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Redesigning a Content Delivery System, TUSK, for the Small Screen: Bringing a Web-based LMS to the Small Screen, a Ubiquitous Appliance in the Developing World. Susan Albright, Daniel Walker, Theodora Hadjimichael,Daniel Jozwiak, Benjamin Schwartz, Mary Lee. Agenda. What is TUSK ?

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Susan albright daniel walker theodora hadjimichael daniel jozwiak benjamin schwartz mary lee

Redesigning a Content Delivery System, TUSK, for the Small Screen: Bringing a Web-based LMS to the Small Screen, a Ubiquitous Appliance in the Developing World

Susan Albright, Daniel Walker, Theodora Hadjimichael,Daniel Jozwiak, Benjamin Schwartz, Mary Lee


Agenda
Agenda Screen: Bringing a Web-based LMS to the Small Screen, a Ubiquitous Appliance in the Developing World

What is TUSK ?

Why TUSK Mobile?

Methodology for redesign

Design considerations

Implementation

Next steps


What is tusk
What is Screen: Bringing a Web-based LMS to the Small Screen, a Ubiquitous Appliance in the Developing WorldTUSK?

Tufts University Sciences Knowledgebase


Features
Features Screen: Bringing a Web-based LMS to the Small Screen, a Ubiquitous Appliance in the Developing World

Tools for

Content authoring/upload/replacement

Quizzes

Patient Logs

Virtual Patients

Evaluation

Curriculum Management

Collaboration

Personal knowledge management

etc


Susan albright daniel walker theodora hadjimichael daniel jozwiak benjamin schwartz mary lee

Leverage faculty expertise and optimize intellectual capital

Learning object repository

Reuse

Robust indexing and search and retrieval

Robust authoring tools

http://www.intellectualcapital.nl/


Susan albright daniel walker theodora hadjimichael daniel jozwiak benjamin schwartz mary lee

Histology capital

image used

across three

schools



Content management tools
Content Management Tools capital

Create folders

Upload any multimedia

Reuse TUSK content

Create links across any TUSK content

Create external links

Create API’s to external links

Require metadata for all content


Tufts university mission global health and internationalism
Tufts University capitalMission: Global Health andInternationalism


The problems
The Problems capital

  • Lack of computers in partner schools

  • Preceptors asking for support in the office

  • Students need to access content “on the go”

    Can a Mobile TUSK begin to address these issues and provide new opportunities for learning?


Susan albright daniel walker theodora hadjimichael daniel jozwiak benjamin schwartz mary lee

“I think it's time that we recognised that for the majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”

Joel Selanikio is a physician and co-founder of DataDyne.org, a non-profit creating open-source software for public health and international development BBC, Jan 2008


Cellular phone growth
Cellular phone growth majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”

  • 300 million computers vs 3 billion cell phones in the world (metcalf)

  • Spending in the developing world on telecommunications outstrips other sector including health care (Hammond)

  • Nearly 100% of students at our partner schools have phones, less than 10% have computers


Mobile learning
Mobile Learning majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”

  • Mobile represents and opportunity to reach learners – especially “just in time learning”

  • Increasing research on mobile learning including situated learning (Naismith)

  • M-learning is not just about readily accessible information -- it opens up the possibility for the delivery of audio information, interactive learning and assessment, and real-time distance collaboration. (coe.sdsu.edu)


Mobile development plan
Mobile Development Plan majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”

  • Contract with students from human factors major at undergrad campus

  • Background research on design considerations

  • Survey current TUSK Users

  • Usability testing

  • Final Design Recommendations

  • Design implementation

  • Testing in the US and in developing countries

  • Research other mobile applications


Survey tusk users cell phone access
Survey TUSK Users: Cell Phone Access majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”


Rank order of most requested functions
Rank Order of most requested Functions majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”


Values ranked u s students
Values majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”RankedU.S.students


Design challenges
Design Challenges majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”

  • Mobile provides different context for information access

  • Screen size

  • Load Time of complicated pages

  • Storage space

  • Many phone types


Initial design considerations
Initial Design Considerations majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”

  • Understand user patterns (from survey)

  • Fewer links per page then web version

  • Allow more scrolling in favor of larger text size

  • Simplified pages


Usability test phase 1
Usability Test – phase 1 majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”

  • Students presented with 3 designs and 3 scenarios

  • Students asked to narrate choices

  • Users timed and errors noted for each task

  • Students were asked to state preferences for each of the three options with supporting reasons


3 versions of log in page
3 Versions of Log in Page majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”


Phase 2 usability testing
Phase 2 Usability testing majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”

  • One interface created incorporating features that would address errors/likes/time from phase 1

  • Phone emulators used

  • Statistically every user improved from the averages of the first usability test in time to completion and in total errors occurred


Log in page
Log in Page majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”

  • TUSK logo included with alt text: to connect mobile TUSK to website and deal with phones with images turned off

  • Password field masked

  • Remember me box checked by default

  • All element appear on screen – no scrolling


Main menu page
Main Menu Page majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”

  • All entries numbered and assigned corresponding access key – Alternate plan for phones without functionality

  • Entries sorted by frequency of use or alphabetically

  • Announcements option to alert to new message

  • Search and logout option should be on the list


Announcements page
Announcements Page majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”

  • Announcements sorted by course with options by date

  • Courses color coded to match website

  • Number of ann. Limited – by course and age

  • Length of announcements limited – truncate or abridge with access to full length. Length not to exceed 80 characters – ~3 lines on the screen


Schedule
Schedule majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”

  • Default to today’s schedule and next day. Days diff by bolded, italicized or underlined text

  • Course color coded

  • Option to select day in past or future though either calendar or entry format


Content types
Content Types majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”

  • Content types divided into groups to reduce density with a link to switch between types

  • Search option to locate additional/related/new content

  • Content arranged in logical order assigned by content creator


Images
Images majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”


Implementation changes
Implementation Changes majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”

  • We can support all multimedia (flash coming along)

  • Whoops – forgot about faculty – fixed that

  • Opera mini browser works well for older phones


The future
The Future majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”

  • Mobile Discussions coordinated with web-based representation of same discussion

    • Discussions can easily be mobile – don’t need to worry about integrating sms messaging with discussions

  • Mobile Data collection – case logs the first step

  • Off-line data collection (our students and developing countries)

  • IVR – interactive voice response

  • Determine need for additional phone specific applications


Thank you questions
Thank you! Questions? majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”


Student ambassador program contributions
Student Ambassador Program majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”Contributions

Participants are MD, MD/MPH, MPH, MD/MALD and BA/MPH students

Time spent on site: 1 to 8 months


Success factors cmc perspective
Success majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”Factors - CMCperspective

Motivated and trained Students

Clinical postings and projects at CMC provide understanding of local conditions

Good social and organizational skills


Success factors tufts perspectives
Success majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”Factors – TuftsPerspectives

Students Trained in “authoring and content management” aspects of TUSK

Understanding of value of TUSK from a learner’s perspective

Skype - good communication

Good backup by Tufts technical staff when problems arise


Challenges
Challenges majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”

  • Sustainability

    • Transfer of all knowledge for system management

    • Transfer of skills to maintain the system

    • Retain trained staff

  • Technology

    • Access to computers

    • Bandwidth


How does tusk support an integrated educational experience
How does TUSK support majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”an integrated educational experience?


Tusk as a complete system
TUSK as a Complete System majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”

USERS

Personalized tools

Development and Management Tools

CONTENT

INFRASTRUCTURE

Flexible and Extensible


Under development
Under Development…. majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”

  • Competency Based Education

    • Input competencies and learning outcomes

    • Match/track content to outcomes/competencies

    • Track student competencies (eportfolio)

      • Student view

      • Faculty and curriculum planners view


Under development mobile tusk
Under Development majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”Mobile TUSK


Tusk impact
TUSK Impact majority of the world's population, and for the foreseeable future, the cell phone is the computer, and it will be the portal to the internet, and the communications tool, and the schoolbook, and the vaccination record, and the family album, and many other things…”

Knowledge about learner, content, system

Integrated knowledge management

Transform how we educate and assess

Interdisciplinary collaboration and integration locally, globally

Facilitates quality improvement