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Real Work / Web Work: Getting It Done in the Interim. Jim Coleman Project Manager Science and Technology in the Making. Theses. “Real World” work is well-understood and has a social infrastructure

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real work web work getting it done in the interim

Real Work / Web Work:Getting It Done in the Interim

Jim ColemanProject ManagerScience and Technology in the Making

theses
Theses
  • “Real World” work is well-understood and has a social infrastructure
  • “Web World” work searches for the question to which it is the answer, and has, at best, an emerging social infrastructure
  • Work — and its outcome — needs capture in the interim
  • Sloan projects test both the membrane between the two worlds and our ability to succeed “in the meantime”

Real Work/Web Work

real world work
“Real World” Work
  • Occurs within the established context of research/scholarly communication
  • Is supported by organizations within a social infrastructure
  • Tends to be outcome based, with desirable outcomes established through community standards

Real Work/Web Work

web world work
“Web World” Work
  • Has no established context along the communication channel
  • Has in the best instances a technical robust infrastructure, but lacks community
  • Has an ambiguous relationship to outcomes and products in the academic world
  • Wants to blur the line between the other and the self

Real Work/Web Work

what makes web work real
What Makes “Web Work” Real?
  • Pre-formed communities enhance/continue work (face-to-face)
  • New communities can evolve/self-evolve
  • Outcomes and products can be given definition through communities
  • Boundaries between “real” and “web” work cross over

Real Work/Web Work

web work communities
“Web Work” Communities
  • It is difficult to transform “real world” communities into “web world” communities
  • Interactivity is a prerequisite — members must form their world — but is not enough in itself
  • What encourages “stickiness” ultimately are products, outcomes, and the community itself

Real Work/Web Work

stim core site objectives
STIMCore Site Objectives
  • Offer consulting and design services for PI’s
  • Provide core technical infrastructure/support
  • Provide “toolkit” approach for interactivity
  • Point to “best practices”in the digital library experience
  • Help sites to move past the granting period into the “interim”

Real Work/Web Work

stim realities core site
STIM Realities (Core Site)
  • Original project team lacked some necessary skills
  • Original technology solution was unviable
  • Team and PI’s often lacked same understanding of roles
  • Real costs of core team work/infrastructure were significantly underfunded

Real Work/Web Work

stim conclusions core site
STIM Conclusions (Core Site)
  • Supporting research projects should not be a research project in itself
  • Project management skills are a prerequisite
  • Agreement on needs and implementation plans are necessary
  • Stronger integration into research agenda and concomitant infrastructure should be required (by Sloan/other granting agencies)

Real Work/Web Work

needs
Needs
  • Right Technology
  • Right Staff
  • Unflagging willingness to mix “real world” work with “web world” work
  • Clear vision of when the current research goal is met
  • Understanding of “web work” product life cycle

Real Work/Web Work

what makes the projects real
What Makes the Projects Real?
  • Making connections to the communities, through either “real world” or “Web world” means
  • Developing content-rich sites that both accumulates and publishes data
  • Self-sustaining sites OR sites that have an archival presence
  • Supporting and furthering the research understanding of the PI’s
  • PI’s “real world” work becomes “Web work”

Real Work/Web Work

economics of web work
Economics of “Web Work”
  • Costs of infrastructure are not small
  • Team/staff skill set required for success is large
  • Success of “Web Work” is largely dependent on success in “real world” interactions
  • “Interim” costs are essentially unknown and potentially unbounded

Real Work/Web Work

how long is the interim
How Long IS the Interim?
  • “Real World” economics work against persistence
  • Market forces require obsolescence to remain competitive (MP3/White Album)
  • Market hegemony is both a blessing and a curse (Microsoft vs. Linux)
  • In comparison with past information systems, the interim is forever

Real Work/Web Work

what helps
What Helps?
  • Standards-based activities offer some help where they have market support
  • Economic/community model of scholarly information interchange is subject to change/influence
  • Greater depth of publishing/archiving is possible, but the tensions of doing more and retaining more presents a conundrum

Real Work/Web Work

leveraging reality with web work
Leveraging Reality with “Web Work”
  • “Web Work” has reinvigorated many scholarly practices
  • “WW” can renew concern for/interest in collecting and creating primary documentation
  • The products of “WW” can be more open to scrutiny of the community at large
  • Incremental costs can be insignificant in the interim

Real Work/Web Work

getting it done institutions
Getting It Done (Institutions)
  • Decide your level of risk
  • Develop an economic model locally that reflects globally
  • Build bridges between “real work” and “Web Work”
  • Risk behaving “as if” the community, business model, and infrastructure were in place

Real Work/Web Work