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CERCA. Briefing. Terry Milholland Internal Revenue Service Chief Technology Officer October 21, 2010. An ever changing world requires a nimble environment to meet the needs of the public. New workforce expectations Increasing Electronic Filing Increasing inter-governmental data sharing

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cerca

CERCA

Briefing

Terry Milholland

Internal Revenue Service

Chief Technology Officer

October 21, 2010

an ever changing world requires a nimble environment to meet the needs of the public
An ever changing world requires a nimble environment to meet the needs of the public
  • New workforce expectations
  • Increasing Electronic Filing
  • Increasing inter-governmental data sharing
  • Tighter security demands
  • Increasing need for automation
our challenge is to be able to reconcile different perspectives both internal
Our Challenge is to be able to Reconcile Different Perspectives… both Internal…

Business Users

Subject Matter Experts

Architects

DataAnalysts

Developers

DBAs

External Stakeholders

I can’t give you the data until you tell me what you want

How do I know that the data on this report will match Susan’s report?

What is the original source of this data?

How are we going to integrate this data with the other data?

How can I tell which systems will be impacted if I make this data change?

I can’t tell you what I want until I see the data

How can I ever make sense of all these different forms and interact with the IRS?

and external
…And External…

GAO

Dept of Education

Capital Hill

IRS

TIGTA

Treasury

American Public

When will you address those material weaknesses around your databases?

We recommend you consolidate databases

Can I get a copy of that data?

What is your ten year spend plan around databases?

How can we leverage the IRS database architecture?

We have consolidated – we now have twenty databases

What is the difference between a 1040, 1040a, 1040EZ and 1040c?

this becomes even more difficult by having to be master linguists
…This Becomes Even More Difficult By Having to be Master Linguists

TIGTA

Dept of Education

podatku

세금

tassa

belasting

GAO

Developers

Subject Matter Experts

steuer

impuesto

Business Users

тягло

Capital Hill

imposto

IRS

American Public

impôt

Treasury

Architects

tax

treth

DataAnalysts

External Stakeholders

DBAs

vergi

slide6

…A Data Centric Strategy Can Align Communications

Business Metadata

Metadata Bridge

Technical Metadata

The Data User Community

External

Internal

Unified Data Management – Enterprise Data Model

real irs example
Real IRS Example

What do the following have in common?

  • Line 37.....................................................................1040
  • Line 21.....................................................................1040A
  • 750……………………………………………………...Electronically Filed 1040
  • Adjusted Gross Income Compensation…………….Electronic Tax Administration Marketing
  • Adjusted Gross Income Range…………………….. Electronic Tax Administration Marketing
  • Adjusted Gross………………………………………..Earned Income Tax Credit
  • Adjusted Gross IncomeEXAM………………………Examinations Operation Audit Database

These all represent different names for Adjusted Gross Income, where

  • Each one exists in a different system
  • With it’s own format
  • And it’s own business rules
  • Plus gets updated annually from form changes

This is just one element but we have thousands of data elements across the IRS!

data format example taxpayer identification number
Data Format Example – Taxpayer Identification Number

Today

Validity indicator

System 1

(10 char)

Packed Decimal

  • 0
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9

Taxpayer Identification Number (TIN) Type/

Validity Indicator

System 2

(10 char)

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 0

EBCDIC

Source Indicator

TIN Type/

Validity Indicator

System 3

(11 char)

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 1
  • 0

ASCII

Validity Indicator

TIN Type

Source Indicator

System 4

(12 char)

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 0
  • 0
  • 1

Character

TIN Type

Validity Indicator

Target

Manage Taxpayer

Account Target

Database Format

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
slide9

. . . and we are moving toward realizing that

Data-centric Vision for the IRS.

this data centric strategy will help drive our focus for a 3 year program to become world class
This Data Centric Strategy will help drive our Focus for a 3+ Year Program to become World Class

Wave 3 24-54 months

Wave 2 12-36 months

Wave 1 0-18 months

  • Deliver web services (e.g., taxpayer transcripts, DoE functionality) using Agile development
  • Reduce Operations& Maintenance costs/ increase capacity through virtualization and Operations Excellence program
  • Effectively address risk management across data and operations
  • Complete industry standard web platform (irs.gov, RUP/EUP)
  • Capability Maturity Model Integration (CMMI) / Information Technology Infrastructure Library (ITIL)
  • Data Centric (e.g. CADE2 DB+)
  • Simplify governance and re-balance the organization towards IT “doers” vs. “managers”
  • Pilot and launch new end user technologies to improve productivity
  • Improve end user support effectiveness
  • Complete CADE2 to improve the use of data across the IRS
  • Radically rationalize Applications Development and Maintenance portfolio
  • Provide standardized services that use shared, commoditized technology (e.g., Tiered storage)

On-going foundational on-going

  • Build internal capability through recruiting and training in leadership and key technology areas to reduce reliance on vendors
  • Utilize cost and performance data throughout IT
  • Partner with the business to more effectively plan demand
delivery of cade 2 is our first implementation of the data centric model all others are following
Delivery of CADE 2 is our first implementation of the data centric model … all others are following…
  • Data Model
  • Relational Database
  • Production use of the Database
  • Move toward Daily Processing
while we continue to maintain and improve current bsm systems
…While we continue to maintain and improve current BSM systems…

CURRENT CADE

AMS

MODERNIZED E-FILE

MeF Release 6.1 deployed on January 7, 2010, and delivered the Business Master File (BMF) returns and the entire infrastructure for Release 6.1. The Individual Master File (IMF) component of MeF was delivered on February 17, 2010.

Current CADE Release 5.2 successfully deployed on January 18, 2010, delivering the tax year 2009 filing season tax law changes affecting individual taxpayers and other technical improvements.

As of August 30, 2010, current CADE has posted over 41.1 million returns and processed more than 35.7million refunds totaling in excess of $66 billion, which were delivered to taxpayers on average 5 days faster than the legacy systems.

  • Over 8 million returns (IMF and BMF) have been submitted and over 6.2 million have been accepted.
  • Approximately 6.8 million BMF returns have been submitted
  • Approximately 1.2 million IMF returns have been submitted
  • Modernized e-File has an average 8% processing error rate, compared to 19% for transcription-based paper processing.
  • Seventeen states are participating in the MeF Fed-State program. Over 1.16 million state returns have been received through MeF.
  • Following a successful pilot completion on September 4, 2009, AMS 2.1 deployed into production nationwide to all AMS users on September 15, 2009: enhancing views of tax account information and system-wide access to the Correspondence Imaging System images via a secure protocol to protect network traffic.
  • Since the Release 2.1 deployment, over 1.1 million correspondence image view requests have been processed.
as well as other essential projects

Filing Season

Affordable Care Act (ACA)

Information Reporting and Document Matching (IRDM)

Return Review Program (RRP)

Filing Information Return Electronically (FIRE)

Foreign Account Tax Compliance Act

(FATCA)

Internet Strategy

Portal (IRS.GOV, EUP, RUP, PUP

e-Authentication

Secure email

Web Services (e.g. e-Transcripts)

As well as other essential projects …