gertrude i hewapathirana phd n jonas ohrberg phd forbes school of business ashford university n.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
Gertrude I. Hewapathirana (PhD) N. Jonas Ohrberg (PhD) Forbes School of Business Ashford University PowerPoint Presentation
Download Presentation
Gertrude I. Hewapathirana (PhD) N. Jonas Ohrberg (PhD) Forbes School of Business Ashford University

Loading in 2 Seconds...

play fullscreen
1 / 23

Gertrude I. Hewapathirana (PhD) N. Jonas Ohrberg (PhD) Forbes School of Business Ashford University - PowerPoint PPT Presentation


  • 171 Views
  • Uploaded on

The Assessment of B usiness Competency Needs: US Business Managers’ suggestions for Business Educators to Prepare Future Global Leaders 2014 IACBE Annual Conference San Diego, California April 10, 2014. Gertrude I. Hewapathirana (PhD) N. Jonas Ohrberg (PhD)

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'Gertrude I. Hewapathirana (PhD) N. Jonas Ohrberg (PhD) Forbes School of Business Ashford University' - cutter


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
gertrude i hewapathirana phd n jonas ohrberg phd forbes school of business ashford university

The Assessment of Business Competency Needs: US Business Managers’ suggestions for Business Educators to Prepare Future Global Leaders2014 IACBE Annual Conference San Diego, CaliforniaApril 10, 2014

Gertrude I. Hewapathirana (PhD)

N. Jonas Ohrberg (PhD)

Forbes School of Business

Ashford University

purpose
Purpose:
  • Outline trends in global leadership research
  • Identify the specific skill set required for global business managers
  • Discuss the possible use of US business leaders as a resource in preparing entry level global managers
q uestions
Questions:
  • How can US international business managers contribute to preparing entry level managers?
  • What new competencies are in demand?
  • What is the research telling us about global management practices and skills?
o utline
Outline:
  • Trends in Academic Research
    • Cultural Intelligence
    • Cross Border Leadership
    • Global Mindset
    • Global Leadership
o utline1
Outline:
  • Global Leadership Focus - Discussion
    • Bayer Corporation
    • IKEA
    • Toys R Us
global management equation
Global management equation:

S + E + GBM = PS

S= Student

E= Educator

GBL = Global Business Managers

PS = Prepared Student

cultural intelligence
Cultural Intelligence

Cultural Intelligence (CQ):

“Multifaceted competency consisting of cultural knowledge, the practice of mindfulness, and the repertoire of behavior skills” (Thomas & Inkson, 2004, pp. 182-183).

cultural intelligence1
Cultural Intelligence

Elements of CQ:

  • Meta-cognition: Ability and knowledge related to processing information
  • Cognition: Self-awareness, external social elements, processing of information.
  • Motivation: Interest and intent in learning and functioning
  • Behavior: Verbal and non-verbal behavior in cultural context

(Crowne, 2008, p. 392)

cross border leadership
Cross-Border Leadership

Cross-Border Leadership Effectiveness:

“Thus, we define cross-border effectiveness as the effectiveness of observable actions that managers take to accomplish their goals in situations characterized by cross-border cultural diversity”

(Rockstuhl et al, 2011, p. 826).

cross border leadership1
Cross-Border Leadership

Cross-Border Leadership Effectiveness:

  • Multicultural Perspective: Avoid country specific perspective
  • Local and Global Balance: Importance of demands and issues
  • Multiple Cultures: Ability to relate to, understand and work with
  • EQ and CQ important elements of effective cross-border leadership effectiveness

(Rockstuhl et al, 2011, p. 826, 834).

global mindset
Global Mindset

Global Mindset:

“…set of attributes that help a manager influence individuals, groups and organizations from diverse, cultural, political, and institutional backgrounds” (Javidan& Walker, 2012, p. 38).

slide13

Global Mindset

Global Mindset:

  • Intellectual Capital
    • Global Business Savvy
  • Psychological Capital
    • Passion for Diversity
  • Social Capital
    • Interpersonal Impact (Javidan & Walker, 2012, p. 38).
slide14

Global Leadership

Global Leadership:

“Individuals who effect significant positive change in organizations by building communities through the development of trust and the arrangement of organizational structures and processes in a context involving multiple cross boundary stakeholders…and multiple cultures…”

(Mendenhall, 2008, p. 17).

slide15

Global Leadership

  • Project Ulysses:
    • Responsible Leadership Competencies
    • Ethical Literacy
    • Self-Development
    • Community Building
    • Cultural Intelligence
    • Global Mind-set (Pless, Maak, & Stahl, 2011)
global leadership discussion1
Global Leadership - Discussion

Bayer Corporation

  • Global mindset
  • Cultural Sensitivity
  • GlobeSmart
    • Leadership development – Global Mindset
    • Online database: content, topics, assessment tool
    • Cultural awareness, diversity
    • Support and knowledge sharing (Smith & Victorson, 2012).
global leadership discussion2
Global Leadership – Discussion

IKEA

  • Summit Consulting - Consulting Firm
    • Challenges in opening stores internationally
    • Issues: Trust, communication, values, culture, and mindset
    • Solutions:
      • Understanding and knowledge of different cultures
      • Clear and distinct roles and responsibilities

(Jorgensen, 2014)

global leadership discussion3
Global Leadership – Discussion

Toys R Us

  • England – Lack of basic knowledge and understanding of local market
  • Sweden – Conflict with Labor Unions and Swedish government
  • Japan – Japanese Law and approval process for foreign corporations
      • Toy industry and vendors actively worked against entry
global leadership equation
Global Leadership Equation:

S + E + GBL = PS

S= Student

E= Educator

GBL = Business Leaders

PS = Prepared Student

r eferences
References

Crowne, K. (2008). What leads to cultural intelligence? Business Horizons, 51, 391-399.

Javidan, M., & Walker, J. (2012). A whole new global mindset for leadership. People & Strategy, 35(2), 37-41.

Jorgenson, A. (2014). Global growth through leadership. Retrieved on March 25, 2014 from http://www.summit- consulting.dk/en-GB/Solutions/Organisational-Robustness.aspx

Mendenhall, M. E. 2008. Leadership and the birth of global leadership. In M. E. Mendenhall, J. S. Osland, A. Bird, G. R. Oddou, & M. L. Maznevski, (Eds.), Global leadership: Research,practice, and developement: 1–17. London, New York: Routledge.

Rockstuhl, T., Seiler, S., Ang, S., Van Dyne, L. & Annen, H. (2011). Beyond general intelligence (IQ) and emotional intelligence (EQ): The role of cultural intelligence (CQ) on cross-border leadership effectiveness in a globalized world. Journal of Social Issues, 67(4), 825-840.

Thomas, D., & Inkson, K. (2004). Cultural intelligence: People skills for global business. San Fransico, CA: Berrett-Koehler