The action group cec market shaping strategy 2013 2018 our thoughts as a provider
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The Action Group CEC Market shaping Strategy 2013-2018 Our thoughts as a Provider. August 2013. General thoughts. I can only speak for The action Group. We welcome a partnership approach. We echo the “thank Goodness it’s not the Care and support tender all over again.”

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The action group cec market shaping strategy 2013 2018 our thoughts as a provider

The Action GroupCEC Market shaping Strategy 2013-2018Our thoughts as a Provider

August 2013


General thoughts
General thoughts

  • I can only speak for The action Group.

  • We welcome a partnership approach.

  • We echo the “thank Goodness it’s not the Care and support tender all over again.”

  • We appreciate the effort to try to find positive solutions to the challenges ahead.

  • We welcome that “The changes will apply equally to the services provided by the Council”, and look forward to seeing this happen in practice.

  • We want to engage in a positive dialogue.

  • Difficult economic times ahead.

  • The going may still get tough....more than ever there needs to be true partnership/and an understanding of each Provider’s contribution to the strategy.


The action group
The Action Group

  • Our whole organisational strategy is about individuals being in charge, and being purchasers.

  • 160+ children and adults who buy 3416 hrs per week of support, groups, camps, holidays etc. from us.

  • Changed how we do things internally to meet customer need more effectively.

  • We know we need to do more. But we have achieved much in SDS terms.

  • We feel confident that users with IB’s and DP’s will continue to want to buy what we offer...and will leave us if we cannot provide what they want.

  • We see opportunities within this strategy on our own and working with our Group Partner, Ark Housing Association.

  • Social enterprises....the fact we bring in external funding...autism/dementia services....older people with disabilities ....our Advice services...health and well being support...working with families....etc.


Market shaping strategy thoughts and questions
Market shaping strategy thoughts and questions:

  • Timescale: Final version by October 2013.

  • Launch: July 2013.

  • Will there be ongoing reviews? That allow further feedback?

  • More clarity and detail is needed:

  • How will CEC “Intervene in the market” what will be the “investment” and “disinvestments” ?

  • How will CEC “support the business planning of Provider’s so that they in turn can support the strategy”

  • What will this mean for Organisations, but more importantly, current users, carers and staff of TAG?


  • Local presence V’s “most providers are too concentrated in the city centre”

  • We provide services in all areas of the City, where users want or need this. In Edinburgh, one office (Is Easter Rd , City Centre?)

  • “Evaluate Provider’s best value in respect of property? Insurance? And utility costs?”

  • How will this be evaluated? What system will be applied?

  • “Release resources to the front line”...CEC recognises the need for office accommodation for its own staff/functions....what will this mean in reality?

  • Do we need to “localise” our organisation more? (back to the past?/more cost?

  • Procurement savings (In CEC 5 year budget ) set to grow from £9m to £50.

  • How much of these savings are expected to be found from Social care procurement, of current provision?


  • There is much in the strategy that TAG and other providers, already do/or could do.

  • We welcome a mature dialogue regarding risk V’s freedom, so that we can have a “Proactive , credible approach to risk management”. “Provider’s risk management has to get better” (C Whelan.)

  • A move away from a Blame culture: as things do go wrong.

  • We look forward to our Regulators being involved in this dialogue.

  • We welcome a move away from Contract compliance and more outcome focused contracting with individuals or CEC.


  • Social media: we need to get better at this for those current and future users who will engage in this medium.

  • Working in partnership with the right organisations: how TAG sees our future.

  • Joint funding/Consortiums/Formal partnerships.

  • We wish to engage with finding out more detail on the market shaping strategy.

  • We feel strongly that more time is needed.

  • To support our business planning, we need greater clarity on:

  • Disinvestment plans

  • Investment plans

  • We welcome this process being a “marathon, not a sprint”: and look forward to more detail and more conversations.


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