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The Role of the Lead Patient Flow Coordinator within an Operating Room Setting

The Role of the Lead Patient Flow Coordinator within an Operating Room Setting. Anna Hayes and Marie Summerly 23 rd March 2018. Roles and Responsibilities.

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The Role of the Lead Patient Flow Coordinator within an Operating Room Setting

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  1. The Role of the Lead Patient Flow Coordinator within an Operating Room Setting Anna Hayes and Marie Summerly 23rd March 2018

  2. Roles and Responsibilities • To provide operational grip across the peri-operative pathway to increase/maximise productivity through theatres and ensuring we meet all planned work. • To ensure proactive systems and processes are in place to manage patient flow. • To play a leadership role and provide hands on assistance in working with the Duty Floor Anaesthetist (DFA) and the Duty Floor Lead Practitioner (DLP) to manage the daily flow of patients into the operating theatre department.

  3. Daily Operational Grip

  4. Challenges and Benefits of the Role • Leading through influence and knowledge of pathways, individuals and processes. • Authority to Act. • Leading Teams through change.

  5. Reduction in Late Starts • Change of Practice • What we achieved together. • Ensuring Sustainability

  6. Reduction in Late Starts

  7. Patient Flow Support Worker • To reduce gaps between patients • New role developed following small scale testing • Patient movement between TAU/Ward, theatres and Recovery • Ultimate goal to increase number of patients on list • Over and above the clinical staffing within each theatre

  8. Planning Meetings • Weekly occurrence within all Specialities • Multi-disciplinary (Clinical Input) • Transparent Approach • Review previous week activity (SS Dashboard) • Forward planning for 1-2 week ahead • Review on-day cancellations (RCA) • Complete proforma/minutes

  9. Seamless Surgery Dashboard

  10. Staff Development • Shadowing the Role and Understanding the Pathways • Ward Involvement. • Succession Planning.

  11. MOVING FORWARD • Working closely with Service Improvement and Seamless Surgery Working Party. • With General Surgery we have created a truly dedicated day surgery elective pathway separated away from the In patient elective pathway. • Emergency Ambulatory Day Case Pathway for Laparoscopic Appendicectomy.

  12. Any Questions?

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