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“ Public Safety 2000”. Project Team. Project Scope. Public Safety Data System. Phase 1A MILES Phase 1B1 ECC & Dispatch Phase 1B2 Field Reporting Phase 2 Backup ECC. 1997: Requirements 1998: RFP 1999: 800 MHz 2000: Mobile Data 2001: Implementation 2002: Radio System

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Project team

“ Public Safety 2000”

Project Team

Project Scope


Project team

Public Safety Data System

Phase 1A MILES

Phase 1B1 ECC & Dispatch

Phase 1B2 Field Reporting

Phase 2 Backup ECC

1997: Requirements

1998: RFP

1999: 800 MHz

2000: Mobile Data

2001: Implementation

2002: Radio System

2002: Phase 1A

2003: Phase 1B1

2004: Phase 1B2

2005: Phase 1B2/2


Project team

Montgomery County Police

Public Safety Data System

Phase 1B-2: Field Reporting & RMS

Incident

Supplemental

Accident

Field Interview

Query RMS

BANDWIDTH


Project team

11

Commercial Wireless

315 Bag Units

Special Units

Verizon – CDPD

19.2 kbs

Migration to CDMA

All Units

  • 800 MHz Data

  • - 19.2 kbs

  • 2 at Germantown

  • 3 at NRC

  • - 9.6 kbs

  • Single Freq Reuse

  • at 9 sites

10

8

9

A

2

6

7

BANDWIDTH

  • Carole Highlands

  • Hampshire Greens

  • Berkshire Towers

  • NRC

  • Kenwood

  • Quince Orchard

  • Shady Grove

  • Dickerson

  • Germantown

  • Seneca

  • Penn Shop

  • ECC

  • BDA

5

4

3

1


Project team

Montgomery County Police

Public Safety Data System

Electronic Roll Call - Web Board

Daily Items

Sgt Roll Call

Desktop

Migrate to

MDCs

Sniper Case

New Applications


Project team

Montgomery County Police

Public Safety Data System

Traffic Stop - Racial Profiling Data

Document Stops

Currently on PDAs

3 year old program

Not wireless

Cost of wireless

Migrate to

MDCs

New Applications


Project team

Montgomery County Police

Public Safety Data System

Mobile Handheld – Command & Control

  • Project in Development

  • PDA with Commercial Wireless

  • Voice & Text

  • C&C Links

  • CAD

  • Command Staff

  • Special Units

Homeland Security


Project team

Montgomery County Police

Public Safety Data System

Command Bus

Homeland Security

SAT Links

Networked

802.11

Data Links Fed/State

SWAT Support


Project team

REQUIREMENTS: Handheld PDA in 2000

  • Compaq Aero 1550

  • Small Size

  • Sharp B/W screen

  • Backlite screen

  • 16 meg memory

  • Compatible with MS Office

  • Reasonable Cost ($280)

  • 14 hour rechargeable battery

  • Easy to Use


Project team

COST BENEFIT ANALYSIS:

Handheld PDA in 2000

Data Base/Hardware

Pick List

Reduced Errors

No Supervisor Time

No Data Entry

Positive Attitude

Migration to Mobile Data

Forms

Processing Time

Supervisor Time

Accuracy

Data Entry Personnel

Entry Errors

Attitude

Electronic Data Collection

Pay Back Within One Year

-

+


Project team

Montgomery County Police

Public Safety Data System

Total 5 days classroom training for each employee

Training


Project team

Technical Support for Wireless

  • Tiered Support

  • Mentors (55)

  • Field officers

  • Trained

  • First support

  • Technical Team (6)

  • 24/7 on call

  • Test stand

  • Access & PW

  • Vendor Support

  • Swap out

  • Maintain spares

Mentor Training Session


Project team

Log On

MILES

Car to Car Text

Playtime

Operational

2002 * 2003 * 2004 * 2005

Mobile Data System Utilization


Project team

LESSONS LEARNED:

  • Officer Involvement in Development

  • Training is Critical

  • Officers Acceptance is Critical

  • Test Each Stage of Development

  • Policy Required Early

  • Union Involvement Important

  • Positive Impact of Technology

  • Accountability for HW & Data

  • Business Process Improvement Must Be Planned