The Art of Spiritual Care CASC/ACSS Convention April 2011

1. The Art of Spiritual Care CASC/ACSS Convention April 2011 Marc Doucet, John VincentManagers, Spiritual Care DepartmentUniversity Health Network, Toronto, Canada

2. Celebrating Spirituality

3. ONE MODEL FOR ALL?

4. Survey questions… I Clicker instructions… totally anonymous vote if you want to Scale 1- 5 Goal – the are questions we had to deal with in order to arrive at the point presented by the speakers in the video.

5. Question 1 Where is the majority of your time spent? a) Spiritual Care b) Religious Care c) a combination of both.

6. Question 2 Who refers to you the most? a) Medical b) Nursing c) Health Professionals d) no one e) other

7. Question 3 To whom do you refer the most? a) Medical b) Nursing c) Health Professionals d) no one e) other

8. Question 4 Do you support other health care professionals to provide Spiritual Care in your institution? a) yes b) no

9. Question 5 Do you feel the work you do is supported by your organization? a) yes b) no

10. Question 6 Who do you have lunch with? a) Your assistant b) Other Spiritual Care personnel c) Other staff

11. Question 8 Is the primary focus of your model of care: a) Religious b) Spiritual

12. Question 9 Are you open to including research in your professional practice? a) yes b) no

13. Question 10 Who attends the Religious Services provided in your organization? a) staff b) patients & family members c) there are no Services provided

14. Integration of Spiritual Care and the Interprofessional Team

15. Search of ‘spirituality’ under books at Indigo: 294,698 Retreats International lists 340 retreat centres in Canada and the United States. Many of these are faith-based but nondenominational Environmental Scan

16. Stats Canada 2002

17. Research from other Health Care Professions • Over past 10 years, increase in discussion and research on spirituality in occupational therapy (Hume 1995, Rose 1999, Udell and Chandler 2000, Belcham 2004, Hoyland and Mayers 2005, Johnston and Mayers 2005). • American Association of Medical Colleges (AAMC) includes spirituality as a component in the Medical School Objectives • 1995, the National Institute for Healthcare Research (NIHR) awarded three $25,000 grants to medical schools to develop courses on religion, spirituality and medicine. • Google Scholar search of “research in spirituality and health care”; 106,000 citations

18. Changing TimesDavid Tacey “The yearning for sacredness, spiritual meaning, security and personal engagement with the spirit are primary needs and longings of the contemporary world.” The Spirituality Revolution, 2004

19. FACTORS WE ADDRESSED • Spiritual Care Department - CASC • Community religious leaders and spiritual care providers • Defining our ‘core business’ • Uptake from administration for repositioning ourselves. ‘they don’t know what they don’t know’.

20. Department Cultural Change • Model of care • Patient education programs • Corporate visibility • Quality Report to Board

21. Model of Care – Spiritual Care Provided

22. Patient-Centred Care and Program Integration (Caring)Spiritual Care For UHN Staff - Satisfaction Data Source: Spiritual Care UHN Staff Satisfaction Survey FY 09/10 N=84 Note: Positive response based on combined response of Agree and Strongly Agree Target Source: Spiritual Care Internal Target

23. Staff Support

24. IPC in Spirituality • Six – 3.5 hour • sessions focusing on • Spirituality for all staff

25. Comments from Past Participants…

26. Organizational Integration

27. Organizational Integration

28. Cultivating a Supportive Administration

29. Questions