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Providing Families with Support Via Skype

Providing Families with Support Via Skype. Molly McDonald, LMT, Craniosacral Therapy, Infant Massage Instructor. Body Mind & Molly Skype Services. Anything that doesn’t require my physical contact, but does require the ability to see one another Infant Massage Instruction/Demonstration

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Providing Families with Support Via Skype

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  1. Providing Families with Support Via Skype Molly McDonald, LMT, Craniosacral Therapy, Infant Massage Instructor

  2. Body Mind & Molly Skype Services • Anything that doesn’t require my physical contact, but does require the ability to see one another • Infant Massage Instruction/Demonstration • Tummy Time! Instruction • Group or individual video sessions • Trouble shooting or consulting

  3. Skype

  4. What is Skype?

  5. What’s What?

  6. What you and your clients need in order to Skype • Computer • (see system requirements on skype website) • Reliable internet connection • Web Camera • Microphone

  7. What are your needs? • When you are working with families, will you be working with one at a time, or will you be connecting a group?

  8. What are your needs? • Free account is perfect for one-on-one connecting

  9. One-on-One Video Calls

  10. What are your needs? • Premium will connect up to 5 users on 5 different computers at a time (i.e. Group Video Call)

  11. Group Video Calls

  12. Skype friendly devices

  13. Computer Download

  14. Group Video Calls • 5 or more computers/users in one video conversation. • You will see 5 separate screens on your computer screen in a grid. • Everyone can see and hear everyone else (unless they mute themselves or turn their video camera off).

  15. Group Video Calls- Benefits You can provide multiple families information during one session. With the video aspect, you are also able to demonstrate things visually for one another. Families do not need to leave their homes to get the support/education you provide.

  16. Group Video Calls- Possible Drawbacks • Possibly difficult to see the level of detail you need to see with multiple small screens (versus one large screen).

  17. Group Video Calls- Possible Drawbacks • Difficulty demonstrating properly while still working in front of your camera

  18. Group Video Calls- Possible Drawbacks • Background noise • Especially if babies are involved, I would suggest having families ‘mute’ their microphones unless they need to ask a question.

  19. Things to keep in mind… • Can be very convenient for families by minimizing appointments that take them out of the home • You will need to consider how the family will pay you for services • Sometimes internet connections can be disturbed creating • Pixelated video • Freezing images • Distorted sound

  20. Once you are on Skype…

  21. Once you are on Skype…

  22. Payment and Registration for others to pay for your services • Payment Options: • Paypal • (free- pay a percentage per transaction) • Square • (free-Credit Card via smartphone- pay a percentage per transaction) • Check via mail • Send an Invoice

  23. Payment and Registration for Services • Registration • Via email or phone (free) • collect necessary information, email information about connecting on skype at appointment time. • On-line via jotform.net (free) • Collects information • manages payment processing • Sends client welcome letter with instructions upon registration completion.

  24. Tummy Time!

  25. Select and Register

  26. Expanding Possibilities • Think about your practice and services which do not necessarily require your physical proximity.

  27. Expanding Possibilities • Know whether you can manage/hire out the necessary management of the various software you are using

  28. Expanding Possibilities • Try it! You can always decide that it isn’t ideal, but it may just open up new avenues, with fewer resources/time.

  29. Molly McDonald, LMT, CraniosacralTherapy, Prenatal Postpartum/Newborn servicesBody Mind & Molly812-929-1978www.BodyMindAndMolly.cominfo@bodymindandmolly.com

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