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Power

Power. Generation. Main Menu. QuickServe Online CPG Training. Basic Information. Bill of Materials PGBU Product. Serial Number Content Search. Bill of Materials Part Number. Engineer to Order Indication. SRT User Tool. News Items. DDA Library. HTML Content. Order Hardcopy Manuals.

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  1. Power Generation Main Menu QuickServe Online CPG Training Basic Information Bill of Materials PGBU Product Serial Number Content Search Bill of Materials Part Number Engineer to Order Indication SRT User Tool News Items DDA Library HTML Content Order Hardcopy Manuals PDF Settings PGBU Warranty System Literature Search Switchgear/AvK orders PGBU Smart Filter Help Desk

  2. Power Generation Menu Basic Information Cummins Power Generation content can be found by using this section.

  3. Power Generation Menu Basic Information To search for manuals that apply to a specific Power Generation product or product model you must enter the Serial Number (SN) or the Plant, Model, and Spec of the product. This information can be found on the unit’s dataplate which is shown in the next slides. This link will allow you to use advanced search features to find specific manuals and other CPG literature. This link allows you to check for changes to manuals based on selected criteria.

  4. Power Generation Menu Basic Information - Product Identification Each generator set has a data plate. The following slides show how to identify the plant, model, and spec from the data plate. Use this information to perform a “Search by Plant, Model, or Spec” search in QSOL. Note:- “Plant” is the country of manufacturing. • CGT - Technical literature for alternators • CPG Brazil - Technical literature for generator sets manufactured in Brazil. • CPG China - Technical literature for generator sets manufactured in China • CPG USA - Technical literature for generator sets manufactured in USA • CPG India - Technical literature for generator sets manufactured in India • CPG Singapore - Technical literature for generator sets manufactured in Singapore • CPG UK - Technical literature for generator sets manufactured in the UK • NPower - Technical literature for generator sets manufactured by NPower

  5. Power Generation Menu Basic Information - Product Identification for CGT For P80, UC, P7 & and HC products For AvK products The highlighted section on the data plate shows the alternator model.

  6. Power Generation Menu Basic Information - Product Identification for Brazil Address of manufacturing plant Model Select CPG – Brazil from the dropdown Spec. Country: Brazil

  7. Power Generation Menu Basic Information - Product Identification for China Address of manufacturing plant Model Select CPG – China from the dropdown Country: China

  8. Power Generation Menu Basic Information - Product Identification for USA (Commercial) Spec. Model Address of manufacturing plant Select CPG – USA from the dropdown Country: USA

  9. Power Generation Menu Basic Information - Product Identification for USA (Automatic Transfer Switch ATS) Spec. Model Address of manufacturing plant Select CPG – USA from the dropdown Country: USA

  10. Power Generation Menu Basic Information - Product Identification for USA (Marine) Address of manufacturing plant Model Select CPG – USA from the dropdown Note: In some cases the initial numerical values are dropped. So here the model is MDKBJ. Country: USA Spec.

  11. Power Generation Menu Basic Information - Product Identification for USA (RV) Address of manufacturing plant Select CPG – USA from the dropdown Model Country: USA Spec. Note: In some cases the initial numerical values are dropped. So here the model is MDKBJ.

  12. Power Generation Menu Basic Information - Product Identification for USA (Rental) Spec. Model Address of manufacturing plant Select CPG – USA from the dropdown Country: USA

  13. Power Generation Menu Basic Information - Product Identification for USA (Arrow) Spec. Model Address of manufacturing plant Select CPG – USA from the dropdown Country: USA

  14. Power Generation Menu Basic Information - Product Identification for USA (Switchgear/DMC) Model Select CPG – USA from the dropdown Country: USA Address of manufacturing plant

  15. Power Generation Menu Basic Information - Product Identification for NPower Model Select NPower from the dropdown Country: USA Address of manufacturing plant

  16. Power Generation Menu Basic Information - Product Identification for India Address of manufacturing plant Spec. Model Select CPG - India from the dropdown Country: India

  17. Power Generation Menu Basic Information - Product Identification for Singapore Model Address of manufacturing plant Select CPG - Singapore from the dropdown Country: Singapore

  18. Power Generation Menu Basic Information - Product Identification for UK Address of manufacturing plant Spec. Model Select CPG - UK from the dropdown Country: UK

  19. Power Generation Menu Basic Information This link lets you see a Bill of Materials at the time of manufacture by entering a product Serial Number, it also provides a breakdown of a part number, (if you have the appropriate access rights). This link lets you see a Bill of Materials by entering a Part Number, it provides a breakdown of that part number, (if you have the appropriate access rights). These links take you to PG Tools for PGBU SRTs, the Distributor Data Access Drawings, a page detailing how to order hardcopy PG manuals and the PGBU Warranty System, (if you have the appropriate access rights).

  20. Power Generation Menu Serial Number Content Search To search for manuals that apply to a specific Power Generation product enter a Serial Number (SN). This produces a list of documentation configured to the product specifics at the time of shipping. It also returns the main product characteristics and Warranty information.

  21. Power Generation Menu Engineer to Order Indication When a serial number is used to return a Bill of Materials (BoM) or a documentation set for with a product that was produced through the Engineer to Order (ETO) process QSOL displays an indicator. This is an indication that the documents returned may not fully align to the configuration of the product and that some of the parts in the BoM may not be readily available.

  22. Power Generation Menu News Items Go to the “News” section and look at the items to see more information on new features that have been added. This section contains both Engine Business and Power Generation news.

  23. Power Generation Menu HTML Content Many manuals are only available in PDF format, however many are also available in HTML format. To open, click on the icon of the format in which you wish to view the manual. Go to the “News” section and click “Generator Content HTML Content” to learn about more features.

  24. Power Generation Menu HTML Content HTML manuals can be viewed quicker in the field versus opening a PDF manual. You can go through the manual one page at a time by clicking here. Click here to expand and collapse each section. Click on a specific section to jump directly to that section in the manual.

  25. Power Generation Menu PDF Settings To ensure that all CPG PDFs open properly, please take the steps shown below to check that your browser settings are correct. Click Start (button in lower left corner), choose “All Programs”. Open the “CutePDF” folder and select “CutePDF Form Filler. In the Cute PDF Form Filler program, select View. The "Open PDF Form in Browser" setting should not be checked. If it is checked, uncheck it.

  26. Power Generation Menu Literature Search Use the Global Literature Number Search to find specific documents or manuals without having to enter the Plant, Model, and Spec of the generator. The Advanced Search feature allows you to customize your search by choosing categories from the drop-down menus. You can search by date, document type, region, manual type, keyword, and plant, model, and spec. You can also search for documents in a specific language, or search all languages.

  27. Power Generation Menu PGBU Smart Filter You can use the PGBU Smart Filter feature to search for documents that are either new or that have recently been updated. Click View/Edit to select criteria. This window allows you to set the criteria for your search. After selecting which options you want, click “Save Changes” to view the results. Check here to learn more about the PGBU Smart Filter.

  28. Power Generation Menu Bill of Materials – PGBU Product View the Bill of Materials for a specific generator by inputting the Generator Serial Number and clicking “Search”. Any individual component serial numbers will be shown in this column

  29. Power Generation Menu Bill of Materials – Part Number Enter a Item Name (part number) here. The Bill of Material is listed here. Click on a link to see a breakdown of the part.

  30. Power Generation Menu SRT User Tool You can access the SRT User Tool by clicking here. Select the Model and SRT Family here. After selecting the Model and SRT Family, you will be able to choose Administrative, Troubleshooting, and Repair SRTs. Click here for help.

  31. Power Generation Menu DDA Library You can access the Distributor Data Access Library by clicking here. There is a news item posted detailing how Distributor can obtain access to this resource

  32. Power Generation Menu Order Hardcopy Manuals This links to a page that details how to order a hardcopy of the PG manuals There is a news item posted detailing the change of vendor for PG hardcopy

  33. Power Generation Menu PGBU Warranty System You can access the PGBU Warranty System by clicking here.

  34. Power Generation Menu Switchgear/AvK Orders You can find Switchgear/AvK order specific manuals by entering an order number in the keyword search field, located in the Literature Search Tool. Enter the order number here. The related manuals will appear here.

  35. Power Generation Menu Help Desk If you encounter any issues with content or performance with CPG material on QuickServe Online, please submit a QuickServe Online Help Desk ticket. Look for the “Contact Us” link located in the page header. Be sure to select one of the “Generator Set/Alternator” modules so that your ticket is routed to the appropriate group. Also include the Serial Number of the product in the ESN field. It is important to provide a detailed description of the problem in the “Details” section. Please include manual part numbers, models, page numbers and any other serial numbers as this will speed up resolution

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