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Development of LCPM decision-making models and tools

Development of LCPM decision-making models and tools. Walter van Dijk SURFnet. Amsterdam, 23 November 2005. Topics. Why Scope Deliverables Actions Resources. Why?.

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Development of LCPM decision-making models and tools

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  1. Development of LCPM decision-making models and tools Walter van Dijk SURFnet Amsterdam, 23 November 2005

  2. Topics • Why • Scope • Deliverables • Actions • Resources

  3. Why? • Average NREN customer-base (universities and research-institutions) is becoming more critical towards the NREN service portfolio • Logical development now that: - (high-speed) connectivity and associated services are “mission-critical” for a growing number of users and - commercial ISP’s are closing the gap (financial, technological, services) with NREN’s • Hence: NREN service portfolio should align with existing and future customer requirements!

  4. But, we face… … a serious obstacle since service-development within NRENs has traditionally been public funded and hence a technology push orientation is not uncommon … a serious threat since a demand-pull orientation would probably not stimulate innovation and would therefore result in a lack of differentiation with commercial ISPs … a second threat considering that a focus on innovation and technology is the “raison d’être” for NRENs from the perspective of funding bodies

  5. Hence, a model is needed that: • avoids the pitfalls of a “demand pull” orientation • avoids the pitfalls of a “technology push” orientation • allows for input and feedback from customers at the various stages of service development • preserves the valuable orientation on innovation and technology within NRENs

  6. Scope • Development of best practices for decision making models for LCPM within NREN’s

  7. Deliverables • White paper of the ratio for LCPM • Documenting best practices for LCPM models within European NREN’s • Developing an “off the shelf” model for LCPM processes within an NREN

  8. Actions • Today • Finalise scope, deliverables • Identify interested parties • Before end 2005 • Identify individual actions for each deliverable • Assign deliverable priorities • Assign work!!!

  9. Resources • People responsible for LCPM within NREN’s (survey, interviews?) Question: how do we find out who is responsible for LCPM-issues within the TERENA constituency? • Us ;-)

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