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What is Governance?

What is Governance?. Policies, Business Rules, Org Structures & Control Process Standards. Decision Making. Work Values & Code of Code (behaviour rules). Processes. Behaviours. Control & Risk MGT Methods & Systems. Legislative Rules Statutory Reporting. Ethics & Social Responsibility.

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What is Governance?

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  1. What is Governance? Policies, Business Rules, Org Structures & Control Process Standards Decision Making Work Values &Code of Code (behaviour rules) Processes Behaviours Control & Risk MGT Methods & Systems Legislative Rules Statutory Reporting Ethics & Social Responsibility Ethical Practices Legislative Compliance

  2. What is IT Governance? Van Grembergren , 2002 Control & Risk MGT Methods & Systems Supporting the Formulation of IT Strategy Deployment of IT Strategy

  3. What is IT Governance? IT Governance Institute, 2003 Via Process Standards Via Leaders’ Examples

  4. What is IT Governance Luftman et al, 2004 Decision Making Guidelines – Who, Why, How

  5. Why IT Governance? Avoid being disadvantage in national/global competition by Making decisions that are likely to bring successes than failures Legislative Compliance egGovernment Regulations Too much escalating IT costs by Leveraging proven & reusable process standards to ensure efficiency & high productivity Too many large IT failures

  6. Other Reasons for IT Governance Transparency Traceable Audits Prevent Business / Project Failures Prevent Unethical Practices Prevent Fraud & organised Crime Within Budgeted Costs Delivers Best Value Accountability Control Works

  7. ITIL – Service Provisioning & Management Standards

  8. COBIT Controls for

  9. TMForum

  10. eTOMEnhanced Telecom Operations Map

  11. Universal Service Management Body of Knowledge - USMBOK

  12. IT Governance Tools Enterprise Architecture Standards Organisation Project Management Standards CEO-CIO Reporting Relationships Anything that sets Control & Risk MGT Standards Cross Career Development Budget & Quality/Testing Systems Shared Risk Management Responsibilities Project Steering Committees or Governance Boards

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