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The Management of People. “There is a tide in the affairs of Men which taken at the flood, leads on to Fortune”. Work is Love made Visible Khalil Gibran The Prophet (1923). Peter Sims Professor of Public Health medicine The School of Medicine

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The Management of People


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the management of people

The Management of People

“There is a tide in the affairs of Men which taken at the flood, leads on to Fortune”

petersims@upng.ac.pg

work is love made visible khalil gibran the prophet 1923
Work is Love made VisibleKhalil Gibran The Prophet (1923)
  • Peter Sims
  • Professor of Public Health medicine
  • The School of Medicine
  • University of Papua New Guinea
  • P.O.5623, BOROKO
a human resource strategy
Health care Systems are highly complex

There are multiple and complex tasks

Staff costs are 80% of the Budget

A Human Resource Strategy
a multiplicity of tasks and skills
A Multiplicity of Tasks and Skills
  • Clinical staff,-Nurses, Doctors, Pharmacists
  • Scientists,-Physicists,Chemists, Engineers
  • Support staff,-Cooks, Cleaners,Clerks
  • Managerial staff,-Plan,Pay,Inform,Run
aims and objectives
Recruitment

Selection

Nurture

Discipline

Disputes

Dismissal

Retirement

Redundancy

AIMS and Objectives

The Employment Span

slide6

THE EMPLOYMENT CYCLE

Job Description 1

New Entrants

Advertise 2

Exit

Interview 3

Interview leavers 8

Recruit 4

Manage disputes 7

Train 5

Nurture 6

recruit
RECRUIT
  • Supply and Demand-what is the current market for Health Workers
  • Word of Mouth
  • Patron
  • Advertisement
  • Head hunt
select
SELECT
  • Application
  • CV
  • Psychometric Tests
  • References
  • Interview
  • Presentation
  • Probation
nurture
NURTURE
  • Job description
  • Performance review
  • Pay & Conditions
  • Personnel records
  • Training
  • Promotion
  • Prevention
  • Leavers
discipline
DISCIPLINE
  • Rules
  • Monitoring
  • Fairness
  • Trade Unions
  • Appeal mechanism
  • Warnings
  • Help & support
  • Redundancy
disputes
DISPUTES

Payments,incentives, bonuses, overtime

Custom & Culture

People

Politics

Conditions of employment

Union regulations

Job fulfillment

breakdown
BREAKDOWN
  • No dialogue
  • Intransigence
  • Other audiences
  • Loss of face
dismissal
DISMISSAL

Conduct

Sickness

Performance

the challenge opportunity of health management
Immensely worthwhile

Clever and able colleagues

Endlessly fascinating

Small p and large P POLITICS

In the media eye

No “right” answers

Money and waiting Lists

Government interference

Negative criticism

Poorly performing doctors

The Challenge & Opportunity of Health Management
rudyard kipling

IfIf you can keep your head when all about you are losing theirs’ and blaming it on you;If you can trust yourself when all men doubt you,But make allowance for their doubting too;

Rudyard Kipling