1-888-597-0064 | Shein Customer Service /Shein Return Policy

1. Shein Customer Service Shein is an e-commerce platform for fashion and accessories. Shein is a one-stop destination for fashion bloggers, mainly focus on women’s wear but also available all the other categories like men’s clothing, kid’s clothing, shoes, and accessories. You can totally depend upon Shein when it comes to procuring the latest fashion items in a comfortable way. All you need to do is to gain the bene?ts of this online shopping platform is to scan the list of items, place the order with few taps on the screen and wait until you receive the delivery at the given address. Always keep in mind that the sales team of this e-commerce shopping facility always takes the best care for the customer’s time and convenience. Key o?cials never pressure customers to compromise upon the wastage of time. After accepting your order, skilled and trained executives immediately start the process to deliver the product at the mentioned address on time. Ordered products reach you in 5 to 7 business days. This business standard is the leading point of its professionalism. For the same, you can totally depend upon its retailing process to get the delivery on time. The entire shopping process just requires a few taps on the mouse. You don’t have to go out of your house or o?ce even for a single second except to go out to take delivery. Return/Refund Policy of Shein. if you’re not satis?ed with shein products you can appeal a return/refund request within 45 days. The product you want to return/refund must be unworn, unwashed and damaged with all the original stickers. After your request is accepted, return/refunds will be initiated within 7 days after your package is received by shein, your refund will be initiated into your original payment account or shein wallet according to your request. return/refund made easy for the users, and the delivery price and insurance policies are non-refundable. Process of Self Return. Log into your Shein account ?nd the order in my orders’. Tap on the ‘return item’ button selects the items you would want to return, enter your reason and submit. Select self sending or pick up service (also, choose to pick up address and post o?ce information required) the logistics company will connect to you as soon as possible, and the courier will come to pick up the package. We will con?rm the parcel once we receive the return and the status of return and refund will be updated within 7 working days. Refund will be initiated in your original payment method or the wallet. Return With the Help of Customer Service ???Please contact customer service, indicating the items you would ???want to return and the reason. ???You will receive a response as soon as possible and Your patience will be appreciated.

2. ???After receiving return instructions from us, please pack up the ???items to be returned with the original packing. ???Drop your package at the local post o?ce. ???Most returns are processed within 5 to 7 business days after we receive your package. ???We’ll initiate the refund to your SHEIN wallet if we are not informed otherwise to refund to your original payment method. ???The balance amount can be used on your next purchase. Once your refund is initiated, you’ll receive a con?rmation email.. NOTE: – if your order is paid in COD, then wallet balance cannot be withdrawn, wallet balance can be used together with coupon code and points on your next purchase. Return Conditions ???RETURNTIME & ORDERS Return/Refund requests must be appealed within 45 days after the delivery date If you receive a missing or damaged/defective item, customer service should be noti?ed within 24 hours of receiving it. ???UNAVAILABLEITEMSFORREFUND Items that cannot be returned or exchanged: bodysuits, lingerie, underwear,  event & party supplies, DIY supplies, pet supplies, beauty, jewelry, and accessories (except scarves, bags, and mermaid blanket) ???RETURNREGARDINGPROMOTIONITEMS. ???REGARDINGNON-SHEINPRODUCTS ???RETURNMETHOD & COST Return/Refund requests must be appealed within 45 days after the delivery date If you receive a missing or damaged/defective item, customer service should be noti?ed within 24 hours of receiving it. 2) UNAVAILABLEITEMSFORREFUND Items that cannot be returned or exchanged: bodysuits, lingerie, underwear,  event & party supplies, DIY supplies, pet supplies, beauty, jewelry, and accessories (except scarves, bags, and mermaid blanket) 3)RETURNREGARDINGPROMOTIONITEMS. All items in bundling promotion are not eligible for exchange or returns. Free gifts, ?ash sale, promotion items and items with non-returnable marks cannot be returned or exchanged Items that can be returned must be in unworn and unwashed condition with original stickers and packaging. Worn, damaged, washed and altered items cannot be returned or exchanged. REGARDINGNON-SHEINPRODUCTS Items that are sent back by you without double checking with us. Make sure you check your products for return before shipping them out and we’ll not be responsible for non-shein products. RETURNMETHOD & COST Shein does not o?er freight to collect (FTC) services for the returned packages and the return will be at your own cost. NOTE:  SHEIN RESERVES RIGHT TO NOT ACCEPT RETURN REQUEST IN SUCH SITUATION: ???Return of non-shein items. ???Return  without application ???Return of non-returnable items, free gifts, or ?ash sale items ???Return without application. REFUNDS REFUNDMETHOD The refund will be initiated to your shein wallet or your original payment method as per your request. REFUNDPROCESSTIME Refund will be initiated within 48 hours after receiving your returned item. If you choose shein wallet you will get your refund within 24 hours after shein initiated. If you choose an original payment method, it takes time to refund money to your original payment account. Generally takes 2 to 10 business days after shein initiated depends on your bank account or payment mode. DEDUCTION

3. Pickup service charges 65rs that will be deducted from the total amount to be refunded. Shipping will be made at your own cost. Refunds will be initiated only for the product’s price; other charges like shipping guarantee, shipping, and COD service charges are non-refundable.                                                       Disclaimer Contact us Quick links Follow us To provide the clients with exclusive service and technical support, we o?er a list of services that are mentioned above through an independent third party. ReadMore Email: contact@thewidehelp.com Home    AboutUs Phone: 1-888-597-0064  Blog Address: 25 Canal St., New York ContactUs privacypolicy PROUDLY POWERED BY WORDPRESS | THEME: AIRI BY ATHEMES.