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Heritage Global Solutions Team Overview Brief. Company Overview. Formed in 2003 Headquarters in Glendale, CA Nation-wide coverage American Indian and Service Disabled Veteran-owned Certified Minority Business Enterprise (National Minority Supplier Development Council (NMSDC))

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company overview
Company Overview
  • Formed in 2003
  • Headquarters in Glendale, CA
  • Nation-wide coverage
  • American Indian and Service Disabled Veteran-owned
  • Certified Minority Business Enterprise (National Minority Supplier Development Council (NMSDC))
  • Certified by the State of California Department of General Services
company strategy
Company Strategy
  • Start with Staff Augmentation (2003)
  • Added Projects & Technology Solutions (2004+)
        • Technology Assessments
        • Multimedia training, Data Correlation, Knowledge Management
        • Enterprise Security Solutions & Technologies
        • Shipment tracking and RFID technologies
        • Physical Security Assessments
  • Execute
        • Implementing Knowledge Management training solution to Storage company’s contracted field engineers.
        • Signed contract with Arrow Electronics to provide Consulting services and assessments for Sun hardware nationwide
        • Direct Supplier Agreements with Northrop Grumman, Sun Microsystems, IBM, Boeing, Microsoft
        • Tom Swysgood completed FSO training and looking for a sponsor to obtain a facilities clearance
        • Secured GSA Schedule and CMAS Contracts
        • Established Office Furnishings Business
technical expertise
Technical Expertise
  • Experienced pool of technical resources
    • Systems Engineering
    • Software Design & Development
      • CMM/CMMI Certified experience
    • Project Management
    • Platform Administration
    • Certified in Sun, IBM, Microsoft technologies
    • Experience in Data Center relocation efforts
      • Nissan & West Coast Pharmaceutical Company (currently underway)
      • Technical & Project Management
  • Business Partnerships with major IT companies
    • IBM Partnerworld Partner and direct supplier
    • Microsoft Preferred Vendor Program
    • Sun Microsystems Sun skills Provider
    • NetApp Contract Delivery Partner (CDP)
    • EMC2 Staffing Company Agreement
knowledge management training solutions
Knowledge Management & Training Solutions
  • Assists in capturing, processing, validating and delivering knowledge as an integral part of the daily business function
  • Ensure the flow of knowledge throughout a company
  • Assist in Training, Support, Sales / Marketing & Other departments
  • Output in multi-media video, download to PDA as well as tradition documents / manuals
  • Global roll out of information within 72 hours and in 22 languages
  • Call Support Case Study: $15M operating cost savings at IBM
  • Workforce IP capture and video deposition workforce

Critical Issue with most customers

knowledge management training solutions1

CONTENT

    • ENGLISH LIBRARY
    • INTERNATIONAL LIBRARY
    • INTEGRATION
  • CUSTOM
    • Software
    • Hardware
    • Processes
  • APPLICATION
    • level0help
    • UniversalMediaPlayer
    • KnowledgeFactory
  • KNOWLEDGE MANAGEMENT
    • CONSULTING
    • INFRASTRUCTURE
    • MANAGEMENT
    • OUTSOURCED SERVICES
Knowledge Management & Training Solutions
enterprise security technologies
Enterprise Security Technologies
  • VAR to Thales eSecurity
    • Network level hardware encryption and key management technologies
    • Formerly nCypher Technology
    • Resell Hardware and perform Services
    • Tom Dolton is driving
  • Other Technologies:
    • Network Traffic monitoring
      • Signature definition or abnormal packet tracking
    • Cell phone voice & text privacy solutions
      • NSA Type 1 Encryption
    • USB and Hard Drive Encryption & Lock Down
transportation management
Transportation Management
  • Transportation Management Technologies
    • Robust Web Applications Infrastructure
      • Easily customized, quickly integrated, robust reporting and alert features
    • Integrate Globalware Satellite technologies
      • Location (Lat/Lon) and
      • Critical metrics (eg, speed, temperature, pressure, etc)
    • Port of entry Security Solutions
  • Integrate multiple transportation data feed systems
    • Rail, Ocean, Ground, Satellite
  • Seamless integration into existing ERP systems
  • Drive Costs out of the System
    • Monitor exceptions vs total manifest
    • Post high priority shipments vs searching for it
physical security services
Physical Security Services
  • Security Enhancement Operations Assessments
    • Total security architecture review, Check point operations, command & control, points of entry analysis, …
  • Perimeter Systems Evaluation
    • CCTV strategy, physical barriers, electronic intrusion detection systems, …
  • Security Consulting Services
    • Project Management Planning & support, event based scenario creation, Policy & procedure creation, “table-top” training & review,….
  • Workforce Management Training
    • Situational Awareness, Escalation of force, Interdiction & associated actions per law, certified training courses, …
  • Project Management
    • Training course templates, Strategy assessment & recommendations, etc..
evaluating other potential practices
Evaluating Other Potential Practices
  • Top Down Business Transformation Planning
    • Business Genetics
  • Outsource Practice
    • Stimulated through Thompson/Technicolor
  • MS Exchange Disaster Recovery Appliances
    • Teneros

Test the needs through our client base before investing

into contracts and service obligations

proposal pending
Proposal Pending
  • Pacific Gas and Electric**
    • Labor workforce management ($2M/year)
  • Ajilon Systems with Verizon**
    • Labor workforce management ($TBD)
  • Lawrence Livermore National Labs**
    • Labor workforce management ($6M/year)
  • California Public Utilities Commission (CPUC)
    • Communication Services for the Deaf (C-S-D)
    • AT&T

**Any one of these land will change the company in a positive way

major win
Major Win
  • US Government Small Business Administration (SBA)
    • Collect Statistics on Native American Veterans
      • Who are thinking about starting a business
      • Who have started a business
      • Includes Veterans and Service Disabled Veteran owners
    • First Direct Government Contract
    • Coordinating across several high profile agencies
      • Center for American Indian Business Development (NCAIED)
      • State of CA Veterans Association
      • Others in play
    • Purchased and implemented a Knowledge Repository
    • Approx 3 weeks into the project
    • Tom Swysgood heading up
past performance with government integrators
Past Performance with Government Integrators
  • HPC System Engineering
    • High-availability testing
    • SAN Design & Test
    • Custom Software
    • Technical Documentation
  • Project Management
  • Project Coordination
  • SAP Implementation Support
  • JUXTA Consulting
other past performance
Other Past Performance
  • Nissan: Data Center Relocation Support, Web Applications Development, Program Management Support, Legacy Software support, System Administration, Technical Writing
  • NetApp: Nationwide Multi-Media Web Infrastructure, Project Management, IT Architecture
  • West Coast Pharmaceutical Company: Solaris Infrastructure support for Data Center migration
  • MOCA: Storage Training Course development
  • East Coast Pharmaceutical Company: Authentication Solution (PKI Technology Solutions)
  • Metropolitan Water District: Program Management support to PMO, Consulting on Construction Small Business Tracking System
  • State of CA Administration of the Courts: SAP Integration Support
  • Oracle: People Soft Support for University of California Student Administration
  • Telecommunications: IT Security Assessment
  • Northrop Grumman: Project Management, SAP Integration Support, Asset Management
  • US Army Corps of Engineers – CADD/GIS Support
other past performance1
Other Past Performance
  • DoE – Identity Management Design
  • VA Service Provider: Oracle failover implementation & testing
  • Los Angeles World Airports – Microsoft Applications Port
  • State of California – HIPPA Compliance
  • City of Concord – Lawson Implementation
  • City of Riverside – UNIX Systems Installation and Support
  • Raytheon – Java Development
  • Technicolor -- Oracle Infrastructure Assessment, Web applications performance troubleshooting, DVD Distribution System Analysis, Program Management Office Support, Software Architecture (SOA)
  • MSC Software – Consulting on Worldwide Professional Services Organization, Software Development
certifications contracts associations
Certifications, Contracts, Associations
  • Native American/Service Disabled Veteran Owned
  • State of California Certified Small Bus/Minority Bus/DVBE (ODS #46997)
    • Heritage Global Construction and Heritage Global Solutions
  • GSA Schedule 70 #GS-35F-0049V
  • California CMAS #3-09-70-2648A
  • Certified Member National Minority Development Council (#6022)
  • Federal Government 8A Application underway
  • Marine Corps League – AFCEA
  • United Indian Development Association
  • Elite Disabled Veterans Enterprises
  • National Indian Gaming Association
  • National Center for American Indian Economic Enterprises
  • National Defense Industry Association – Native American Business Alliance
sample clients
NetApp

Sun Microsystems

IBM

Nissan North America

SAIC

Intuit

Disney

News Corporation

Technicolor

Microsoft

Northrop Grumman

CISCO

Boeing Corporation

Manpower/Honeywell

EarthTech

Dynamic Systems

Bridgeway Software Inc.

Greenbrier Russell

Raytheon

Health Hero Networks

Rose International

Sirius Computer Solutions

Aerojet

Sample Clients

Over 220+ consultants out on billable assignments

industry recognition
Industry Recognition
  • Nominated “Service Firm of the Year” for 2009 by the Minority Business Development Agency (pending)
  • Nominated “American Indian Business of the Year” for RES 2006 by the IBM Corporation
  • Recognized by the Native American Business Alliance as one of 3 National “American Indian Success Stories” in Albuquerque on April 2006
  • Nominated SBA Small Business of the Year for 2006
  • Nominated NMSDC “Supplier-of-the-Year” for 2004 by the Disney Corporation