Developing a mobile optimized web instrument for the consumer expenditure diary survey
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Developing a Mobile-Optimized Web Instrument for the Consumer Expenditure Diary Survey. Nhien To Brandon Kopp Jean Fox Erica Yu Federal CASIC Workshops March 20, 2014. Background. Exploring various technology possibilities:

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Developing a mobile optimized web instrument for the consumer expenditure diary survey

Developing a Mobile-Optimized Web Instrument for the Consumer Expenditure Diary Survey

Nhien To

Brandon Kopp

Jean Fox

Erica Yu

Federal CASIC Workshops

March 20, 2014


Background
Background Consumer Expenditure Diary Survey

  • Exploring various technology possibilities:

    • March 2010Data Capture Technology Forum (Gemini Conference Team)

    • March 2011 Data Capture Technologies and Financial Software for Collecting Consumer Expenditure Data Report (Westat)

    • October 2012Evaluation of Financial Application Software (BRPD)


Advantages and motivations for using a mobile d evice
Advantages and Motivations for Using a Mobile Consumer Expenditure Diary SurveyDevice

  • Increase in smartphone ownership (> 50% of adults in the U.S.)

  • Convenience and portability

  • Individual vs. Household

  • Reduced recall through real-time reporting

  • Direct data entry by respondents


Challenges of u sing a m obile d evice
Challenges Consumer Expenditure Diary Surveyof Using a Mobile Device

  • Small real estate (Maximizing button and text sizes)

  • Different devices and operating systems (including different versions within the same brand)

  • Different browsers (stock browsers vs. downloaded browsers)

  • Different screen settings (e.g. size, portrait vs. landscape)

  • Different keyboards and scrolling wheels

  • Different user skill levels


Mobile optimized web option vs mobile app
Mobile Optimized Web Consumer Expenditure Diary SurveyOption vs. Mobile App

Pros

  • Doesn’t require programming in multiple languages

  • Doesn’t require user to download

  • Doesn’t require updates

  • More secure

Cons

  • Allows access via personal computer, which may not properly display a mobile-optimized page

  • Requires an internet connection which affects access and speed

  • Appearance varies across browsers and devices based on individual versions and settings


Wish list based on the evaluation of existing apps
Wish List Based on the Evaluation of Existing Apps Consumer Expenditure Diary Survey

  • Asmartphone app should be used in conjunction with a Web diary or a paper diary.

  • Reminders to enter expenses

  • Include “smart” features in the Description field to ease respondent burden (e.g. spell-check, auto-suggest, speech-to-text)


Wish list based on the evaluation of existing apps1
Wish List Based on the Evaluation of Existing Apps Consumer Expenditure Diary Survey

  • Camera to photograph receipt/record with ability to parse the text to automatically pull out at least some of the information

  • Barcode scanner

  • Categories to match the paper diary

  • Date of Purchase (an easy way for participants to enter in the date of purchase)

  • User-friendly “Help” system


The design flowchart
The Design (Flowchart) Consumer Expenditure Diary Survey


Login screen
Login Screen Consumer Expenditure Diary Survey

Login

credentials

Required

security

information


Post login screen
Post Login Screen Consumer Expenditure Diary Survey


Home summary screen
Home/Summary Screen Consumer Expenditure Diary Survey


Information help screen
Information/Help Screen Consumer Expenditure Diary Survey


Expense entry screen date
Expense Entry Screen Consumer Expenditure Diary SurveyDate


Expense entry screen cost
Expense Entry Screen Consumer Expenditure Diary SurveyCost


Expense entry screen description
Expense Entry Screen Consumer Expenditure Diary SurveyDescription


Expense entry screen category
Expense Entry Screen Consumer Expenditure Diary SurveyCategory


Expense entry screen food and drink away from home
Expense Entry Screen Consumer Expenditure Diary SurveyFood and Drink Away from Home


Expense entry screen food and drink for home consumption
Expense Entry Screen Consumer Expenditure Diary SurveyFood and Drink for Home Consumption


Expense entry screen clothing shoes jewelry accessories
Expense Entry Screen Consumer Expenditure Diary SurveyClothing, Shoes, Jewelry, & Accessories


Expense entry screen all other products services
Expense Entry Screen Consumer Expenditure Diary SurveyAll Other Products & Services


The design flowchart1
The Design (Flowchart) Consumer Expenditure Diary Survey


Summary
Summary Consumer Expenditure Diary Survey

  • Selecting the technology

    • Data needs

      • Accuracy

    • Respondent needs

      • User-friendly

  • Designing the instrument

    • Data needs

      • Accuracy

    • Respondent needs

      • User-friendly

  • (real time reporting, individual vs. household,

  • direct data entry)

  • (convenience, individual vs. household)

  • (categories, clear fields, keyboards, help)

  • (categories, clear fields, keyboards, help,

  • option to provide receipts)


Developing a mobile optimized web instrument for the consumer expenditure diary survey

Nhien To Consumer Expenditure Diary SurveyEconomistDivision of Consumer Expenditure SurveysOffice of Prices and Living Conditionswww.bls.gov/cex(202) 691-6866to.nhien@bls.gov