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This document outlines the objectives and approach for conducting a thorough review of all unmetered processes associated with RMDS. The primary goals are to align, update processes, improve documentation, identify weaknesses, and enhance operational steps to ensure efficiency in handling unmetered market transactions. Given the significant growth in the unmetered market since 2005, this initiative aims to address identified issues, reduce manual handling errors, and optimize resource allocation, ultimately streamlining the processes for better market performance.
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Unmetered Process Review - Overview RMDS 02.11.2011
Objectives • Perform a process review, alignment and update of all unmetered processes • Update Process documentation and/or • Update Operational steps to improve process • Improve process support documentation • Define and publish Templates for manual processes • Identify Process weaknesses and areas for improvement • Process • Market • Technical
Justification • Unmetered Market has grown significantly since Market opening in 2005: • 1 MP in UNM market at Market Opening • 4 MP as of Sep 2011 • Regular requalifications revealed issues with process and operational alignment. • Feedback from ESB and Market Participants around technical inadequacy of some elements of UNM solution. This results in: • Poor process handling due to large manual component of UNM solution (internal and market) • Increase in errors and data inaccuracy • Huge time and resource overhead which is increasing due to increased market activity (especially for manual txns)
Scope In Scope • The processes which will be reviewed are: • MPD 27 New Grouped MPRN v9.0 • MPD 28 1.1 New Unmetered Group Connection v9.0 • MPD 28 1.2 New Unmetered Single Point Connection v9.0 • MPD 29 CoS Grouped Unmetered v9.0 • MPD 30 Change in Inventory for Tech Meter Point v9.0 • MPD 31 Group Unmetered Data Processing v9.0 • MPD 32 CoLE Grouped Unmetered v9.0 • MPD 33 CoS Single Point Unmetered v9.0 • MPD 36 Change of Group MPRN v9.0 • MPD 25 Change of Legal Entity v9.0 • All processes will be reviewed in terms of: • Alignment with existing business operation (from Supplier and ESBN perspective) • Areas which require improvement as noted by business, MPs and RMDS review team. • Supporting documentation available and options for improving supporting documentation. Out of Scope • Technical review and redesign of processes
Project Strategy/Approach • Review Phase • RMDS and stakeholder review of AS-IS business process • Identification of all process strengths and weaknesses and possible changes • Document update phase • All process documents will be updated based on review • DR/MCR created • DR/MCR captures all changes that will take place for a process • Approved by market at IGG • UNM process Review document updated • The document holds detail of full review. • This document could provide input to a technical review of UNM solution
Timescale and Resources • Timescale • Project Started – 16.05.2011 • No “go live” date has been set. The project will progress at a pace determined by other RMDS priority activities and resource availability. • Resources • RMDS • ESBN where necessary • Feedback from MPs where necessary
Deliverables to Date • DR 1084 - Change to MPD36 - Change of Grouped MPRN • MPD 36 is to be split into 2 separate process i.e. • MPD 36 1.1 Change of Group MPRN_CoS [The DR only deals with this sub process and not 36.1.2] • MRSO will execute all change to Grouped MPRNs where a CoS is required • New Supplier to be contact point for all processing. • Market Changes: New templates will be distributed to MPs and MRSO. Templates will be published on RMDS website • MPD 36 1.2 Change of Group MPRN_No COS. – not dealt with in DR.