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A Brand New Course "Introduction To CRM Systems" at CTS College

"A Customer Relationship Management (CRM) system "lets you store contact details for clients and prospects, recognise sales openings, log service complaints and coordinate marketing strategies, all in one central location In Trinidad, CTS College bring up a brand new course for those who is interested in Customer Relationship Management. And make it accessible to everyone in the company who may need it for any customer encounter (Salesforce.com).

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A Brand New Course "Introduction To CRM Systems" at CTS College

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  1. CTS College presents a brand New Course in: Introduction to CRM Systems

  2. CRM Systems Help Business Grow! How?

  3. Register Now for the upcoming course carded to start: Start Date: Saturday 6th March 2021 Time: 1:00 pm to 4:00 pm (2 Days) Cost: $1,200

  4. COURSE OBJECTIVES Topic 1: Contact Management Topic 2: Lists Create and use lists to segment your customers Topic 3: Chat flows Discover your potential customer needs via a chat widget. Topic 4- Tasks Set up tasks to complete by you or other users that are important to moving the sale along. Topic 5- Templates Learn how to build templates to engage with clients and instantly send emails that may have reoccurring questions/ themes. Topic 6- Revenue Track potential revenue via deals. Topic 7- Pipeline Management Setup and customize deal pipelines Topic 8- Help Desk Prioritize your customer service efforts using tickets Topic 9 - Quotes Send professional looking quotes to customers and set up a product library. Topic 10 – Performance Track your performance (or your team’s performance) against key performance indicators via the use of reports.

  5. WHO SHOULD ATTEND? • Sale Professionals • Marketers • Customer Service • Small and Medium Size Business Owners/Entrepreneurs who are interested in task automation, improved customer service and increased sales performance.

  6. WHAT AM I GOING TO LEARN?

  7. CONTACT US Website: https://www.ctscollege.com Address: #120 Montrose Main Road, Chaguanas, Trinidad and Tobago, West Indies Phone: (868) 671-2551 Email: study@ctscollege.com Monday - Friday: 8:00am to 6:00pm Saturday - 8:00am to 4:00pm Invest in yourself for a brighter future

  8. THANK YOU

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