Complete tips and tricks to tackle QuickBooks error Ps038

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2. What is QuickBooks Error PS038? Solutions Simply Answered When it comes to the finest accounting and financing programs, QuickBooks has always managed to top the list. QuickBooks comes with a number of features that help users handle all of their accounting activities, such as accounts payable, receivable, reconciliation, payroll as well as financial reporting. Even though using QuickBooks has a lot of benefits, it’s also true that there are numerous errors or bugs that a user might face while working with QuickBooks. One such error is QuickBooks error PS038 that often occurs when users attempt to run the payroll feature or download updates of the payroll feature. The error code pops on the screen with an error message, which reads, “ You’ve retrieved the latest payroll update and validated your Payroll subscription. We strongly recommend that you go online again before mm/dd/yyyy.” Generally, such kind of payroll error occurs when the paychecks a user has created get stuck as online to send. To run the payroll feature, a user first has to update it to the latest tax tables. Therefore, it’s necessary to resolve the QuickBooks error PS038 as soon as possible to continue working with payroll.

3. What are the reasons that can prompt the QuickBooks payroll error code PS038? As we have already mentioned, when there is any paycheck got stuck as Online to send, the payroll feature cannot be processed. However, there are a number of other reasons also that can throw the QuickBooks payroll error code PS038, such as: • What should be done to fix the QuickBooks error PS038? • Solution 1) Get the QuickBooks Desktop updated to the latest release • At first, you need to exit out the company files and QuickBooks Desktop if they are running.

4. Press the Windows keys to open the Windows Start menu, type “QuickBooks Desktop” in the search box, and right-click QuickBooks Desktop. • From the drop-down menu, click on the Run as administrator option. • If prompted, enter the Windows username and password. • Now, open the folder containing the QuickBooks company file. • Press & hold the Alt key on the keyboard and then right-click the company file. • Choose the Open option from the drop-down menu. Note: Do not let go of the Alt key until the No Company Open screen appears.

5. On the No Company Open screen, select the Help menu and choose the Update QuickBooks Desktop option from the drop-down menu. • On the Update QuickBooks window, go to the Options tab and click on the Mark All button. • Hit the Save button. • Move on to the Update Now tab and check-mark the Reset Update check-box. • Now, click on the Get Updates button. • Once the QuickBooks Desktop updates downloading is done, press Alt + F4 keys to close down QuickBooks Desktop • At last, open QuickBooks Desktop and select the Yes option when QuickBooks asks you to install the updates. Once QuickBooks updating is done, go to the Employees menu and select the Send Usage Data option from the drop-down menu. If you are able to send the usage data, then try to run or update the payroll feature.

6. Solution 2) Use the Rebuild Data tool to fix paychecks that got stuck as Online to send Step 1) Find paychecks that got stuck as Online to send: • Open QuickBooks Desktop and go to the Edit menu. • From the drop-down menu, select the Find option. • On the Find window, click on the Advanced tab and then click on the Choose Filter tab. • Now, you need to choose the Detail Level option from the list of filters. • Click on Summary Only. • Again, click on the Choose Filter tab. • Now, choose the Online Status from the list of filters. • From the drop-down, choose Online to send. • At last, hit the Find button to get the list of paychecks that have not been sent to Intuits.

7. Step 2) Run the Verify Data tool • Open QuickBooks Desktop, go to the File menu, and hover over the Utilities option from the drop-down menu. • Under Utilities, click on the Verify Data option and then hit the OK button to exit out all the opened windows. Note: If the Verify Data tool shows stuck paychecks in the results, proceed to step 3. Step 3) Use the Rebuild Data to fix stuck paychecks • From the File menu, hover over the Utilities option. • Under Utilities, you need to choose the Rebuild Data option and hit the OK button to exit out the opened windows.

8. Note: QuickBooks gives you an option to create a backup of the company file to avoid any risk of data loss. If you want to back up the company file, you need to hit the OK button and follow the on screen procedure. However, if you don’t want to back up the company file, hit the Cancel button to continue rebuilding the company file data. • Once the Rebuild tool is done fixing stuck paychecks, check the status of stuck paychecks in the result. • At last, hit the OK button.

9. Conclusion: In case you are still unable to resolve the QuickBooks error Ps038 even after using the Rebuild Data tool, then we suggest you to delete the stuck paychecks and then re create them. Hopefully, we expect that you find this post valuable and informative.

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