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You may get QuickBooks Error 12009 while updating QuickBooks desktop or payroll. It occurs when QuickBooks Desktop is unable to connect with the internet, users may interface with some update issues, and error code 12009 is one of them.
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QUICKBOOKS ERROR 12009 AND ITS SOLUTION You may get QuickBooks Error 12009 while updating QuickBooks desktop or payroll. It occurs when QuickBooks Desktop is unable to connect with the internet, users may interface with some update issues, and error code 12009 is one of them. Causes of for this problem Antivirus or firewall protection Improper security settings setup Incorrect Internet Explorer settings Note: It is recommended to create a Company File Backup before troubleshooting this error. It prevent data loss. Read also about QuickBooks Payroll updates error 15106 To create Backup follow the mentioned steps Open QuickBooks Go to file select Back Up Company ad click on Create Local Backup Now follow onscreen instructions to create a company file backup Simple Steps to Fix QuickBooks Error 12009 Step 1: Review the Internet Explorer Settings Close QuickBooks Desktop Press the key Windows to open a Run command Now Type INETCPL.CPL and then click on OK Go to the Security tab, click on Internet icon and ensure the security level of this zone is Medium-high Click on Connections tab, Select LAN settings, and make sure Automatically detect settings is checked. Also, ensure that use a proxy server of your LAN is unchecked and if it’s selected, enter the respective address and port. Click OK Now click Advanced tab, scroll your cursor to the security section and ensure that Use TLS 1.2 is selected. Click OK Restart computer
Close QuickBooks Desktop and try to install the update again. Step 2: Reset QuickBooks Updates and attempt to Install them again Launch QuickBooks Go to Help > Update QuickBooks Desktop Select Update Now(To the top) Check on Reset Update and click Get Updates It may take some time to update the QuickBooks Desktop Step 3: Uninstall & Reinstall QuickBooks in Selective Startup Press the key Windows+R keys to open Run box Type MSCONFIG in the Run box and click OK Under the General tab, select Selective startup and ensure that Load startup items option is unchecked Then click OK If prompted, click on Restart Now Uninstall and Reinstall QuickBooks Desktop