
COMPETITIVE LANDSCAPE AS OF APRIL 01, 2017 • ForteBank is 1 of only two banks in the country recognized by European Bank for Reconstruction and Development • In November 2016, the Bank signed two Loan Facilities for total amount of USD60m (in KZT equivalent) under SME and “Woman in Business” lending programs in Kazakhstan • Commerzbank, Deutsche, RZB, Bank of New York and JP Morgan are long term partners in Corresponding Banking and Trade Finance businesses of the Bank • The Bank has a wide network of bank partners in Turkey, Nordic countries, Europe, CIS, Asia and the US 1Q`2017 Results
AMONG TOP 3 BANKS BY REGULATORY RATIOS AS OF APRIL 01, 2017 1Q`2017 Results
FORTEBANK SPLITS ITS BUSINESS INTO THREE KEY BUSINESS LINES, PLUS A COMPLETELY SEPARATE TEAM WORKING ON RECOVERY OF HISTORICAL PROBLEM LOAN PORTFOLIO Retail products • Retail: • Simple products and fast service • Network focused in large population centers • High level of automation and standardization • Automated risk management (scoring) • Premier: • Personal consultant • Individual/flexible conditions • Private banking partnerships • Internet and mobile banking • Customer loans (secured/unsecured) • ForteCards • Payroll projects • Deposits (term/sight) • Money transfers • ATM’s and POS-terminals Business products • Loans for investment/turnover financing • Overdrafts • Deposits • Documentary operations • Government programs/Export financing • Promissory notes/Factoring • Treasury/FX products • Standardized simple products • Government programs • High level of service • Focus on less capital intensive and non-cyclical industries • Focus on cash management banking, w/c financing, documentary business • Target customers with payroll projects for retail cross-selling • Recovery of problem loans of the bank • Heritage portfolio fixed as of 01 October 2014 year, with constant monitoring of court cases and recovery processes 1Q`2017 Results
FORTEBANK (RETAIL BANKING): STRONG BUSINESS FRANCHISE… Market share: Retail loans granted and market position Market share: Retail deposits # 9 # 8 # 8 # 7 # 9 # 3 # 6 # 8 # 4 # 9 4,4% 4,4% 4,7% 7,0% 6,3% 5,8% 2,9% 1H’2015 2H’2015 1H’2016 2H’2016 1Q’2017 1H’2015 YE’2016 1Q’2017 YE’2016 1H’2016 • Retail loans granted and market position at the end of 2015 - 4,4%, #7 • Retail loans granted and market position at the end of 2016 - 6,7%, #4 Retail network Cards turnover (KZT, bn) • 103outlets, all going through remodeling/rebranding process • 800+ ATMs and 200+payment terminals • Upgraded Call-Centre with telemarketing functions and 24/7 customer service • Updated internet and mobile banking 1Q’2017 2H’2016 1H’2015 2H’2015 1H’2016 Source: NBK, as of March 31, 2017 1Q`2017 Results
… GOING THROUGH EFFICIENCY OPTIMIZATION AND TECHNOLOGICAL IMPROVEMENTS Branch and personnel reduction Efficiency per manager 2015 2016 2015 2016 22 127 outlets 103 17 Number of loans issued per month 1 281 empl. retail 44 1 135 27 Volume of loans, mln KZT New internet and mobile banking New CRM system • Developer: Monetise (UK), one of leading mobile & internet banking developers in the world • Released in May 2016and updates were successfully implemented by December 2016 • New unique services for RK are planned to be implemented in 2017 • Microsoft Dynamics CRM providing full customer profile • Ongoing roll-out at branch network level 1Q`2017 Results
RESULTS OF MOBILE AND INTERNET BANKING IMPLEMENTATIONS TOTAL USERS TRANSFERS (KZT, mln) • Total volume of transfers: KZT 48bn • Non-interest income from transfers in MIB has already reached 7% • From the mid-December 2016 (Online opening start): • ≈ 700 accounts (cards and deposits) • ≈ 600 loans 1Q`2017 Results
NETWORK INCREASE IN EFFICIENCY 353 263 241 CREDIT MANAGERS LOANS ISSUES PER 1 MANAGER IN A MONTH 22 17 12 2014 2015 2016 ~1 550 600 543 OPERATONAL SERVICE MANAGERS NEW FORMAT OUTLETS AMOUNT OF DEPOSITS PER 1 MANAGER IN A MONTH 113 Opened: 12 Finishing renovation: 10 65 56 AMOUNT OF OUTLETS 2014 2015 2016 6,4 4,3 NON-INTEREST INCOME PER 1 MANAGER IN A MONTH [KZT, MLN] 2,7 241 127 103 2014 2015 2016 1Q`2017 Results
CRM OPERATIONALCRM 31% 1,33 min Card issuance Operation Time BEFORE % of efficiency increase Time AFTER 0,9 min Deposit opening 29% 3,5 min 2,5 min 0,9 min 38% Account opening 1,33 min 3 min 40% 5 min “ZolotayaKorona” transfer 1Q`2017 Results
KEY AIMS OF RETAIL BANKING SEGMENT: Move all standard products, including lending, into non-branch channels Maintain branch network, but convert from product sale to customer service Develop full omni-channel offering Analytical CRM, including AI and machine learning to better target customer offering Evolved risk management procedures and systems 1Q`2017 Results
FORTEBUSINESS (SME BANKING): NEW, YET DEVELOPING BUSINESS LINE Loans granted (KZT, bn) Number of sme borrowers POS network SME Network • 32 SME only specific branches • 7 145 POS terminals • Internet Banking 1Q`2017 Results
FORTEBUSINESS: FORTEBANK IS THE ONE OF ONLY TWO BANKS IN KAZAKSHTAN WORKING WITH EBRD • Key parameters of the loan programs: • USD 50 mln (KZT equivalent) under SME financing program, for 3 years, under guarantee of JSC “Damu” Entrepreneurship Development Fund” • USD 10 mln (KZT equivalent) under “Women in Business” program, for 3 years, under guarantee of JSC “Damu” Entrepreneurship Development Fund” • Training programs for the credit managers of the Bank • Implementation of Environmental and Social Policy 1Q`2017 Results
FORTECORPORATE (CORPORATE BANKING): MAIN FOCUS ON CASH MANAGEMENT FOR CORPORATE CLIENTS LEGAL ENTITIES deposits (kzt, bn) 803 • As of 1Q 2017 share of legal entities deposits represents 53% of total deposit portfolio • This share was 49,2%, 53,2% as of 1YE2016, 1Q2017 respectively. 726 660 Key services COMMISSION INCOME (kzt, bn) • Focus on work with large corporates, with cash management products • Introduction of innovative products: • “No limits” - number of clients increased to 272 in 2016 from 9 in 2015 • Implementation of issuance of “Bank guaranties” in electronic format 1Q’2017 1H’2015 2H’2015 1H’2016 2H’2016 1Q`2017 Results
KEY AIMS OF SME & CORPORATE BANKING SEGMENT: • Lending to SME segment, supported by Government and Development Banks (EBRD, ADB) programs • Limited exposure to large Corporate customers • Fee and commission generation from additional products • System improvements (CRM) and customer service quality 1Q`2017 Results
FORTEBANK HERITAGE: SEPARATE BUSINESS LINE FOCUSED ON RECOVERIES AS OF APRIL 01, 2017 7,4%KZ 27% IFRS KZT 162 bn KZT 799bn NPL Bad loan portfolio Problem loans recovered* Staff of Bad Bank* KZT 96 bn 667/ 56/ 76 291 employees Off-balance/OUSA/ Balance Recovered byCash* -50%/288 employees * Starting from/compared to 01/01/2014 1Q`2017 Results
OVERVIEW AND STRATEGY FINANCIAL PERFORMANCE RISK MANAGEMENT FORTEBANK HERITAGE
FORTEBANK AT A GLANCE Key Financial Indicators Fortebank overview • Universal Bank offering full range of banking products and innovative services • “B/B/kzBB” Stable by Standard&Poor's • “B3” Stable by Moody’s Investors Service • Highly experienced Management team • 12.73% of shares are free-float, 87.27% belongs to major shareholder - Mr. B. Utemuratov • Eurobonds traded on Bloomberg: • ISIN: XS1153772725/ XS1154028200 (ALLIBK 11 ¾ 24) • ISIN: US87971SAA87/ USY8584LAA18 (TEBNKZ 14 06/22) • * adjusted • ** according to management accounts 1Q`2017 Results 24
NET INTEREST AND F&C INCOME NII, KZT, bn NIM, % 5,2% 5,3% 4,7% 3,5% YE’2014 YE’2015 YE’2016 1Q’2017 Comments: • COMMENTS: • NII increased by 28,3% in 2016 mainly due to interest income from Loans to customers and Trading securities • In 2015 double increase was also mainly caused by the increase of interest income on Loans to customers YE’2014 YE’2015 YE’2016 1Q’2017 Net F&C/NII, % Net F&C, KZT, bn 20,4% 14,9% 12,8% YE’2014 YE’2015 YE’2016 1Q’2017 Comments: • COMMENTS: • Growth in F&C due to growth of business, new Clients attraction and revision of tariffs in 2016 YE’2014 YE’2015 YE’2016 1Q’2017 1Q`2017 Results
NET INCOME Net Income, KZT, bn ROA, % 18,8% 171,2 1,1% 0,8% YE’2014* YE’2014* YE’2015 YE’2015 YE’2016 YE’2016 1Q’2017 1Q’2017 ROE, % Comments: 110,7% • * 2014 – including revenues from restructuring in amount of KZT 176,2 bn • Net income for 2016 increased by 58% mainly due to increase in interest income on loan portfolio 6,8% 5,3% 4,5% YE’2014* YE’2015 YE’2016 1Q’2017 1Q`2017 Results
ASSETS Comments: Asset structure, KZT, bn • Assets of the Bank increased by 4% for the 1Q ended 31 March 2017 • Loan portfolio slightly decreased from KZT 624 bn as of YE’2016 to KZT 617 bn as of 1Q’2017 mainly due to aging of the loan portfolio • Securities portfolio of the Bank increased by KZT 30 bnfrom KZT 257 bnas of YE’2016 to KZT 287 bnas of 1Q’2017 • Cash and cash equivalents including amounts due from financial institutions increased by 16% from KZT 188 bnas of YE’2016 to KZT 217 bnas of 1Q’2017 1 215 8% 8% 1 069 4% 4% 909 7% 4% 7% 49% 2% 51% 59% 62% 23% 21% 10% 17% 17% 20% 15% 11% YE’2014 YE’2015 YE’2016 1Q’2017 Cash and equivalents Other Securities Fixed assets Loans 1Q`2017 Results Fixed assets
LIABILITIES AND EQUITY Comments: Liabilities and Equity structure, bn KZT 1 270 • Equity of the Bank as of 1Q’2017 increased by 1% to KZT 180 bnin comparison to YE’2016 • Liabilities of the Bank as of 1Q’2017 for one quarter period increased by 5% • Deposits portfolio increased by 7% from KZT 803bn to KZT 859 bn • Debt securities issued decreased due to Eurobonds buy-back during 2016 1 215 14% 1 069 15% 1% 16% 2% 909 11% 1% 5% 2% 17% 6% 13% 13% 6% 3% 7% 4% 68% 66% 62% 56% YE’2014 YE’2015 YE’2016 1Q’2017 Owner’s equity Bonds issued Other (incl. REPO) Bank’s deposits Subordinated debt Client’s deposits 1Q`2017 Results
OVERVIEW AND STRATEGY FINANCIAL PERFORMANCE RISK MANAGEMENT FORTEBANK HERITAGE
LIQUIDITY CUSHION AS OF RECENT REPORTING DATES (1/2) • Prudential norms of National Bank of Kazakhstan Republic Assets for collateral mlnKZT * all data is in accordance with 700H 1Q`2017 Results
LIQUIDITY CUSHION AS OF RECENT REPORTING DATES (2/2) Liquidity GAP Limit Liquidity gap by currencies * all data is in accordance with 700H 1Q`2017 Results
SECURITIES PORTFOLIO • The volume of total securities portfolio for analyzed quarter is decreased by KZT 33,4 bln(14,7 %) • Modified duration of total securities portfolio for a quarter is not changed and is equaled to 1,49 %, at the same time modified duration of coupon bonds for a quarter is decreased from4,43 % up to 3,96 % *Limit on Total securities portfolio is approved in % of Bank Assets 1Q`2017 Results
ASSETS & LIABILITIES MANAGEMENT, FX POSITION, OPEN CCY POSTION AND HEDGING FX position • As of April 01, 2017 there was a long net position in the size of 0,08 % (0,55 % as of January 01, 2016) from an equity (further – OC) at the internal Bank limit as no more than 15,0 % and at National Bank of the Kazakhstan Republic limit as no more than 25,0 % of OC • The open FX position is provided, generally by US dollars (KZT -0,15 bln), Russian rubles (KZT 0,23 bln) • FX revaluation income since the beginning of year constituted KZT 13,7 mln, for March, 2017 the result from FX revaluation developed negative and made KZT -352,4 mln • As of April 01, 2017: • the size of FX position on US dollar constituted -0,1 % of OC at internal limit as no more than 11,50 % of OC and at National bank of Kazakhstan Republic as no more than 12,5 % of OC • the size of FX position on USD derivatives constituted 17,5 % of OCat internal limit as no more than 27,00 % of OC and at National bank of Kazakhstan Republic as no more than 30,0 % of OC • The limit breaks wasn't fixed for the analyzed period FXVaR mln KZT Maximum probable losses (for a week with 99,9 % of a probability) is KZT 17,3 mln, that is a lower than the 10th worst financial result in sum of KZT 59,5mln. At FX VaR calculation in the result of a comparison is chosen a bigger value of these figures according to the Instruction of market risks estimation "ForteBank" JSC. So FX VaR is decreased by KZT 125,1mln in comparison with last quarter 1Q`2017 Results
INTEREST RATE RISK IR gap Limit IR margin* * For the IR margin calculation is used internal calculation methodology (for management aims) 1Q`2017 Results
CREDIT COMMITTEES Considers credit applications with exposure from 5% up to 25% of Bank Equity and with related parties Considers credit applications which exceeds limits of Head office SME and Retail Credit Committees and all Corporate applications, and with exposure up to 5% of Bank Equity Head Office Credit Committees Branch Credit Committees 1Q`2017 Results
SME CREDIT COMMITTEES LIMITS 1Q`2017 Results
RETAIL CREDIT COMMITTEES LIMITS 1Q`2017 Results
FORTEEXPRESS QUALITY POST SCORING CARD LAUNCHING Loans disbursed by scoring Overdue 90+, in mln KZT mln KZT Scoring • Overdue 90+ equals 2,7% in unsecured loans portfolio disbursed by Scoring • Overdue 90+ before scoring (2012-sept 2014y)equal to 51,2billion tgand forming 96% of provision • As generations have lived 2 years (from September 2014) 90+ does not exceed 9% - within the limits set of target risk Forte Express (total: by scoring and credit committee ) 1Q`2017 Results
VINTAGE ANALYSIS 90+: FORTEEXPRESS 2014-2016 Vintage ForteExpress Jan’14-Sept’2016 Portfolio quality in 31 months after disbursement • 90+ after 30 months: • Jan. 2014 – Soft» Underwriting, NPL=31,4% • May 2014 – «Strong» Underwriting, NPL=13,3% • Sep. 2014 –Scoring, NPL=6,9% After implementation of the scoring overdue decreased 3,5 times FORTEEXPRESS: Default Curve before and after implementation of the scoring 1Q`2017 Results
QUALITY OF “FORTEEXPRESS” AFTER DEVALUATION 1Q`2017 Results
QUALITY OF “FORTEEXPRESS” GENERATIONS DISBURSED BY CREDIT COMMITTEES 90+ Credit Comittee 90+ Scoring • Loan portfolio placed/approved by Credit Committee in 2016 is less than 1,9% • Improvement in quality of loans approved by CC after implementation of Scoring and centralization of underwriting in Head Office in 2015. 1Q`2017 Results
FRAUD: P1D, P2D, P3D, FDEF, LOSS(STRAIGHT ROLLERS) • Report shows indicators, which connected with fraud actions - % of loan sum, which has: • - P1D – First payment default • P2D - Default of first two payments • P3D- Default of first three payments Degradation of FPD index during the period December 2014 – april 2015 happened because of disconnection of Soft Collection instruments in february. Clients who didn’t pay for loan in first month, become normal in P2D report (Default of second payment). Limit SPD<3% - executed - 1Q`2017 Results
BRANCHES RATING ACCORDING TO VINTAGE ANALYSIS OF COLLATERALISED LOANS DISBURSED IN 2014-2017 Urgent Needs Mortgage • Overdue of collateralized/secured loans disbursed in 2014-2017 is 1,8% 1Q`2017 Results
NPLs BY SEGMENTS KZT, mln *Without receivables & OUSA KZT mln 1Q`2017 Results
LOAN BOOK QUALITY, BEFORE AND AFTER 01.04.2014, in mln KZT 47% • *Loan book without receivables & OUSA • Total NPL in «new portfolio» - KZT 9,9 bn or 2,8% • NPL of standard portfolio + all stressful = KZT 11,1 bn or 3,2% According to management accounts 1Q`2017 Results
AGGREGATED LOAN PORTFOLIO STATISTICS, KZT, mln * For the period **Incl. OUSA and receivables 1Q`2017 Results
NPLs VS. COLLATERAL as of 01.01.2016, in mln KZT 1Q`2017 Results
NPLs VS. COLLATERAL as of 01.01.2017, in mln KZT 1Q`2017 Results
NPLs VS. COLLATERAL as of 01.04.2017, in mln KZT 1Q`2017 Results
LOAN CURRENCY LIMITS • Loan limits per borrower or per group of affiliated borrowers, related and not related to the Bank with special relationships in any kind of obligation due to the Bank According to management accounts 1Q`2017 Results
LOAN LIMITS BY SECTORS According to management accounts 1Q`2017 Results
OVERVIEW AND STRATEGY FINANCIAL PERFORMANCE RISK MANAGEMENT FORTEBANK HERITAGE