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QuickBooks Error H505 is the most common error that may occur when users try to switch QuickBooks desktop application from single-user mode to multi-user mode. The error comes up with a message u201cError code H505. This company file is on another computer, and QuickBooks needs some help connecting.u201d The error generally appears when the software is unable to establish the multi-user connection to the server. In this blog, we will discuss what causes QuickBooks error H505 with troubleshooting methods to resolve it. So, read the complete blog till the end.
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What causes QuickBooks Error H505? and Why to Fix it? QuickBooks Error H505 is the most common error that may occur when users try to switch QuickBooks desktop application from single-user mode to multi-user mode. The error comes up with a message “Error code H505. This company file is on another computer, and QuickBooks needs some help connecting.” The error generally appears when the software is unable to establish the multi-user connection to the server. In this blog, we will discuss what causes QuickBooks error H505 with troubleshooting methods to resolve it. So, read the complete blog till the end. If you’re facing QuickBooks error H505 and want to resolve it at once, then contact certified QuickBooks professionals by dialing up our toll-free number (855)-526-5749
Possible reasons behind QuickBooks error H505 Given below are the reasons causing QuickBooks error h505: • QuickBooks company file has been damaged. • The server manager cannot locate the IP address of the server computer. • QuickBooks company file monitor and QuickBooks DB services are not running. • The system’s firewall is blocking the connection. • The Domain Name Settings of the system are incorrect.
Best Possible Solutions to Fix QuickBooks error H505 Following are the best possible solutions that help users get rid of QuickBooks error H505: Solution 1. Turn off Hosting Multi-User Access Your server computer is one that hosts the company files. The Host Multi-User Access option needs to be turned off in all user’s computers, or you can turn it off using the following steps: • Open QuickBooks on each workstation where you get the error. • Get to the File menu and select the Utilities option. • If the option is Stop Hosting Multi-User Access, select it. • Don’t select the Host Multi-User Access option, as it indicates Host Multi-User Access is turned off. • Perform the same troubleshooting on all client computers.
Now, repeat the same steps on the server computer: • Start QuickBooks on your server computer. • Next, click on the File menu and choose Utilities. • If you see the Host Multi-User Access option, click on it. Don’t select if you see Stop Hosting Multi-User Access. If you still get the error, try solution 2. Solution 2. Try to Run QuickBooks Database Server Manager In order to run QuickBooks Database Server Manager, you need to download and install QuickBooks Tool Hub on your server computer. The server computer needs to be connected to other workstations as it stores all QuickBooks company files.
Within the QuickBooks Tool Hub, choose Network Issues. • After that, select QuickBooks Database Server Manager. • Click on Start Scan if you see the company file folder. • Click on Browse to locate the company file folder if you don’t find the one. • The server manager will settle firewall permissions. • Close after it finishes.
CONCLUSION We expect the solutions mentioned above help you resolve QuickBooks error H505. If the error persists, talk to QuickBooks experts by dialing our helpline number (855)-526-5749. Source link
