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The Center for Health Management Research (CHMR): Transliteration in Action. Douglas A. Conrad, PhD University of Washington Nancy Neil, PhD Virginia Mason Medical Center & University of Washington Seattle, WA. CHMR’s Identity.

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the center for health management research chmr transliteration in action

The Center for Health Management Research (CHMR): Transliteration in Action

Douglas A. Conrad, PhD

University of Washington

Nancy Neil, PhD

Virginia Mason Medical Center &

University of Washington

Seattle, WA

chmr s identity
CHMR’s Identity
  • 17 Member Universities Connected through the Network for Healthcare Management
  • 7 Health System Members United in Search of System Integration and an Interest in Management Research
  • Sponsored by the National Science Foundation (NSF)
more on the center s identity
More on the Center’s Identity
  • NSF Sponsorship of the Center for Health Management Research (CHMR) is through NSF’s Industry/University Cooperative Research Center Program
  • This “Town-Gown” Partnership is Driven by System Member Research Priorities
chmr s membership roll the health system members
CHMR’s Membership Roll: The Health System Members
  • Sharp HealthCare
  • Summa Health System
  • Sutter Health
  • Swedish Medical Center
  • VA, Upper Midwest Health Care Network
  • Virginia Mason Medical Center
  • Washington Hospital Healthcare System
chmr university members
… CHMR University Members
  • University of California at Los Angeles
  • University of Colorado at Denver
  • University of Michigan
  • University of Missouri
  • University of North Carolina
  • University of Pennsylvania
chmr university members1
… CHMR University Members
  • University of Southern California
  • University of Toronto
  • University of Washington
  • Virginia Commonwealth University  
chmr leadership structure
CHMR Leadership Structure
  • University of Washington CHMR Primary Administrative Home:
    • Douglas Conrad, CHMR Director
  • University of California @ Berkeley Affiliated Research Site of CHMR
    • Thomas Rundall, CHMR Co-Director
  • CHMR System Member Executive Committee
chmr s operating model
CHMR’s Operating Model
  • NSF Provides Infrastructure Support (5-Year Renewable Grants) & Networking/Exchange Opportunities
  • CHMR System Members Pay Annual Membership Dues ($35,000 each) to Support Research Projects & a Share of CHMR Infrastructure
chmr decision making
CHMR Decision-Making
  • CHMR System Members Collectively Choose the Center’s Research Priorities
    • With Academic/Scientific Counsel from the Center’s Co-Directors & Senior Advisers
    • Additional Technical Counsel on Prospective Projects by External Academic Reviewers
supply chain management
Supply Chain Management
  • Schneller & Smeltzer (Arizona State)
  • Burns (Wharton School)

Focused on the interrelationships between producers, purchasers & suppliers in the health care value chain.

paying for performance
Paying for Performance
  • Conrad & Saver (University of Washington)

How organizational-level and provider-level compensation influence medical care structures and the processes that affect health outcomes.

handheld devices pda s
Handheld Devices (PDA’s)

McAlearney & Schweikhart (Ohio State)

  • Understanding organizational strategies for using handheld devices.
  • Needs/concerns of the providers using them.
  • Detail of avail. applications, uses, benefits.
living with diabetes
Living with Diabetes
  • Goldberg & Murphy (Univ. of Washington)

Documenting the patient care benefits of web-based physician-patient interactions in the care of diabetes.

slide15
Stone et al. (U. Missouri at Columbia)
  • Shortell et al. (UC Berkeley)

Organizational and clinical factors influencing the use of clinical guidelines.

slide16
Shortell et al (UC Berkeley)

Neil & Nerenz (VM and Michigan State)

Hughes et al. (Northwestern Univ.)

Physician & health system integration

Performance Measurement

Assessing evidence on CQI initiatives

the user s perspective
The “User’s” Perspective
  • Value of Testing “Concepts in Action”
  • Structured, Systematic Discussion of Common Management Challenges
  • Opening People’s Minds to New Ways of Thinking and Solving Problems
  • Magic of “Storytelling:
  • Structured “Try-Storming”
value in town gown collaborations
Value in “Town-Gown” Collaborations
  • Knowledge Synthesis
  • Knowledge Transfer & Innovation
  • Incremental Insight
  • Storytelling
  • “Trystorming”, or Proof of Concept
challenges facing chmr
Challenges Facing CHMR
  • Academic time vs. Business Time
  • Engaging the Real-World Organizations, rather than Just Studying Them
  • Framing the Right Management Research Questions:
    • “Answerable” & “Actionable”
  • Need for Transliterators